Prima Royale Hotel

The breakfasts were ample, with lots of variety. As someone who needs gluten free, or would have been nice to have all the foods labeled, with ingredients. There was only one choice of gluten free bread. Some more variety of gluten free bread and rolls would have been appreciated. The staff was responsive to our needs, from TV repair to need for more toilet paper or tea bags, as well as luggage storage and late check-out. The room was comfortable, had a nice view. Since there are no restaurants in the immediate area, it would have been nice to be able to get lunch or dinner in the hotel. Dina was very helpful in getting us a taxi to the airport and answering all of our questions. The hotel contains a very nice gift shop, not affiliated with the hotel, and only open select hours. We were able to entertain guests in the lobby, with ample seating. They even provided hot water and tea bags for us and our guests. We are very satisfied with our stay here!

I had a wonderful stay at the Prima Royale Hotel! The location is perfect—right in the center of Jerusalem, close to many attractions, yet still peaceful and quiet. The rooms are clean, comfortable, and recently renovated, which made our stay even more enjoyable.||The food was a real highlight—breakfast, lunch, and dinner were all fresh, delicious, and offered a nice variety. The rooftop is spacious with an amazing view of the city—definitely worth a visit during your stay.||A special thank you to Eliran, the assistant general manager, for his kindness and attentiveness. The service throughout the hotel was excellent—professional, welcoming, and helpful. Highly recommended!

AMAZING EXPERIENCE HERE! Beautiful clean room and hotel. Cleaning every day was great! and front desk was so helpful and kind. Shout out to Dena at the front desk who went above and beyond to help me with whatever I needed, including when I needed a copy done :) she was super patient and helpful! And so were all the people at the front desk, thank you!! One, I don't know her name, offered to call a Gett for me when my app was not working... I probably interacted with all the front desk staff at different times and they were all so nice! Thank you, all staff here!

It was written that the price include everything but they charge me 18% extra be careful for this while in other hotels is written the same policy but no need to pay 18% because is included………..

I found this hotel in the spring and I loves the people who work here so much (exceptional food and beautiful, comfortable rooms too!!!) that I made it my hotel of choice. Dema at the front desk as well as Mustafa and Tarek are wonderful and accommodating. Youssef the Restaurant Manager is the kindest, most hardworking man. He prepared an Erev Shabbat meal for me to take away with such love and care. The food during the week is wonderful too. It's an added plus and a real experience to share the hotel with soldiers who come from a little break from their exhausting job guarding the country. Thanks to Eliron for managing such a great hotel. Highly recommend.

First-class hotel with sizable rooms. Any amenity you need is available. Nice size window you can open, with great view. Close proximity to markets and restaurants. Breakfast buffet was delicious and so many healthy choices. Dina at front desk was especially welcoming and friendly and also very helpful. She contacted man who ran gift shop and let us know when he would return. We will return to this hotel.

We had a wonderful stay here at the Prima Royal. Elham was extremely helpful and made our stay more pleasant. All of the staff was SO friendly. Yosef greeted us so warmly every morning as we came down for breakfast. We will definitely be back and recommend highly. Also

We stayed for a week- wish it was longer!!!! Hotel was lovely and breakfast amazing but what made it truly perfect was the STAFF!! They were friendly, accommodating, and always helpful. Central Location made getting around Jerusalem easy by foot or bus. Thank you for a great stay!!