Prima Royale Hotel

I found this hotel in the spring and I loves the people who work here so much (exceptional food and beautiful, comfortable rooms too!!!) that I made it my hotel of choice. Dema at the front desk as well as Mustafa and Tarek are wonderful and accommodating. Youssef the Restaurant Manager is the kindest, most hardworking man. He prepared an Erev Shabbat meal for me to take away with such love and care. The food during the week is wonderful too. It's an added plus and a real experience to share the hotel with soldiers who come from a little break from their exhausting job guarding the country. Thanks to Eliron for managing such a great hotel. Highly recommend.

We had a wonderful stay here at the Prima Royal. Elham was extremely helpful and made our stay more pleasant. All of the staff was SO friendly. Yosef greeted us so warmly every morning as we came down for breakfast. We will definitely be back and recommend highly. Also

Just returned from spending a week in Jerusalem staying at the Prima Royale. The hotel was fantastic. Everything was done well: the room was clean, the staff were friendly and helpful, the meals were delicious and plentiful (especially the Shabbat dinner, the brisket was amazing), and the location was perfect. I particularly enjoyed the Royale Rooftop overlooking the city. Finally, they had a great gift shop. Mo was helpful and had the best prices in the city. My kids and wife loved the gifts I brought back for them. Would definitely stay here again.

Located not too far from the Old City, this gem has definitely been a highlight of the trip. A delicious and vast breakfast spread with the kindest people you’ll ever meet. What a wonderful stay!

Dinner was cold. No drinks at all other than water, no coffee or drinks or snacks at the lobby bar. Not a lot of sfaff. Those who were here were not helpful and on their phone a lot of the time. When we arrived we asked if there would be any drinks available during our stay a d tgey said yes. Completely not true. A very poor experience

Wish you had vending machines and some sort of Bar. Otherwise, very adequate at this price point. The Dining Room step kept things moving and clean. Food was fresh. Your staff is very nice and I especially want to thank Dinna Who was beyond patient and helpful! There was also a man I didn’t catch his name was trying to get me a reservation as well. But she went above and beyond I would have her work for me if I had a business!

We loved this hotel. It was comfortable. Dina at the front desk was so helpful. She worked hard to make our stay perfect and stress free-and it was. Housekeeping worked on our schedule and checked in during the day to see if we needed anything. It is 20 minute walk from anywhere we wanted to go. Loved our stay here

What a great experience. The staff was amazing. So kind. Rooms very clean. Well put together. Our trip was blessed and helped my understanding of Israel. Thank you for all your work and help