Primo Pizza

Overall a good experience. We got an XL pepperoni pizza and I requested 3/4 pepperoni, 1/4 cheese- which they honored. Family liked it! Meatball Sub- My husband and I both liked it! Lasagna, came with bread- no one liked the bread, but the lasagna was good. I did not like the $1.99 “service fee”. I feel like that is a cash grab. Otherwise a pleasant experience.

Whoever made my buffalo chicken pizza tonight, all I can say is thank you. Truly an amazing experience

Absolutely love their Pizza.... I haven't had anything else there yet!... if it's as good as their Pizza!! This would be the place to go. They are friendly the prices are reasonable... I love the fact that they deliver also when I need it

The food was absolutely amazing! Pizza was full of flavor and prices were great and reasonable!!! Definitely coming back. Restaurant is as very clean! It has definitely IMPROVED over the years and for the better

Always wonderful food, And would’ve been an overall top notch experience if they would stick to their prices as marked When they have specials going on! I was overcharged Yet again. And then the manager tried to Tell me they never have charged me this price when it’s clearly marked on the board what the price was plus the extra cost for the cheese for the baked spaghetti. The lack of hospitality and care for your customers is disgusting. Will never be back.

Had it for the first time. Their pizza is really decent.

Was in Mechanicsville for a Cross Country meet. My daughter wanted pizza afterwards. So, not being from the area we went to Google for help. It led us to Primo Pizza, and we were glad it did. We ordered a couple pizzas, a sub and cheese sticks. Everything was delicious! The service was great, and we received our food promptly. We will definitely stop in the next time we are in the area.

The pizza is so good I didn't have to add any seasoning, only time this has ever happened. The crust was perfect, not to thin or thick. I also got their mild wings and they were some of the best I've ever had. The chicken was moist and delicious. The mild sauce was excellent and the skin was perfect. The blue cheese was also fantastic, creamy and chunky. The staff was very friendly and the order was done in the time given. There's a few small tables to dine in. The bathroom was pretty dirty. The interior of the place could use some renovations, but for take out or a quick bite you can't beat it. This is now my go to place for wings and pizza. Looking forward to trying the rest of their menu. I highly recommend this place.

Everything was absolutely and I Mean absolutely amazing. The restaurant was nice And clean! Staff was full of smiles, polite, and ready to help! Reading other reviews it makes me wonder! People complaining over the prices! Prices are reasonable especially in this economy. Everything including fast food is expensive. And for homemade pizza crust and pizza sauce it was reasonable! Not enough sauce? Ask for extra sauce! Not enough cheese. Ask for extra!!! You can customize your OWN pizza considering they are MADE TO ORDER! Complaining for 24 wings and a large pizza for delivery and it being 50 dollars? Not bad for 24 wings, a large pizza, taxes and a small 3 delivery fee!!! Stop letting these negative reviews deter you! This place is amazing!!!!

Surprised by the low reviews! We had a great experience with Primo Pizza. Ordered on the Slice app and picked up with 0 issues. The pizza was wonderful fresh and still hit the next day warmed up! As you can see they don't skimp on the toppings!! I didn't get a pic of the Caesar salad but it was also a step up from most pizza places- same with the fries. Would recommend :)

Pizza here is just okay. The biggest issue is consistency, sometimes it's really good, but other times it falls flat. I've had a couple good experiences, but just as many that weren't. Overall, it's hit or miss.

The pizza is not good. Bad cheese selection, red onions(for real?) too much cheese in the center and no sauce. It seems like it could be a good pizza but misses. Not to be confused with the Primo Pizza in Fredericksburg, they wouldn't do me like this.

Primo's is always on point. Food is consistently good each time we visit. Their Greek salad with grilled chicken with a bacon and feta white pizza hits the spot for us.

When I was at Willliamsville wellness this pizza made me relapse the first day I got out

Great Price on Lunch Sub Specials and under New Management which has painted and clean the place up. Good Service too!

Ordered 24 wings and one 14" primo pizza. These is the second time we have ordered in the last four months. The pizza was ok the onions and green peppers looked like they were put on after it came out the oven. The 24 wings were way overcooked. The prices that are on this app are wrong along with the price on the website. Our prices for the two items and delivery was over $50. I think we are going to check out other pizzerias.

Just had delivery, again. A sub. Asked that the onions were light. To my "delight" they were red onions. Fresh. I will take red onions any day over sautéd white onions. Sub was delicious. We also ordered desserts for later. All places have ups & downs & change owners. We have only experienced 1 or2 disappointments over the many years we have patronized Primo's. Always give your favorite places another chance. Thank you Primo's!

very disappointed in their service and food. I have ordered from there since we moved into area by original owner and this is the 3rd owner.. delivery over hour late, food product like pizza you could pour grease off of. French fries taste like card board. gave several chances to change. tonight manager said nothing but sorry and didn't care to keep our business with years of ordering from them. sad times

Stopped for gas and saw this place, figured we stop and get some food while we were at it. Pizza looked a little burnt, but was just perfectly baked! If I'm ever in the area, I'll definitely stop by again!

Bacon, bacon, bacon, baconnnnnnnn like those old dog treat commercials lol. The bacon pizza is smacking. I don't know what they do to it but I have had other bacon pizzas and they aren't created equal. They also have a pretty good deal on 2 one topping pizzas.

We have come here for many years and it's by far one if the best pizza places around! There really isn't another place it can be compared to, it's the closest to "authentic" pizza in the area. I love the fact they offer so many specials and coupons, they are actually worth returning back for. We tend to keep it simple and opt for pepperoni or the meat lovers, but really you can't go wrong with either. The overall aura of the place is really chill, younger crowd but everyone is very friendly and helpful. It is nestled in a rather busy shopping area with other restaurants so parking can be interesting but it's definitely worth it!

I ordered the special.... Friday is a large one topping, garlic knots and a 2 liter. I ordered carry out, an employee there Austin picked up my order off the counter and without hesitation offers to carry it out to my car..... as it was starting to rain. I was surprised. Thanks Austin you didn't have to do that much appreciated! Also the pizza is great

New owners! The food and prices have changed. Which is ok, I guess, considering the world we live in now. But just wanted to let people know that they no longer have the delicious crinkle cut fries. And the Steak n cheese does not taste the same. Lacks good flavor and they don't toast the bread anymore. I love the pizza but I'm afraid to try it. That may have changed too! I don't wanna take a chance and end up not liking it and wasting money. After the new owners, I gave it another try and was disappointed. Again, it's ok. Maybe some customers may like the changes. I definitely don't.

This place is terrible. None of the employees are wearing masks and the delivery driver spit in the parking LOT! Very unsanitary. My biggest issue is no employee has a mask!!!

Pizza was good, but the staff were not wearing masks or gloves! Handling our food without gloves made us nervous

Have started getting Primo Pizza when my grandkids stay over. Pizza is consistently good and we love the cheesy garlic bread. Best in town so far. We have it delivered and have never had a problem.

I'm from the NYC/NJ area and so I know good pizza. This is some good pizza. They are friendly and very prompt. Delivery is always quick and the guys that deliver are all great. I order from here at least once a month and that's only cause I don't eat out as much. Best pizza in Mechanicsville for sure.

The service is always good. I've had their pizza, wings, steak and cheese calzone and the steak and cheese sub.

We love Primo's. The wings are awesome. The salads are yummy and The people are super friendly.

This is the place I always order pizza from now. They have really great pizza. I have had their meat lovers, white pizza, cheese, pepperoni. They have always been good. I have picked up and received delivery from this place. The dining room leaves a lot to be desired, it isn't much of a place to sit and eat at. The staff is a hit and miss if they are in a good mood or not but their food makes it worth it. They have descent subs too. For delivery I have only had a couple of issues out of the dozens of times I have ordered here. Once they forgot to bring my drink which they went back and got within 10 minutes and one time it took over an hour for the delivery which is not common. Overall I would recommend this place for good pizza.

the pizza is rad. the staff is super chill. go for the chicken philly though. 10/10. best item on the menu!

My last review I had not tried the Pizza yet. I ordered a Primo Special on Mother's Day around 9:00 pm. * There will be No More Dominos or Pizza Hut pizzas ordered from us ever again. Primo is not greasy or buttery. The ingredients were fresh and hand sliced. They also will add a side of Mariana for dipping. I substituted 2 ingredients in place of 2 that I don't like. I really don't know how they can make a Pizza that BIG and that quality for $17.95. It also keeps very well for leftover heat up. Will not get hard as a brick in 3 days in Fridge. A+extra with cheese!!!!!!!!

I've been going to this place for years got a pizza and a sub last night and still by far hands-down the best pizza and served anywhere around town!

Really bad pizza and wings served in a grim space. I can't imagine how this place stays in business.

Just stop by to get lunch. Got the lunch special steak and cheese sub with extra meat and cheese, with everything on there. Thank god I did because the regular meat without extra will be small. Also the sub taste very plain! It was nice and hot but it didn't taste like a real steak and cheese sub. Won't be coming back! There are way better steak and cheese sub out there.

Horrible customer service, I can't even comment on the food because I never received it. I called and spoke to the manager on duty and he told me I would be refunded and given a credit on the purchase amount of my order. So the next day for lunch I decided to give them another shot. This time the manager on duty tells me there is no credit and he will not honor the other managers decision. Plain and simple, the worst customer service ever. I will not be trying anymore and will be spreading the word, there are to many options out there for the consumer to be treating us like this. STAY AWAY!

They have great deals, cheap prices and a lot of options! Open late and delivery. Best pizza in mechanicsville hands down!

Food wasn't bad, but attention to detail is poor. We ordered the "special" which included a 2 liter of Coke....needless to say we ate our dinner without any Coke. I didn't bother to call the store to allow them to correct the error, as I will likely not be using primo again. I have a ZT policy for such occurrences. If you can't make sure the order is complete I can only imagine what else is lacking and do not want to find out.

Our family eats here often. We especially love the pizza and Philly cheese steak (and chicken) subs.

This was my first time ordering here, from the reviews that I read, I believed that I would give it a chance for a delivery. My order was chicken Alfredo, small garden salad, and personal pepperoni pizza. They told me 45 minutes they where on time but food not so great. I started with salad, I had to chop up the lettuce and tomatoes because for me they were a little big. Then my pizza was very oily and the cheese was a little sour and left an after taste in my mouth. Now the Alfredo really disappoint me, the noodle is very mushy, the sauce was blend, very thick and again the cheese flavor leaves a bad taste afterwards. I thought that if maybe putting pepper and salt would fix the dish but nothing. Sorry but I wouldn't order here again from this place. If this pizzeria has been open since 2007, I would expect for the head chef to taste the food before it goes out but apparently he has lost his taste in food.

I rarely order from Primo's because there are so many other choices. Not a big fan of the pizza, it is only so- so. Wanted a sub but the customer service is so bad, I gave up. Won't give them the benefit of messing up an order again.

I have ordered from these guys MANY times for over two years. Pizza is always great and the greek salad is the best in town . Customer service has always been spot on too.

Not my favorite pizza but I love the baked spaghetti! I get pasta delivered and it's always good.

Everything we've tried has been great. Good portion sizes, good prices, hot and fast delivery. My family has tried the Pizza, Chicken Parm, Spaghetti, Steak and Cheese Sub, Chicken Tenders andToasted Ravioli. All were delicious!!

I have to say we are from NY, western NY the home of NY style thin crust tossed pies and buffalo wings and this was by far the best NY style pie and wings I have had in a long time. Traveling up from the south on vacation we missed our pizza and wings thought we would give this place a try and we were very pleased to say the least! Hand tossed, fresh mushrooms, big juice wings! And customer service was outstanding!! The girl on the phone realized we're were travelers staying in a hotel and offered us plates and napkins, etc without us even asking! They even delivered the order directly to our 5th floor room in under 30 minutes, for a Friday night at 6:00 that is unheard of in our home area we typically wait up to an hour. And price!! Don't get me started on price!! At least 20% less than at home in Western NY. I guess when you combine Southern hospitality and customer service with the culinary skills to do real NY pizza and wings you get a winner!

Ordered a white pizza with spinach tonight well done and it was amazing! Cooked to perfection and so so yummy! Best white pizza in the area. Staff was very pleasant and accommodating despite ordering close to their closing time. Highly recommend and we will be back!

I've ordered delivery from here several times. Delivery time has been consistent, even in inclement weather and rush hour traffic. Food is also pretty decent.

Tasty pizza/sub joint. No pretensions but satisfying, friendly staff, quick service. Just 4 Formica type tables, looks like mostly a carry out place. We had pasta, a calzone & a sub. All good.

This is the worst pizza I think I've ever had. Frozen pizza from the grocery store is better. We tried this pizza because it is close by. We ordered the pizza for pickup. The order taker sounded harried when he took the order and said the pizza would be ready in 15 minutes. Wow, that's fast. We live 3 minutes away so decided to leave ten minutes after ordering. When we arrived, the pizza was already in the warmer. Usually when I pick up a pizza so fast, the cheese is piping hot and if you do not keep the box horizontal, the cheese will slide. Not so in this case. The pizza was cold by the time we got it home. The veggies were crunchy....as if they had not been cooked. It is my opinion that this pizza joint, during busy times, keeps several cheese pizza ready. When a customer calls, they throw on a few toppings and run it back through a warmer. That would account for the raw toppings and hardened cheese. Also, the crust was darker than it should have been, also indicative of the pizza being "pre-made" and reheated. There are so many other choices for good pizza in Mechanicsville. I will never go to Primo's again.

Absolute worst customer service. Walked up to the door and noticed they were propped open so assumed the A/C was down, decided to go anyway (should have been alerted to their concern for customers because I noticed the one fan they had was directed to the employees and not customer seating). Placed our order and went to make sweet tea (couldn't get tea because the machine was down). Settled for Coke, then realized the carbonation on the Coke was not right (it was flat). I asked the cashier if we could get a bottle Coke but SURPRISE SURPRISE there were no Cokes in the case! I asked if they had any in the back and I would just pour it over ice "Sorry we're completely out" was my answer (I then thought so the fountain machine has obviously been down for a while). I then was going to try for a PIBB but, no surprise, that was out!!! Tried Mello Yello it was straight carbonation. Mind you the staff is watching all of this and making no apologies of any kind. Finally I just got a bottle of PIBB and went to the register, another employee was now at the counter and asked if I needed anything, I told them I guess I need to pay for a bottle drink since the fountain drink I already paid for is obviously not gonna happen to which he simply shook his head like I was the problem. When my husband saw this happen he lost it, stated the obvious that customer service was not a concern to these people. The employee then had the nerve to take offense and state that he hadn't said anything wrong. AVOID THIS PLACE IF GOOD CUSTOMER SERVICE IS IMPORTANT TO YOU.