Prince Of Wales Hotel

The Prince of Wales Hotel is one of the nicest and historic hotels that we've ever stayed in. It's located in the Canada portion of Glacier National Park and It looks like a castle that sits on top of a hill overlooking the most beautiful lake and valley. It's very near the wonderful town called Waterton. We stayed in a beautiful room with fans to keep us cool and the view was spectacular. The lobby is impressive and the staff was friendly, informative, and provided wonderful service. Loved the touches of plaid throughout the hotel. You can easily walk to town and enjoy all they have to offer seeing beautiful waterfalls and enjoying great hiking. I would highly recommend staying at The Prince of Wales. Great, great, service!

1st things 1st: US NP "Glacier" in Montana has a Canadian extension, known as "Waterton Lakes" National Park. Just 3 hours picturesque drive North. Hotel is perfectly positioned: on a cape overlooking 2 Waterton lakes. A million $$ view (bleak replicas are attached). (The history of the establishment is on the attached image.) Picture this: wealthy guests enjoying 5 o'clock in the luxurious tearoom with the view. Several butlers in Wales skirts serving front row guests. Got it? If not quite, look at the attached. Tired from the ride, we ordered a coffee and a cake for a total of $57. Take a look at the attached. Now on the rating (leaving alone quality of the coffee and the cake): - fathom yourself on the 2nd row of that show, observing the front row action, pissingly envious (LOL!) that you do not belong to the chosen few. - butlers move from table to table describing the pastries and telling a tall tale of the Royal history - on the 3rd act of the same show (your waiter is still brewing your coffee), you start itching, a nervous tick at the sight of the Wales skirt becomes pronounced ... We can continue: trust us. However, at this point we truly believe you got the picture. Enjoy your stay, if you can. PS.: there is a lovely village of Waterton downhill; worth visiting.

We didn’t stay at the Prince of Wales Hotel but came to visit the grounds, and it was absolutely unforgettable. The hotel itself is a National Historic Site, built in 1927 by the Great Northern Railway as part of their chain of grand railway hotels. Stepping inside feels like walking back in time—the architecture, decor, and historic details are stunning, and you can really sense the history and significance of this landmark. The views are nothing short of breathtaking, both inside the hotel looking out through the massive windows and outside on the grounds overlooking Waterton Lake and the mountains. The gift shop was a highlight as well, offering unique items and souvenirs that captured the spirit of the place. What makes the visit even more special is the wildlife—you might see deer, bighorn sheep, or even bears roaming the area, which adds to the magic of the experience. It’s the perfect blend of history, scenery, and nature. Even if you don’t stay overnight, the Prince of Wales Hotel is well worth the visit. It’s one of those places that captures the heart of Waterton and leaves you with lasting memories.

From the outside, the Prince of Wales Hotel looks stunning and the location is truly unique – but that’s where the positives end. The first room we were given was nothing more than a dark storage closet. An absolute disgrace to even offer something like this to guests. Only after firmly complaining were we moved to a slightly better room – but still nowhere near the standard you would expect for these prices. The rooms are tiny, uncomfortable, and terribly equipped. No TV, no hairdryer (we had to ask for one at the front desk), no cleaning during our stay, not even the trash was emptied. The beds are ridiculously small – at 6’1” (185 cm) I literally did not fit, with my feet sticking out over the edge. What they call a “double bed” here is barely big enough for one person. On top of that, the doors squeak, the toilet flush is painfully slow, and hot water takes forever to arrive. For the price they charge, this place is nothing short of a catastrophe and a complete rip-off. The only positive aspect was the friendly staff – but that alone cannot make up for everything else. Bottom line: a beautiful facade hiding a complete disaster. Never again!

Stayed for one night in the Fall. Weather was a delight. The location of the hotel was the main draw and puts you in close proximity to a lot of the popular trails and sights in the park. The hotel certainly has that vintage feel, which it is marketed by. Be aware of the very strong wind. Also know that you might have to take the stairs quite a lot in thr absence of elevators. Rooms have no AC and you'll have to open the windows to keep the rooms clean. Windows have netting on them, but bugs will still come thru. The lobby seating area of the hotel is the highlight of the stay and has a billion dollar view.

Everyone at the Prince of Wales treated us with the utmost hospitality. Colin was clear and concise with our check-in, offering amenities and explaining everything about this awesome building. FRANK is the real star. He took us up to our room through their 100-year old elevator (super cool) and helped us get settled in. It was migration season when we were there so the flies come along with the wildlife and there were a few in our room when we entered. Frank decided to help us catch the flies with his barehands before leaving us to get comfy. What a guy. My hero. At 7pm, they have this historical chat in the lobby where they tell us about the location and all the local points of interest. 30 minutes and a fun listen. The Lounge had great food. My wife LOVED their mushroom wellington. I ordered the tomato soup and the chips & dip. So good. We also did Afternoon Tea and the service, tea and food was wonderful. All in all, an excellent experience. Truly enjoyed it.

Didn’t stay here but visited! But everything was great! Service was excellent, staff were well dressed and friendly. Very well kept place . Dinning here, gifts . And one hell of a view! The history is noteworthy. This area is a gem. Exploring here will leave u breathless. No really there are big mountains to explore here. 😊😎

We had a lovely stay at this hotel. Very authentic 1920s-'30s style. Hugely photogenic and beautiful views of the lake. We ate a delicious dinner there (with bison!) and enjoyed a high tea. Highly recommended. The staff are exceptionally friendly and the Scottish skirts complete it. Who stood out for us was Sean who served us these days. We had a birthday to celebrate and Sean made us feel 'princely' received. Big shout-out for this exceptional service by Sean!!!

Frank guided us to our room and helped us get settled in. He saw a few flies that got into our room and caught them barehanded for us. My hero. Then he came back 5 minutes later with a fly trap just in case. My wife and I are not fans of bugs so this is exemplary service. Thank you Frank. You are a gem of a person!!! Historic building but the restroom it's really nice.

Great historic hotel situated entirely around a magnificent view. The building has a ton of charm. Lots of historic quirks as can be expected, but found everything clean, comfortable, and functional. Everyone working throughout the hotel was friendly and attentive. They were generally college aged working seasonal jobs, but it was amazing how many had extended family histories working at this hotel. The bell staff give nightly talks about the history of the hotel and the area.

Beautiful hotel built in 1926. We didn't stay here. We stopped in for a coffee from the gift shop coffee bar. It was so windy and cold. BUT the views are amazing.

Gorgeous hotel in Waterton Canada/glacier national Park is situated on the hillside overlooking a beautiful lake and the town. They serve a wonderful afternoon high tea as well as breakfast lunch and dinner.

Elegant historic hotel within Glacier National Park. This is the place to stay....if you can afford it!

Staying at the Prince of Wales hotel, the restaurant provided a nicely varied choice of entrees. The rib eye was prepared perfectly medium-rare and the pork offering with pork stomach was really good! Of course the most unique thing was the unbeatable view of Wharton lake looking south. With floor to ceiling panoramic windows every table has a view! As for the rooms, I recommend the 4th floor facing the lake to the south. The rooms are well taken care of with a good sense of history. Beds comfy, and as noted views incredible. Can't think of anywhere else except maybe Switzerland that has lodging with this level of views. The lobby is also amazing with lots of comfortable chairs and tables for reading, eating (they'll bring food out to you) and just relaxing again taking in a floor to ceiling windows experience. The lounge bar is comfortable and cozy but with the same views. The charcuterie board was amazingly varied. We also experienced the afternoon tea. Served in the dining room you get a wonderful 3 tier tower of items; all were very tasty and enjoyable. And of course the tea selection was good and refills of water and bags included so drink up and don't rush the experience! All in all, really a three-star destination.

Named after Edward, Prince of Wales (who later became King Edward VIII), the hotel sits on a hill with a spectacular view of the lake and mountains. We were staying at another hotel and decided to treat ourselves to breakfast, on our last day in Waterton, at the Prince of Wales hotel. We were made to feel quite welcome. I ordered the Full English Breakfast, comprised of traditional English foods such as cooked tomato, baked beans, potato and bacon/sausage. I very much liked all of the food, especially the small dark purple "majestic potatoes." All four of us thoroughly enjoyed our breakfasts and we found the service to be like having an English waiter serving you. The cost of the breakfast was surprisingly reasonable. Guests were encouraged to play the piano in the lounge outside of the restaurant and, for 40-45 minutes, we relaxed in comfortable lounge chairs listening to a highly skilled pianist accompanied by a string instrument player. It was a wonderful, memorable way to spend a couple of hours on this windy morning.

A classic! Glad to have an updated bathroom in our 2 queen size beds room. The floors in our room squeaked as well as our upstairs' , hallways'. Luckily we had a busy day and exhausted, so it did not really bother us during our sleep. Very nice lobby, but we didn't have time to sit around to enjoy. The breakfast was wonderful; food and service! The view was beautiful too! The only gripe we had was the parking fee which we felt the hotel should have provided as complimentary even the amount was not outrageous.

A beautiful historic hotel located in Waterton National park in Alberta , Canada . The winter months are frozen the hotel is closed . It is beautiful to visit at the summer . Facing the Waterton Lake and has boat cruise twice a day . Guided hiking trails near by . It has afternoon tea section with big windows to look at the magical views when you enjoy the snacks and British tea . Reservations is a must ! Enjoy

This hotel location has the BEST views of the town and the mountains and the water. Such a beautiful hotel the structure and the staff and the inside views of the outside nature. Second time driving up to Canada just to experience this beyond spectacular place!

We came for afternoon tea and had the best time! The courses were great and our server was really outgoing and helpful. Tea selection was great as well!

Incredible 20th century railroad hotel on the Canadian side of Glacier National Park perched atop a hill overlooking lake and mountain vistas. Truly spectacular. Hotel itself is Swiss lodge like with six levels of rooms and a manual (staff driven) elevator. Staff is enthusiastic and fantastically attentive. There are two restaurants that serve throughout the day a gift shop and stories at 8pm in the lobby. Village of Waterton is a hike down with various other places to stay, restaurants, shops, parks, camping. Plenty of paid parking at the hotel. Comfortable. Weather changes constantly with the wind picking up at anytime and therefore open seasonally. Not to be missed.

Stayed here for a night on our trip to Glacier. The hotel was built in the early 1900's in a Swiss Chalet style and was beautiful. The service was top notch. When we pulled up the bellhops we're very attentive at helping us get our luggage up to our room and asking if we needed ice or anything. The views from the lobby of the lake and town of Waterton are stunning. We did tea service in the dining room. The service was great and the food was top notch. Many in our party didn't think it was going to be enough food, but were surprised. The rooms were a little dated, but the bathroom and shower had all been updated. At night they have a talk about the history of the hotel presented by one of the staff. We weren't able to attend but the lobby sitting area was packed so it must have been good.

It is a stunning vintage hotel with spectacular views. I understand that keeping the historic aspects are important but some things need to be addressed The carpet is disguising in the room As are the window coverings. To make matters worse our ceiling lights has dozens of dead flies and we are constantly killing flies in our room. It's not about the stunning views and delicious High tea when your guests are sleeping in shabby not chic conditions.

Shame on this hotel. I booked this hotel on July 23, 2024 over the phone. I called this hotel on July 24th to confirm a late check in. I am 71 and my wife is 69 and we drove 8-1/2 hours to get here and arrived at 8:45 PM. after checking in and $625 being charged to my credit card they tell us that the elevator is not working and we are on the top or 5th floor. Also there is no air conditioning in the hotel and is 33C outside. When I asked the front desk why no elevator was ever mentioned to me he said you should have received an email which we did not. This is a classy place but it ain't first class.

Such a memorable, once-in-a-lifetime experience! From the amazing views everywhere you turn to the friendly staff, the whole stay was perfect! The hotel is historic so the property is a little outdated, but it adds to the charm. Unfortunately we were there for less than 24 hours, but the town of Waterton is small so you probably only need one or two days (unless you're going on various hikes). The hotel is situated on a hill overlooking a lake with nothing but wilderness on one side, and the village of Waterton on the other side. Stunning! Added bonus - saw some deer on the property! We opted for a king lakeside view room (room 323) and were blown away! Although a modest room, you have a big window with an unobstructed view and a shared balcony where you can also take it in. Upgrade to a lakeside view room - you won't regret it! We had the opportunity to eat dinner and breakfast in the Royal Stewart Dining Room and both meals were delicious, and of course featured a view. The dinner in particular was wonderful. I had the trout and my aunt got the chicken. And to cap it off we shared the macchiato cheesecake. It tasted like a Starbucks macchiato and full of caramel goodness. The only downside to dinner was we were seated at a small table in the corner near the kitchen so it was very warm. The server gave us a fan that fixed that, though. Overall, HIGHLY recommend a stay at Prince of Wales. It's truly magical!

I loved my short stay at the hotel! It's rather spendy, but you pay for the experience. I wish I had a picture of how grand the hotel looks from afar. Reminds me of a palace on the top of a hill. It definitely is something you must at least visit when your in Waterton National Park. My first afternoon my mother and I attended high tea. It would be so cool if more places in the US had this. I loved the little sweets and sandwiches served, and I have a very decadent Earl Grey. Of course, it wasn't filling, but that's what you expect from this kind of event. Again, it's spendy, and it's a separate charge, but there's nothing quite like sipping on a cup of tea with majesty scenery in front of you. The view from my hotel room on the second floor was spectacular. I woke up to the sun creeping over the edge over the mountain and the lake gleaming blue. However, the bed was rather uncomfortable and smelled old-ish. Not a big deal really, I assume it's from the building being so old, but for the price I paid for one night's stay, it would have been nice if my sheets didn't smell like a dusty attic. Overall I had a good experience at Prince of Wales! I would recommend staying for the complete Waterton National Park experience.

Well, alright. I'm writing this review on Prince of Wales Hotel solely based on visiting the "iconic" view this place affords you of the picturesque landscape of Waterton National Park. Yeah, for any tourists arriving here at Waterton NP, one of the many recommended attractions is to come to Prince of Wales Hotel, walk around and immerse yourself in this Swiss style chalet, and of course to step outside into the "backyard" area and witness the unimpeded scenery of Waterton and the mountains that connects the United States and Canada. It is free to come here and explore. The hotel is magnificent and stands in grand stature all alone embedded on a hill surrounding the entire town. It's a vintage and classic symbol of what Waterton is all about. So when visiting, it surely cannot be missed. When I arrived here, (I actually stopped on by twice both in the morning and afternoon) parking is limited. Although I drove around the lot once or twice, I eventually maneuvered my own way into finding a spot, and then ventured towards the entrance of the hotel. During my morning visit, the sights from the overlook weren't good enough. It was sort of a waste of time to check out the views in the morning as the sun is rising against you and the setting is very much hindered by the light. Comparably opposite, when I was in town by the pier looking towards the hotel, I had fantastic lighting for photos centering around this majestic hotel. So.....I CERTAINLY RECOMMEND STOPPING AT PRINCE OF WALES IN THE AFTERNOON WHEN THE SUN FOLLOWS YOU AND IS AT YOUR BACK!!!! During my morning visit, I never even snapped a photo from the overview, although I did photograph the hotel from the parking lot and from browsing around the inside. Speaking of the interior, the lobby is quite unique. It's a rustic, European style chalet that highly sets the tone for the accommodations. For those interested, they do offer afternoon tea and pastries from I believe....1pm - 4pm. Even if you're not a guest of the hotel, you can still pay to sit down, have a light snack and enjoy the atmosphere....as the lobby has giant windows that sets out towards the cliff's edge so everyone can enjoy the beautiful images of the rugged summit and water in the distance. Finally, upon returning in the afternoon, one other hindrance was the fact that it was cloudy, so that hid the sun when I needed the light to help shine upon the vista to make for that "perfect photo" that I was hoping for. Regardless of the cloudiness, I still got good pics, not only of the centered masterpiece of the water converging with the mountainous countryside, but also off to the right hand side....the quaint town of Waterton nestled in the backdrop and off to the left hand side.....a humbling look at the colorful terrain of one of the jagged peaks hovering so close to you. Overall the panorama is impressive, but for me coming from witnessing the scene on Going to the Sun Road in Glacier NP, it ultimately came in second place to the moments I cherished just the day prior. Still, the pinnacle here is still quite fulfilling. I would like to mention how windy it was as well. Funny, there's actually not one tree sitting atop the hill. And I did research that Waterton has a reputation for it's rugged winds, so it was nothing out of the ordinary. For myself who travels alone, it did make for difficult conditions in using my selfie stick tripod and getting the stand to hold straight for my photography. Still, I managed.....and I'm sure most tourists have family members to help assist in photo taking anyways. Ultimately, Prince of Wales Hotel is a must visit. Although the vintage overlook didn't inspire me as much as I would have liked, it's still a memorable moment to step out onto the ledge at the cliff area and appreciate looking down onto all of Waterton National Park.

This hotel is absolutely stunning and I am so glad that it survived the fires that took place 2 to 3 years ago. I heard a story from a local resident that one firefighters came from Calgary to help fight the fire they actually had firefighters standing on the balcony of the hotel dousing the flames for 12 to 24 hours as well as does in the hotel in water so that it would not burn. This hotel is legend and this hotel is historic and beautifully so. I ate at this restaurant the other day and it was so good I had the muscles in a traditional garlic white wine sauce and the people I was with had fish and chips as well as a turkey sandwich. It was all very good.

Stayed for one night for the experience. Rooms are simple and dated, bathroom has had a facelift though, but let's not forget that this is a historic building! Almost 100 years old! They have a ton of board games available to play in the lobby to keep the kiddos occupied. It rained for a bit in the afternoon, so it gave something to do with the whole family. Friendly and pleasant staff. A lot of the guys wear kilts. So if you're a fan of Outlander, you're welcome! Anyone can walk in and explore the hotel lobby. Great place to overlook the lakes below and take pictures. Definitely recommend coming in afternoon for pictures vs morning. Lighting is much better and the reflection on the lakes are just stellar! Had steak in the hotel restaurant. It was ok, not great. Overpriced. Neat place to come and take pictures. Stay for a night if you can for the experience. Would I stay there again? Probably not. It's a "do once and done" for me. Bears Hump trail is right near the base of the hotel entrance. Short hike, but strenuous and all uphill. The view from the top was totally worth it though!

We chose this place for our 13 year anniversary. It was an incredible stay. It's a preserved heritage site so if you are aware of that going in you'll appreciate the many things that make it unique. Don't miss the free coffee from 6-8 am and the historical talks at 7 pm.

This is a gorgeous hotel iconic to Waterton Lakes National Park. We did a boat tour and there was a great view of it from the lake, so we decided to check it out. We didn't stay there, so I don't know what the rooms were like, but the hotel seemed pretty fancy. The lobby had a huge chandelier that was very pretty. The back balcony had a gorgeous view of the lake. They also do an afternoon read tea. I'm sure the hotel is pretty expensive, but it seems like it's actually nice too.

hello. i think that the hotel room was really silly. it had a MODERN shower with the sink OUTSIDE THE BATHROOOOOMMMM. the design was rustic wood-ish. it has no tv, which they said was so ppl would go outside. personally i don't believe in touching grass but that's just me. the 8:00pm talk was nice. i ate at the lounge and the food was good. we ordered a charcuterie board and honestly im from the south so it had to much diversity for me lol. i didn't understand half of the things on it. overall pretty good hotel. (and a very pretty view) the staff were very nice. it has the oldest (working) elevator in north america. it had to have a bellman operate it. cool would stay again.

Absolutely beautiful and the tea was delicious. A great time ! Do not pass this opportunity up

I am sure I am not saying anything about this hotel that hasn't been said before, but you just have to stay here. Look its nearly 100 years old, it supposed to be haunted, and is just genuinely cool. I am not gonna lie the rooms are small, for same price room in a High end Hilton or Mariot you get room tha is 12 feet x 14 feet. You get a shower that doesn't ever quite get hot enough and no AC. WHAT YOU ALSO GET..... Is a building steeped in heritage staff that go above and beyond not only in their service but in their dedication to this place they call home for 5 months of the year. The lounge is not be missed and the dinning room is incredible with top notch food in a setting with views beyond compare. Like I said you gotta stay here ....i will definitely be back.

I've wanted to stay here since I was a little girl, so for our wedding anniversary my wonderful hubby booked us in for a night. We stayed in the second floor but did learn the 5th floor was a bit less as it doesn't have elevator access. Our room was simple but with a comfortable bed and updated washroom. We really enjoyed sitting in the lobby / lounge area and enjoying the most amazing view while enjoying dessert and some wine. The service staff are all friendly and their uniforms are very traditional to the hotel. Whether your staying at the hotel or not I definatly reccomend stopping in for a drink or a snack and enjoying the amazing atmosphere of the Prince of Whales Hotel!

We celebrate our time here! Classic and timeless, the Prince of Wales is a national treasure sited on a cliff top at the heart of Waterton National Park. A perfect central resting place between adventures. The high tea on Sunday afternoon was exceptional!

This is an amazing experience for any tourist and it offers a niche and nice European atmosphere along with the nearby town. It has close access to the restaurants and Also has an amazing restaurant on the ground floor. I highly recommend coming here as a luxury vacation spot .

Beautiful structure inside and out with great views. The lobby has expansive views. Limited public restrooms. Women's is upstairs and men's downstairs. Nice gift shop. Had lunch there once. Great service, views, good food.

Came here for the afternoon high tea and really enjoyed the hotel, the ambiance, the view, the tea and the service. What a great, fantastically beautiful location for the hotel. Love the view and the atmosphere. Went to the Royal Stewart Dining Room and had the high tea. Very nice selection of teas (we had some tasty herbal tea) and a nice tower of light bites provided that make for great snacking. All while enjoying the breathtaking view out the window. Great service from Clarisse as well. Would definitely go back if in the area.

Came for dinner on the last night in Waterton. The charm of the hotel and the view from the tall windows make this a wonderful setting for dinner. The view of the mountains and lake are spectacular. The prices are very reasonable and the prime rib was delicious. Don't be afraid to come because of the imposing grandeur of the hotel as the atmosphere is very relaxed. The attention from our server Kristina and the manager Diane added to the overall pleasant dining experience. Just waiting on the homemade apple crumble to top of the meal. (BTW, the dessert was delicious too.)

What a fun place to spend the evening. Have a drink and dinner while you enjoy the view. The service is great, with info about what to do in the area. The concierge knew everything and had been there for 5 years. We had the power salad with salmon and the fish and chips. We enjoyed the company and great view. This was a night we won't forget.

Outstanding view. Amazing architecture. Great food. Friendly service. Really a great experience. Be sure and do the High Tea - my wife's favorite part of our trip

I was surprised considering the high cost of staying in room 609 that there were large pieces of plaster and paint falling off of the ceiling on the southside of the ceiling....but I have to mention that bartender at the lounge two nights ago had the most amazing amazing music song playlist, I've never heard such great music in any restaurant everywhere and I have a double major degree in music (I've stayed in over 200 5 star hotels around the world as my ex-husband was the vice president of the number one luxury hotel chain on the planet......) Also yesterday morning the bellhop took us on a personal tour of the hotel that was absolutely stupendous, probably the best thing about our hotel stay other than the incredible view. It's incredible to learn about the history in such a fascinating historical hotel. We saw every nook and cranny - check out these photos of the belfry view!!! Thank you so much !!!!

Beautiful building on a beautiful location. Gorgeous views from this hotel. The interior craftsmanship on the wood structure is something that can't be reproduced in today's world. The view south of the Upper Waterton Lake is gorgeous at sunset. There's a lobby where even visitors can sit and gaze out the wall of windows. This is a must see.

I didn't stay here as a guest in the hotel, we dropped in for the afternoon tea. It was such a beautiful lobby and ballroom to be seated in, with huge windows overlooking the lake. This was my first ever experience doing any sort of high tea and it was really fun! We had wonderful tea to choose from and the little sandwiches, scones, and desserts were delicious. You don't have to dress up fancy to come in, but you might look a little out of place in sweatpants. It's about $30 per person, but you have lots of time to eat slow and enjoy.

Was here for afternoon tea with a friend after a hike to Bertha falls. Just wanted to check out the Prince of Wales hotel while we were here and ended up having soup even though we just ate lunch on the trail. Potatoe leek soup was nice. Just wanted a small portion so had it in a cup. Fried then ground was a nice snack. Green tea was lovely- I had the "sencha" green tea . My friend had the English breakfast tea. Service was good and responsive. Scenery was gorgeous.

This review is for tea only. This is a must do if you are in the area. The view is spectacular and the sandwiches and scones were only second to what I had in England. Tea is not loose leaf, but they use Tea Forte which is really yummy. The waitresses were really friendly and every person gets free tea to take home.

I have to say that this was the best hotel experience of my life. The ancient feeling hotel sits majestically on top of a big hill overlooking the mountains, a beautiful lake and the town of waterton. The hotel is very old and almost feels like staying in a Harry Potter kind of hotel. But trust me - this is a good thing. They have young, engaged staff that all wear kilts. They are an incredible group. They were approachable and genuine interested in getting to know us. Two of the bell hops even offered to take me and my 13 year old son on a midnight mountain hike to see the stars. They lent us head lamps and brought bear mace in case we needed protection. It was absolutely incredible. They tried to refuse me offering them a monetary gift at the end - saying that they genuinely enjoyed helping us out. Big Shoutout to Dan and Tristan - you gave me any my son the experience of a lifetime!

This was one of the most memorable hotel experiences I've ever had. Here's why. On our first visit three years ago we did what most tourists do. Walk around the lobby and take some photos outside. This time, we decided to spend the night. We had a fourth floor lake view room. Incredible. You could step out onto the balcony and get an awesome panoramic view of the mountains, lake, and town. You could hear the wind howling from inside the cozy room. Talk about a perfect way to fall asleep! The room was nicely appointed and the bed was ultra-comfortable. The bathroom was nicely done and modern. We had dinner at the hotel and it was equally good. Each member of our group fully enjoyed their selection and felt that prices were quite reasonable. In like manner, the staff were kind and helpful. Knowledgeable too. Bottom line? We'd all go back without hesitation!

We did not stay at the hotel, but it was magnificent looking. We did stop in and have lunch at the restaurant. The view of the lake was beautiful, Allen it overcast the day we were there. The service was quick and the waitress was knowledgeable about the menu items We ordered the parsnip soup, shepherds pie, fish and chips and a Caesar salad. Very health size portions for the four of us. Everything was super delicious and done to perfection. Our favorite was the shepherds pie, made with lamb and bison meat. Would highly recommend this place.

It was like being sent back in time to an age where people were much more respectful and dignified. The dining hall is stately. The food was excellent. The service was exquisite. Please dress nicely.

This is a fine hotel in a wonderful place, but it is suffering from a bit of neglect. It is sad to see such a great old lady of Canadian tourism being treated like this! We stayed here in August of 2019 in one of the large suites. The rooms were nice, but have not been maintained well. There was paint missing on some of the trim in the bathroom and there was rust on the heating unit--not what one would expect from a US$600/night room. The exterior is missing shingles and part of the sidewalk is covered with plywood rather than having been resurfaced. (My hypothesis is that the owners are pulling out all the money they can, including funds that should be devoted to maintenance of the hotel.) Sometimes the hotel just seems to be playing it cheap at the expense of their guests--I mean, why only one free breakfast out of four for a room with this cost? The staff, especially the bell staff and servers in the restaurants, is excellent. The desk staff is uneven--some were very helpful, but the woman who checked us in told us she had reserved us a table in the restaurant and then the restaurant manager (who was very helpful!) had no record of it. There is NO concierge service, and some of the desk staff don't seem to like answering questions. The food in the restaurant is uneven. The breakfasts were great. We had one dinner here. We went for the Taste of Alberta prix fixe. The soups were very good. My wife's prime rib was a tad overcooked, but it was much more flavorful than is most prime rib. My shepherd's pie was dry and tasteless. The vegetables were undercooked, almost raw. Our desserts were great.

We just happened upon this gorgeous hotel .. that looked like something from the alps .. the dinning area inside has the best view .. I wish I'd had the time to have high tea there. The review say the hotel is in need of renovations .. it's out dated but it's still gorgous and the location is perfect.

We love visiting this hotel and this time we thought we would stay here. The hotel experience was very nice. The service was good also. The rooms are small, but the bed was comfortable. The bathroom was good sized. The only complaint was the the fire alarm went off at midnight and it was a false alarm. It happens, but I expected the management to attach a note of apology to the check out bill or at least say something at checkout...but nothing.

Astoundingly Beautiful view. Actually I think the lobby of the hotel was listed as the best view of Waterton Park so visiting the Prince of Wales Hotel is a must. Having dinner in the restaurant or a cocktail in the lobby/bar while enjoying the view is an extra special treat because you can savor the view and tickle your tastebuds at the same time. Dual sensory experiences. I dined at the restaurant. Get there early if you would like to sit up against the window and have an unspoiled vista. The hotel is old and the restaurant wasn't designed to seat patrons with view maximization. I was there at the end of the season, they were closing down in a week so there were a lot of items that weren't available on the menu like the housemade buffalo sausage. I was disappointed but not for long. I had the steak and mashed potatoes which was amazing. It could have been due to the fact that this was my first real meal in days and I had just finished some epic hiking. My appetite was raging. Mmm steak was perfect. One of the tastiest steaks I have ever had. It had simple flavors and was seared with this delicious salty crust that I couldn't get enough of. I loved the outfits the servers wore. They looked like traditional welsh attire with white shirts and red plaid skirts and a fabulous red plaidcross body sash. It looked very elegant and it was a real treat to be served by such fabulously dressed people.

My husband and I spent three nights in Waterton for our anniversary, and decided to splurge and spend one night at the Prince of Wales. We went all out and got a lake view room (queen bed) on the fifth floor ($264/night). The view was absolutely fantastic. The view from the big picture windows in the lobby or from the hill is the best view you can get of the lake and the mountains, and we had that from the privacy of our room, but even better as it is that much higher up. The only disadvantage is that the hotel is in a VERY windy spot, and the wind was absolutely howling by our room. I'm so happy I had earplugs with me or I wouldn't have been able to sleep. Of course the view of the hotel itself is great from the outside, and the lobby is very charming and beautiful. The room, even though it was a more expensive room, was still fairly basic, but what we expected. The bed was very comfortable, and there was a desk, two chairs and a stand for luggage. The bathroom was fine, but there was no light over the shower so it was super dark. Thought that was sort of odd. The elevator only goes up to the fourth floor, so if you're on 5 or 6, you'll have to walk the rest of the way. If you don't have (much, or any) luggage with you, though, the stairs are easy and the distance between floors isn't much. Service at the front desk was average. Gift shop staff were very friendly, even though I was only buying a stamp. Grab a glass of wine, pull up a chair at the big picture window, relax and enjoy.

I for one am a huge fan of historic. I spent my entire junior high years living and breathing Little House on the Prairie and Heritage Park is my most favourite place in Calgary so much that I want to get married there. However, staying in a room that is just like one inside a Heritage Park house is a different experience. I wanted to come here for my birthday and stay here for once when in the past I only ever visited the lobby. I chose a lakeside view room and was glad I did. We got lucky in room 401 with all three windows facing the lake. I'm not sure if there are any values in the Mountain view rooms on the other side of the hotel. I didn't completely expect to actually step back to 1927 while staying here. There was no TV in the room and being 27, this is the first time in my life that ive stayed in a hotel with no TV. The only entertainment here are the board games in the third and fourth floors for you to borrow and play and a few adult books in the lobby. The WiFi works well( alas the only technological thing about this hotel) but the outlets seem to be not working well as it takes so long for devices to charge. The elevators have to be operated by the staff so we rode it once and for the rest of our stay took the stairs. The beds itself are comfy . Room is small but most can sleep three people which was enough for my family. The food in the restaurant I'd say the breakfast is better than the dinner. However it was raining yesterday and we didn't want to go elsewhere for dinner and had to eat in the room because one day short of dine in. Overall, if you could do without tech for a day, this is the place for you. If you've worked in a modern hotel( like I work at the Rimrock in Banff) and like modern luxuries, then this isn't a place for you. Still good to stay here once in my life.

The location and the view from this historic hotel are amazing. Everything else is really sub par and disappointing. Overpriced, dirty and not deserving of the glorious location and building. My wife and I just spent three nights in the hotel in the last week before they close for the season and sadly won't return. It's an old hotel and I've stayed in many old railroad lodges in the U.S. So I understand that the rooms will be simple and the hotel old. However the service is sub par and the furnishings are just cheap and old. This property deserves better management and a make over. The individual servers were nice enough but they seem severally under staffed and slow. The bar and lobby area had flys all over the place, this is an easy problem to fix if you care but clearly the management here doesn't care. We came back from a long hike at 4pm and wanted to take showers in our room only to discover there were no towels. I called the front desk and house keeping, no answer. I went down to the front desk, stood in line and told them about the situation. I finally got someone up to the room with a single towel explaining the laundry hadn't come back. Really not acceptable for a $280 a night hotel. We've stayed in the Many Glacier Hotel in Glacier National Park. It's if similar age and so much better run its amazing, cheaper too I'm not going to complain about the simplicity of an old hotel but clean it up, hire enough people and restore this jewel to what it should be. Right now it's an embarrassment to the Canadian park service.