Prince of Wales Hotel

We had an amazing time for our anniversary getaway. The hotel is gorgeous - the rooms, pool area, restaurants, even the hallways! Staff were lovely and gave lots of little touches to make our anniversary extra special. We were in a suite with king bed, fireplace, jet tub. Absolutely luxurious. Already planning on coming again next year.

This hotel is so elegant. There are fresh roses everywhere. The attention to detail was amazing. The staff was pleasant and very accommodating. Amanda at the front desk was so personable and very informative. She even suggested the upgrade to dine at the restaurant in the hotel, and her recommendation was spot on. I could not find 1 complaint. The location is ideal to be right in the thick of things.

Very nice and cozy. Cheerful and helpful staff. Good food that's true to its British heritage. Recommended if you happen to be in Niagra at the Lake. A very good approximation of a traditional wood panelled English pub. Shame draft ales were off. Still, made us feel at home.

This majestic hotel is a true masterpiece, exuding elegance and refinement from every ornate detail and vintage charm. From the moment we stepped into the grand lobby, we were enveloped in warmth and hospitality by the wonderful staff. The front desk team greeted us with bright smiles and welcoming eyes, setting the tone for a stay that would exceed our every expectation. Although we did not get the street view we requested, our room was tastefully appointed with plush furnishings and luxurious amenities. The turndown service was a lovely touch, complete with chocolates and a refreshing bottle of water and complimentary fruit. But what truly sets the Prince of Wales apart is its exceptional staff. ♡ Every interaction, from room service to the dining room, was characterized by warmth, professionalism, and genuine kindness. The breakfast service was particularly impressive. I was surprised by the generous serving sizes, which exceeded my expectations in every delicious way! We were also impressed by the impeccable cleanliness of the pool area and other facilities within the hotel. The hotel's vintage charm and old-world elegance created a romantic ambiance that was simply unforgettable. In short, our stay at the Prince of Wales Hotel was nothing short of perfection!. We would return in a heartbeat, and we would highly recommend this incredible hotel to anyone seeking a romantic getaway or a special celebration. Thank you to the entire team at the Prince of Wales for creating a truly unforgettable experience!♡ Jenny Fuchs.

Such a beautiful, relaxing weekend away. Amazing food, love the old style decor and scenery, spa was amazing. Rooms are super cute but I would like to see some updates to the rooms, the bathrooms are very outdated and not on brand theme either, slightly dirty in my opinion, old counter tops and showers, and the sinks are kinda gross… all in all a fabulous weekend but for the price you pay I think a bathroom update would be a great investment:)

We had a great experience in October at the Prince of Wales. Prior to booking, I called the hotel and spoke to the evening manager. I can't remember his name. I told him we wanted a specific room from the website and he ensured that that room was booked for us. We were so happy! My husband and I had a deep tissue couple's massage at the Secret Garden Spa, which was lovely. Ultimately, my husband and I were impressed with the room and service. Of course, the location is perfect too.

We have started off January 2025 with an early celebration of my husband Daniel’s forthcoming October 2025 70th🎂!!||The Prince of Wales Hotel has been our go-to venue for “celebratory breaks” for the past 20 + years! We love this hotel and all the amazing staff!!||Daniel is Irish and this hotel is a taste of old Dublin! We love the Victorian decor and unique ambiance we always feel staying here! It’s simply divine!||The staff is always lso welcoming, accommodating and friendly from the front of house staff though to the bar staff!! it’s always an exceptional experience, so we highly recommend this hotel!||Thank you for always helping us to make magical memories!!||Cheers to another successful year in 2025🥂||We can’t wait to come back!!||Laura & Daniel O’Brien|London, ON

We were here in December 2024 for the My Fair Lady production at the festival theater. Dinner at the Noble restaurant was good. The service was excellent and the waiter made it a priority that we got to our show on time. The room is very nice size and nicely decorated. Very clean. My wife says nice products in the bathroom.