Princes Street Suites

I enjoyed staying at Princes Street Suites. The location was what I originally booked for but the studio apartment that I had was perfect for my needs. It was nice to have a small fridge, freezer, cook top, and oven in the kitchen. I liked having a washer so that I could take care of my clothes before flying back home. I would highly recommend staying there and will be staying there again when I come back to Edinburgh.

Our apartment was huge and in a fantastic location close to a great shopping precinct and walking distance to lots of fabulous tourist spots. |Highlight of our stay however was "Charlie" on the front desk. An absolute legend - so helpful and nothing was too much trouble. Excellent Customer Service - so warm, friendly and welcoming. Thank you Charlie!

We have stayed at the princess street hotel for the last five years and this will be the last. A member of our party requires a walk in shower due to mobility problems. We always contact in advance to make staff aware of this, I do understand that they can not always guarantee that disability requirements can be met which happened on this occasion. Which meant our friend was unable to shower. The staff and managers attitude was very dismissive and clearly did not care. We were told that if we were not happy they would refund us our money, fair enough but where were we going to find accommodation at 2:45pm for 4 people for two nights! We felt we had no option but to stay. If you have any mobility issues I would really reconsider and book else where as this establishment does not cater for people with mobility disabilities. It should be noted that once a guest had checked out my friend was able to go into the the room for a shower as a one off, whilst we were greatfull that she was able to get a shower it was very inconvenient having to take your towel, toiletries and clothes to a completely different floor level. The room that we stayed in was tired looking and the window in the bedroom was broken and did not shut. When reporting this I was told that it did not create a security issue and would not blow open in the wind.! This accommodation boasts that the apartments are stylish & luxurious having a window that doesn’t close and looks like it hasn’t closed in a long time is not luxurious. My friend not being able to shower is not luxurious and the unfriendly staff who couldn’t care less is not luxurious. I have previously thought it wasn’t really worth the money but after this weekend I will definitely not be booking or recommending this accommodation again.

The staff was extremely friendly and helpful. The Princes Street Suites in an ideal location Edinburgh for starting out on the Hop On/Off Bus. Located right on the edge of old town in Newtown, it is close to many fine and fun, restaurants, pubs, and activities. The apartment was spacious, clean, and well-equipped. No facecloths provided, which is typical in the UK and Europe so we had packed some from home. Due to the close proximity of the Waverley Train Station, which was great for arriving and departing, there is a low noise level from trains and announcements. We considered it like white noise and did not find it bothwrsome. Highly recommend this property.

If a room with a view of a Gothic Graveyard 5 metres away is something you’d find appealing then this hotel is definitely for you. But if the thought of Zombies as your neighbouring bedfellows would keep you awake all night it is definitely not for you. So why the 1 star rating? Because none of this appears on their website – even the photos and videos somehow manage to avoid the tombs and statues. And having booked in for a £505/night vacation this was not what we bargained for. When we decided to move hotels we were told they could not give a refund because that was their policy and we were left scrambling around Edinburgh for another room (found at several of the Five Star hotels at the same price). I wanted to give the hotel the opportunity to make this right but their General Manager just claimed this had never been an issue for previous guests (not borne out by reviews). He did offer a 50% discount if we ever visited again but no refund, apparently because we had used the toilet in the room when we first arrived. All in all, we would not recommend this hotel since its policies seem focused on extracting cash from customers rather than doing the right thing. Also, it has only very basic general facilities (small bar that doubles as a reception and as a breakfast area). The room was clean but institutional – reminded me of an old people’s home. Certainly not the Four Star rating as a “Hotel” they seem to have on TripAdvisor and Booking.com which I consider misleading. Do your due diligence with this one and take their comments about being ‘chic’ etc with a pinch of salt – good luck!

I stayed at Princess Street Suites in Edinburgh and were very pleased. The location is perfect — all the main historic landmarks are within walking distance. The staff are very welcoming and helpful, always ready to assist with anything. The apartments are clean, comfortable, and well-equipped with everything you need for a pleasant stay. A great balance of quality, convenience, and location — highly recommended for anyone wanting to enjoy Edinburgh to the fullest.

We had a good experience at Princes Street Suites at Edinburgh. The checkin process was smooth, the rooms were spacious and neat and well kept. The kitchen with full set of utensils and gadgets was ready to use.

Very convenient location. A block from Waverly train station. Tour buses (hop-on, hop-off) stop right outside the main door. Two other bus stops are on the same block, one is across the street. Calton Hill is also one block away. Right next to a cemetery with a statue of Abraham Lincoln. Staff was responsive when we had questions or requests. Would stay here again.