Princesa Garden Island Resort and Spa

Last December, my husband and I returned home with our nine-year-old son to attend our high school batch reunion held at Princesa Garden Island Resort and Spa. A day prior to the event, we brought our son along so he could also enjoy the resort, especially the swimming pools. A few months earlier, we had likewise visited the resort with our classmates and their children. That experience was truly one for the books, as our kids, meeting for the first time, spent hours enjoying the pool until sunset. They also thoroughly enjoyed the food at the resort’s Tomato and Basil Restaurant.||As someone who loves plants, thoughtful landscaping, and tasteful décor, the resort was a visual treat. I first visited Princesa Garden Island Resort in 2014, when it was already impressive, though not quite as grand as it is today. At the time, the resort had only recently opened, and its operations felt understandably modest. It is remarkable to see how it has evolved over the years, beautifully expanding while maintaining its elegance.||Not even a year before our wedding date, I booked Hari Hall for our wedding reception in May 2015. The venue needed very little dressing; it was already stunning on its own, making it the perfect choice for someone who wanted a naturally grand space without excessive embellishments. Eleven years later, our batch booked one-third of Hari Hall for our high school reunion, and I was pleasantly surprised to see how well it has been maintained. Aside from the addition of an LED screen where there were once only projector screens, the hall looked as crisp and elegant as it did during our wedding.||Princesa Garden Island Resort and Spa truly holds a special place in our hearts. It is not just a venue for events, but a place where meaningful memories continue to be made, year after year.

We recently stayed at this resort hotel and overall had a pleasant experience. The staff were very friendly and accommodating, and the amenities—from the pool to the common areas—were impressive and well-maintained.However, we were quite disappointed to return to our room after housekeeping had been in, only to find the door left open. This raised serious concerns about security and left us feeling uneasy. Thankfully, nothing was missing, but it’s something management should seriously look into.Also, while the breakfast buffet was decent, the variety was limited. For a resort of this caliber, we expected more options to choose from.In summary, it’s a nice place with great staff and facilities, but there’s definitely room for improvement when it comes to security and food offerings.

The food like in every other place in the Philippines are not that good. To much sugar in everything. Impossible to get a nice staek. Also a bit hard with communication. They seem to understand English first but they dont really do, its like 50/50. This place could be much better. The Villas looked old and needs a renovation. The hotel rooms are nice.

🌟 Hotel Review • Gym: 10/10 – Excellent facilities, well-equipped and maintained. • Room: 8/10 – Some minor wear and tear, but overall clean, comfortable, and well cared for. --- 👥 Staff Reviews • Housekeeping: Marvin was exceptionally helpful and attentive, ensuring all our needs were met throughout our stay. • Lifeguard: Dart made our kayaking trip to the sandbar truly memorable. His guidance and assistance were outstanding. • Front Office: Cristine provided excellent service, assisting us with an early check-in and prioritizing our arrival smoothly. --- 🛏️ Soft Product • Room Experience: 9/10 – Comfortable and thoughtfully maintained. • Bed & Sleep Quality: 10/10 – Exceptional comfort, ensuring restful sleep. --- ✨ Overall, the hotel delivered a wonderful experience with standout staff service, excellent amenities, and a strong focus on guest comfort.

My husband and I recently stayed at this hotel and unfortunately our experience was mixed. First, the hotel is quite far from everything. If you want to eat outside the hotel, it is not walkable to nearby restaurants. The hotel does have two decent restaurants for dinner, but one of them requires a reservation. The property has rooms in both old and new buildings. I strongly recommend choosing a room in the newer building. The room we stayed in was in the older section and it felt very dated. Some of the bathroom equipment was either not working properly or was difficult to use. We also had a disappointing experience with the laundry service. We sent about 3500 pesos worth of laundry and received it back the next day. We specifically asked them to iron only two collared shirts, but they ironed everything and charged us for all of it. Even worse, one of my husband’s collared shirts was returned with two large holes—one in the front and one in the back. We reported it immediately and told them we were checking out at 10 AM. A staff member came to our room to take the shirt, but he never returned. When we checked out, we asked about the shirt at the front desk. A staff member eventually brought it back and told us that the holes were already there. However, the holes were very large and clearly visible. If the shirt had already been damaged like that, we would have noticed and would never have sent it for laundry. Unfortunately, the hotel did not take responsibility for the damage and still charged us for the service.

Princess Garden Island Resort and Spa is a very nice place to relax, with several extremely overpriced amenities. For the most part, the staff was extremely courteous and professional. However, we did experience a few oddities. There are some excursions that require anywhere from 1-3 hours transportation time getting there and back. However, even when we tried to book our island hopping excursion one day in advance, the hotel staff was either unwilling or unable to accommodate us because we supposedly needed to “plan ahead.” We ended up simply going out to the sand-bar, which is located withing walking distance on the property, and requires an on-duty life guard. I can not say enough good things about the life guards. They were amazing in every way. After having enjoyed a nice dinner at the Tomato and Basil restaurant, we decided that we wanted to spend a few hours at the karaoke lounge. But instead of enjoying the rest of the evening in song, the experience made us all rather pissed off. When we approached the staff worker about the karaoke lounge, we were informed that we would not be allowed to use the lounge unless we first purchase a rather large quantity of food to bring with us into the room. Never mind the fact that WE JUST ATE!!! Now we had to purchase MORE FOOD (which was prepared at the SAME RESTAURANT where we first had our dinner), just so we could sing a few karaoke songs. Additionally, the entire karaoke set up was small and weak. It was almost impossible to balance the microphone volume with the sound system – and the reverb was overpowering, annoying, and nearly impossible to adjust. The instrumental accompaniment tracks are extremely poor quality. And there were SEVERAL songs that we simply could not find! Our hotel room was very tidy and clean, although they COULD be a little more generous with the bath towels! I found some exposed wiring that should never pass building code (if there are any). That is clearly not the type of thing you expect to see at a so called “5-star” resort. The water pressure for the shower was amazing. All the restaurants have an impressive variety of menu items. Without exception, everything was expertly prepared and served. Even the breakfast buffet (which is included in the price of the room) was a nice experience.

Even a late review.. My visit here last May 2025 Was truly remarkable. it was my first to travel other island away from Mindanao waters.. Its not what I expected, its beyond that. From trip service and welcoming a front.. Down to food, rooms, facilities, amenities etc.. Great! You could experienced beauty of sunrise and sunset in a different angle.. Pictures perfect every post and Instagramable, facebookable and tiktokable hehe.. Highly recommendable for you to stay in Palawan while doing your itinerary.. 💪💪🙏🙏👌👌👌❤️

It’s clearly to expensive for what it is: I found a dead bird very smelly in the pool so I think it was there for quite a while no one notice and I had to tell the pool attendant at the end of the day. The pool was not clean (plastic bag, a lot of bugs), we couldn’t go to the jacuzzi since the water was cold and dirty and we couldn’t rest since there was a lot of noise due to construction. Otherwise, toilet was clean and places to rest was comfortable.

We stayed here for one night before a flight. The grounds are impressive and gorgeous. Main pool is huge and great for lap swimming or lounging. Tomato Basil restaurant was actually great pizza (chicken shwarma pizza as a hit!), but service was slow and prices were high. Room was immaculate and well appointed. I just love the style of this place. They were doing some construction while we were there, but it wasn't overly noisy. Free shuttle to the airport is a nice perk.

Attention everyone! I don't even know where to begin with this hotel. If this hotel is rated # 1 in Palawan they need to do a major recheck on there ratings! As soon as we arrived to hotel we where greeted and had to wait until our room was done. When we got into our room we decide to go swimming here is where it all begin the water is dirty filthy certain objects floating around as well as the cold jacuzzi they have. The bottom of the pools are warned out Needs major repair. Next comes the basil and lemon restaurant. When you place an order either, they don't have the item or it will take 45 minutes just to get two scoops of ice cream. The waiters are very forgetful, especially when they see caucasian guest they tend to forgot how to speak in English. Breakfast is included but not many choices to pick from when certain items finish they don't replace it right away unless you tell them. At the front desk there is a spin wheel the hotel asks guest to write a good review and if you do you get to spin the wheel and get a prize! There are no grab drivers here or taxis you have to walk or take Tuk-Tuk which is not comfortable if you are a tall person and not skinny also! Anyway double check before coming to this hotel I am sure there is more better ones then this one! I suggest going to Boracay!!

Pros:great kitchen and bar and great food from the restaurant. Cons: WARNING BED This is the most expensive resort in puerto princess so I figured that meant it would have great amenities, service and cleanliness. My experience was not that! The first day I checked in early and was told I'd be charged half rate for the hotel room. I was charged 2 full day rates. That was not the issue. I did not mind since I was checking in early! After taking a nap I woke up to what I thought was mosquito bites. After further investigation I have over 50 bed bug bites on both my legs and even more on my torso. When I spoke to the front desk I was told that they would bring my concern to management and that they have them in the office as well!!! I can't make this up. Our second day we were moved to a smaller room due to full occupancy. The air conditioner does not work!!!! If I could give this hotel 0 starts I would.

Beautiful resort! Stayed here in 2016 and loved it. Now we did have an problem when booking through Expedia where the description on the website did not match what was actually available at the resort. But the problem was fixed very quickly and our room upgraded to the poolside villa! You literally walk out your door and it's just 8 steps into the pool! A private pool at that for only villa guests. The grounds were well maintained. The views were beautiful. Everywhere you walked you were greeted with "good morning" and "have a nice day" by staff. The food in all the restaurants were great. You're able to book excursions like a day trip to the underground river through the resort so that's super helpful. The gym was small but there was enough there to get something done (gotta work off all the food!). The spa was AMAZING! One of the best massages of my life! Don't know if they still do it, but they had an evening bbq party with live music outdoors and that was unique and fun. Loved this place and can't wait to go again next time we're back in the Philippines!

The resort is on a beautifully decorated grounds , coconuts palm trees, tropical plants and the ambiance and some good restaurant options. The resort was 15 mins free ride from the airport and the front desk staff and general staff who works here are extremely friendly and at all times helpful with information or arranging transportation to town or other areas. Every guest is greeted with a welcome drink and Princess necklace during check in. I had the one of the water villa which is isolated on a mangrove from the rest of the resort that came with free breakfast buffet which includes some Filipino options. At first I love the place and the great room but after a few days you start to notice the failings. The shower head busted in the room and all the bathroom fixture where worn and need of replacement. At night the path to the water villas is not lighted well and the ground is not pave all the way to the villas and the rest of the resort and the wood path over the the water is so lumpy you think the wheels on your luggage will pop off. The laundry service and room service was great, and also many times left us complimentary treats in the room to eat. The buffets was good, and fruit drinks real good. But at dinner time the restaurant staff is composed of students who are not at all attentive and I had to request three times for my check. Each night they play a movie or have live entertainment. And there is a arm security staff to protect the guest and the grounds. What was also good was how easy you can go to town which has all it's main streets well lighted decorations all over the trees. The sandbar was small and you can't get to it unless by boat or kayak.The Thai restaurant was closed and looked out of business and the small convenience store was only open a few hours in the morning. On the plus side a tour office is open most of the day.  A must is that you need to explore the grounds else you may miss the spa, game room , kids pool , garden nursery, exercise room and a few more hidden spots. I paid 5 star price for my villa but felt that I didn't have a 5 star experience but I give it a generous 4 stars on my review.

Princesa garden 5 stars for value, extremely helpful and hospitable staff, beautifully decorated grounds and ambiance, comfortable rooms, and great restaurant options. This place is approximately 10-15 mins from the airport. I'm absolutely in love with this place. From the minute we entered the property, our jaws dropped on how beautiful it's grounds are. The front desk staff and everyone who works here are extremely friendly greeting everyone each time they pass by any and every guest. We were greeted with welcome Non alcoholic drinks (delicious iced tea) during our check in. We got the double bed pool access room at $150ish per night: amazing value! The room had plenty of room, clean, beautifully decorated, and the pool access was to die for. The beds were comfortable pillow top- heaven! The bathroom was spacious and the shower had the rainfall head. The pool access tops off this experience because the water was warm and it is literally your backyard! Great wifi strength completes the amazingness of this place! The room came with free breakfast buffet. It was kind of weird how they offer hot noodle soup for breakfast. They also had an omelette station, different types of bread, charcuterie, cereals, fish, sausage, and other small breakfast items. They had juices and espresso drink options. Extra person is charged 450php. I don't know if this is worth it for that price. We were totally turned off by the fruit flies and flies in the dining area. I love the fact that non motorized water activities were included such as kayaking, paddle boat, mini golf are free. There are other activities offered for a fee that must be booked with the concierge such as floating lunch, kalesa ride, banana boat, etc. Unfortunately, all non motorized water activities are only available during high tide so we were not able to take advantage of these offerings. Hotel transfers are also included with your stay. If you would like to get dropped off elsewhere besides the airport on your departure, they charge 300php. WARNING: if you come in the low tide season, the water villas are not as appealing since there is no water below you. I'm so glad I didn't spend the extra bucks to stay at a water villa since it wasn't a very attractive sight without the water surrounding you. I will definitely stay here again!

The first review I wrote was too long because of the countless things I thought was wrong with this resort. Here's a simple breakdown Grounds: 1 star Staff: 1 star (Spa staff and front desk were the only ones who seemed to care and were actually helpful and accomodating) Food: 1 star Overall: Would not come back. Would not recommend. Not what was advertised. Lack of attention to detail. Lack of cleanliness in all fields. Food was ghastly and missed every shot

This place is listed as a 5 Star Hotel and resort. I booked a family vacation for 12 people. Unfortunately we had to split up to save some money and i reserved a hotel for the other half of my family at Best Western. About 5 mins away from Princesa Garden. Food: 1 Star There was flies every where. When serving the roast beef, the slices were so skinny as if they were trying to make the roast beef last for everyone. Fried chicken tasted stale and looked as if we were provided left overs. Accommodations: negative Star We had the water villas. On our 2nd night our shower and one of our sinks stop working. We had a schedule tour early in the morning and i was unable to shower prior to the tour. They were suppose to repair while we were out. Upon returning from the tour, 8 hours later the shower still did not work. We have a jacuzzi on the patio. They said when we want to use it, call room service and they will set it up. So we did. They attempted to fill it up, took forever. The water pressure was so low. When we thought it was ready we jumped in the water was room temperature. Just Terrible. What a waste of water. The gym: Terrible. Nothing to use. The advertise on their map that there is a miniature golf. It doesn't exist. The only positive during our stay was the Hilot massage. We had a couples massage. Great massage therapists, good ambiance. We have a few more nights left. We fly to Manila later in the week. Hopefully we will be able to make up the remainder of our trip there. This was very disappointing.

On my first visit to Puerto Princesa, I booked 2 nights at this spacious resort and was not disappointed. The staff were gracious and friendly, the rooms were clean, the sheets pillows and blanket were of high quality, bathroom kept very clean, AC worked properly and not noisy. We had a room in one of the buildings over looking the pool but there were more expensive rooms on the water or with private gardens and dipping pools. We tried the Italian and Thai restaurant and both were excellent. The breakfast were expansive, but for some reason just so so. Nothing stood out. The spa was clean, staff were efficient and great masseuses. We booked the underground river tour with the front desk so it was very convenient, so all in all, I say if your budget permits it and you want a stress free hotel away from the hustle and bustle of city center, all inclusive hotel with lots of activities and high end amenities, you need to stay at Princesa Garden Island. You need to use all what they offer to make it worth the expense. If you plan to be out most of the days doing day tours, you're much better off staying at city centers hotels. This hotel is for relaxing within the property. I would have given five stars if not for the fact that at being only a two year old property, the maintenance seems to be dwindling. Owners need to spend more money on daily maintenance ( water the dying plants around the property perhaps? Or make sure all the bathroom grouts are scrubbed off?) small details that doesn't take away from a great overall experience.

5 stars for impeccable service and staff. The resort is only a few years old and you can tell it is just barely starting to weather. But the staff and service are out of this world amazing. The buffet breakfast every morning is delicious. The multitude of restaurants the resort features are all unique and worth a try at each individual one. It's a short walk to the beach, and if you can make it to the sandbar it is completely breathtaking. The poolside rooms are lovely and the pools themselves are huge and perfectly comfortable. I appreciated that they were salt water pools as opposed to chlorine pools. I could go on forever. This resort is amazing. I could have stayed here forever. The Princesa Garden Resort and Spa truly left me feeling like a princess. I do plan on coming back someday. Hopefully sooner than later.