Princess Garden Hotel Sakae

all the staffs are great, except the man at the reception. This hotel has old room, but quite clean. the only thing was , THEY VALUE THEIR TOWELS MORE THAN THEIR CUSTOMER. NO CHANGING BATH TOWEL, otherwise u will get charged. im quite sick of stiffness of their robotic culture, but this place doesnt value u that much as customer. based on this towel issue, lets find another hotels!

Worst experience ever.! It’s okay that you refused customers request because it’s not allowed according to your policy and rules. We understand it. But i dont think that it’s necessary to say to customers that we will call police officers “if you dont come on time to take your luggage back”. How come you concerned we wouldn’t come? We put all important items into our luggages. I think the guy at the front desk totally forgot what’s his position. Hope that he remember his ugly attitude and be shame on himself as a service provider *location was good to go anywhere, but do not expect any proper service.

My stay here was quite disappointing. The front desk staff seemed unmotivated and not very welcoming, which made the check-in experience uncomfortable. The hotel itself feels old and could use better cleaning and maintenance. With proper staff training and some renovation, this place could improve a lot. For now, I’d recommend considering other options before booking here.

Located in the Sakae district which is primarily the entertainment and shopping district. Not very close to Nagoya station. There is a public bath and included breakfast but unfortunately I do not have enough time to use them.

I asked for an extra towel, I was told I had to pay for it. Mind you, the room had 1 face towel and 1 skimpy shower towel. The room was dirty and had only 2 hangers to store the jackets and outerwear. The bed had only 1 pillow but I feared they would make me pay, if I requested an additional one….The hotel needs a long needed revamp

A fairly priced centrally located hotel. Generally good finishing in the room, but a little dated at this point. Good value overall, and they have a sauna spa that you can use if you are staying there. ||Check-in starts at 3 PM, so don’t expect to get into your room before then, but they do have a lounge you can wait in until check-in starts.

room is very clean and great location. a good public bath in the hotel as well.

Exterior looks old. Room is newly renovated with microwave and fridge in the room. However all of us think that the heater is not working except the staff. We were told by the other staff there’s no limo bus service to the airport which we found out there’s a service 3 streets away or at the bus terminal from the tourist information center. Other than that, all was good.