Victor Talking
Google
Me and my girlfriend spent a sleepless night there, checking out completely tired emotionally and physically exhausted.
The reason why we couldn't sleep was because of the bed that moved in all directions at a slightest sigh. (They had the room available only with one double bed). The bed moves like crazy if someone moved just a little bit, so another person feels the slightest movement and the whole bed becomes a roller coaster.
It was so bad, so that for the first time in my life I had to book ANOTHER room just to sleep separately. The stuff was kind but I'd give the room away for free or give a discount in this situation, that's why I rate the service at one star.
The blanket was also the worst thing that shocked us completely. They have a blanket and a blanket sheet SEPERATE, so that they don't have to do much work when cleaning the room. But the result of it is that you end up under a dirty blanket that was used by hundreds of people because the sheet always sleeps away. I've never seen that the blanket and the blanket sheet are completely separate. I've lived in the cheapest Chinese hotels and spent 8 years in Asia and this hotel is truly one of the worst experiences of my life. (First time in my life wrong a negative hotel review also)
Finally, when my gf was sleeping on her own, the alarm clock suddenly bursted out at 8 am (as we figured out, the watch inside the bed had a pre-installed alarm clock that the stuff didn't even reset).
I can't say anything bad about the stuff and the breakfast, sauna and the overall feeling of the hotel was pretty decent at the beginning for it's price. But the bed and blanket, along with the alarm clock, all those things completely ruined our last day in Japan.
I've never in my life was sensitive enough to book another room at 3 am and I hope that the hotel can take some feedback from me to improve and create a better experience for other guests.