Teresita C.
Yelp
Prism is a lean, cleanly-designed art and fashion retailer on Ballard's main drag. Everything about it screams contemporary, from the spare fixtures to the simplicity of the displays, everything lined up, neatly, in straight little rows like the schoolgirls in the Austrian children's novel "Madeline."
Prism calls itself a " retail and art experience," selling art, clothing, jewelry, accessories and boots. A friend of mine scored a gorgeous pair of ankle-high rocker boots for a song, so cheap we had to double check the price. I saw several things I hadn't seen before in Ballard, which is hard to do in a neighborhood inundated with innovative retail.
Why then do I only give it 3 stars? The service, plain and simple. No greeting when we entered, short, curt answers to our questions, hardly looking up as we milled around the store, the sales associate's face glued to his tablet.
I get it. You're cool, the shop is cool, everything you sell is cool. Why not be friendly? I want to buy things in my neighborhood, I want to keep it local and support my neighborhood businesses but I also like to shop where I feel welcomed and appreciated.
If you can sort out this part of the shopping experience then you have the capacity to be great.