Protea Hotel Lusaka Tower

Best Hotel in Lusaka. Mall is next to the hotel. Another Mall is a 5 minute walk. Restaurant and Bar on the 9th floor are very nice and have reasonable prices. $18 for a nice steak. Breakfast buffet is excellent. The Staff is very helpful and kind. They make your stay even more pleasant. Only quirk is the coffee cup handles are too small to adequately hold onto them.

No welcome drink on arrival, scrappy papers stuck to the reception desk in public view, no porter to assist with luggage ||Room very basic poor tv channel quality with some channels having no sound. Room was clean though amenities are poor. I would expect a turn down service for price paid and a small gesture such as a biscuit with the tea and coffee facilities and at-least a fresh milk pods instead of Cremora. Plenty of clean towels and linen was of good quality. ||Restaurant was fair priced and reasonable selection with food presented reasonably though nothing extravagant or special. ||Breakfast is very interesting, lacks the basics such as grilled tomatoes missing not seen in 5 days. One day hash browns the following none but then appears that the buffet from a conference the day before is dumped at breakfast as I saw things from chicken curry to peas and carrots to chicken goujons and then boiled egg curry at some point on the breakfast buffet. ||Not a decent croissant or banana loaf in site. ||Hotel has the fittings but lacks so much in so many ways so in my option is not very good value for money.

What an amazing experience in very busy and beautiful country. From when we landed at the Airport and we find out we don't have a rental car available till the next morning. What now? From the get go we had amazing service. Mr. Methaya. Kudos to you for assisting us at 23h00 getting a taxi to the Hotel even when you did no have driver available for us. ||The all the outstanding and beautiful staff members. To many to name up but Maria in the food court. The breakfasts was a winner. To all the waiters. The barmen. Making sure we ice cold drinks on ice in the evening. The chef. Bliss and blessed. The Pork chops a definite try when you at the Hotel. The burgers. The cleaning & maintenance staff. The security that opened the door for us everyday. To the manager that gave my son a pretty pebble. He loves it. Much valued and respected. Thank you to everyone that made our stay perfect. Till the next visit.

Loved the place, nice people, nice atmosphere, professional service. Cons: the card payment process is a bit strange for me. Another big no no is the power cuts. I know that is not necessarily hotel's fault, but there's risk of get stuck in elevator, and doors remaining unlock when the power goes out, and if the generator doesn't kick in, you are in real trouble.

Great service from all staff and especially the general management. Ruth the Deputy general manager helped us with a difficult situation. The staff are friendly and well trained. Would highly recommend to South Africans staying Lusaka.

Always a pleasure to stay at this hotel. Would love to have more services available otherwise the proximity to arcades mall and Eastpark mall is very convenient as both are very walkable distances.

It was my hotel of choice when conducting business due to the location. However, Ridgeway Southern Sun will be my hotel of choice for future business trips. Why? Parking comes at a price with Protea. Meaning the hotel utilizes the few parking spaces close to the main entrance for their shuttle buses forcing their patrons to dodge traffic crossing a poorly lit crosswalk. Management could do much better in relation to the little things that make a stay hassle free and allow patrons to be heard other than a website review page.

It is a wonderful place to be. The view is Incredible 😍. The pool is nice. And the service is top notch.