Protea Hotel Zambezi River Lodge

I think the hotel is positioned in the perfect location but that’s where it ends. The waitress in the restaurant was not helpful at all and very rude. (The Lady from reception had to step in and assist after I complained.) She was very good and have no issues with her. The rooms smell like urine and the towels look like they haven’t been replaced since the establishment opened. Very disappointing for Protea to allow standards to drop.

Location is stunning. The rooms are awful and very dusty maybe due to the carpets in the room. It’s definitely in need of renovations. Breakfast was decent. But ultimately it’s not worth the price.

Beware. The room we stayed in bore little resemblance to the website pictures. They are very tired and look like they have not been upgraded since the 1970s. The rump steak at the restaurant was inedible - chewy and fatty - but the filet was OK (albeit expensive)

Protea Hotel Zambezi, located in Katima Mulilo, Namibia, is a well-regarded hotel offering a blend of comfort and natural beauty. Guests frequently praise the hotel for its scenic location along the Zambezi River, which provides stunning views and a tranquil atmosphere. The hotel’s rooms are clean, comfortable, and well-maintained, equipped with modern amenities to ensure a relaxing stay. The staff at Protea Hotel Zambezi are often highlighted for their friendly and attentive service, contributing to a welcoming and hospitable environment. The on-site restaurant receives positive reviews for its diverse menu, featuring both local and international cuisine, and for the quality of its meals. Guests appreciate the hotel’s outdoor pool and garden area, which offer a pleasant space to unwind. The hotel’s location is also convenient for exploring local attractions and participating in river activities. Overall, Protea Hotel Zambezi is highly recommended for travelers seeking a comfortable stay with beautiful river views and excellent service.

The atmosphere is beautiful and lush greenery. It's a wonderful place for a rest.

I really loved our stay here. It was very relaxing. Very comfortable room and excellent service. Very friendly staff. We have been on the road for many many days. Was really a great experience overall and a lovely break. Thanks all the staff at Protea Hotel Zambezi! Breakfast was over the top amazing!!! 🤩 beautiful view of the river!

We Camped there. Big ablution blocks were in no good condition. Taps were not fixed to basin, no warm water and wasps hanging onto shower heads. No running taps at the stands only power points. The view was amazing. Food was good. Campsites a bit expensive taking the above into consideration.

Don’t expect much here! Stayed two nights - 1 before Livingstone/Sambia (2 days there, border procedures and road are nightmares) and 1 night after Sambia. In one room the aircon did not work, in the other there were no lights, in the third the toilet and shower were broken and it smelled. Beds were nice though. Guy in bar where you can have some small dinner was sleeping deeply. Breakfast also in the bar-very small and basic. You need to ask everything separately, I.e. Butter, toaster etc. And service is extremely slow. Pool is big but dirty. Most important thing here is you pay upon check in. But card payment only worked after 4 attempts. Views of Zambezi are astonishing though. Really needs renovation and proper management.