Denise G.
Yelp
Interior / Exterior
Like most Publix stores - this store serves as the anchor store for the plaza. Fun fact - if you see a Publix store in a Plaza, 99% of the time Publix actually owns the plaza and the other businesses just lease space in the plaza. Parking is 'ok' but it can be a struggle between peak hours (noon - 1:30pm and 5 - 6:30pm).
Customer Service
Everyone knows - this is where Publix shines! Even when I was younger and rarely ventured into Publix, I was always taken aback when I asked a store associate where I could find an item and they insisted on escorting me over to the actual product instead of just saying, 'aisle 7.' On the one hand, I felt like they were treating me like a I was a doddering little old lady that couldn't be trusted to find it on my own and I felt guilty for taking them away from their tasks. But on the other hand, I was super impressed. Now - I'm just happy that they're saving me time from having to wander down the aisle looking for the product because I'm pretty much always in a rush thanks to my 1,000 jobs and family commitments.
Value / Price
One of the reasons I put off shopping at Publix for the longest time is because I always heard they were pricey. I have to say, compared to Walmart and Kroger, they are pricier - but if you stick to the sales flyer (which I do) / wait until your favorites go on sale to stock up and stick to purchasing produce and dairy versus a bunch of pre-packaged convenience foods, your wallet will be ok. ;-)
Other / Overall
Everyone raves about the subs and the fried chicken. I've never had the fried chicken but I can tell you the chicken tender sub and the Boar's Head Ultimate sub are my favorite subs. Full stop. That's including dedicated sandwich shops.
If you're in the mood for something healthy and don't feel like cooking, they will still bake salmon, steam crab legs, etc with old bay, lemon pepper or other seasonings - but the deli now has baked chicken tenders as well!
The reason I decided to write an update is because last weekend I was running all over the place trying to find a Kroger that a) still had someone working in the meat dept licensed and trained to operate a bone saw and / or b) actually still had a bone saw - and lo & behold - Publix had a bone saw, along with a meat finisher that was licensed and trained to cut meat with a bone it. And icing on the cake - the cut was on sale! And unlike Kroger, they were willing to take my order of the phone and let me come pick my order up at my convenience.
They really saved the day!
Great job Publix!
PS - Lest I sound like a 'paid shill' or fake reviewer ... under the 'nobody's perfect' category ... Let me just say, I don't love the fact that after having the Glacier / Primo machine out-of-order for months (and I finally contacted Primo and they claimed to have no knowledge of any issues and 3 days later the machine was magically fixed) - they moved machine to the pharmacy. Some locations stick the machine in the 'foyer' near the carts. Some put it outside. Some put in near the restrooms.
I get it - there is no 'great' place for it. But for a germaphobes or people with weak immune systems - I'm sure being stuck, waiting for your bottles to fill, so close to the pharmacy can be a little anxiety inducing. The last time I was there - I was re-filling one '5-gallon' jug and six '1-gallon' jugs. There was a Mom with 3 little kids - all insanely adorable and filled with energy. But that's not all they were full of. Their noses and chests were also full of snot & mucus. They kept running over to, talking and asking me questions about my purse and my toes, telling me various things about themselves - and even tugging my dress to get my attention if I didn't respond quickly enough because I was shuffling bottles in and out of the cart. I sent a little prayer up to the heavens that the runny noses were allergies and not colds. Lol.