Publix Super Market at Promenade at Pleasant Hill

The worst publix. I ordered a sandwich for pickup at 1:15PM. I ordered the sandwich at 12:30PM. It’s 1:43PM and I had to canceled because they just took my WHOLE lunch break. It’s like 30 ppl in the line. Have no idea what they are doing. The pharmacy is terrible and the people are rude. Really wish this wasn’t my local Publix

Three registers open with two of them for ten items or less. I had 15 items and had to wait for grandma with a full kart of 100 items at 4:50 on a Sunday. Staff and manager talking to the left.. I will think twice before coming here again and just stick with Kroger to scan and exit in my own. 12/2/25 Nothing has changed. I waited for six minutes in the seafood area with no help. No questions, no one trying to assist or sell. When I went to the register, I saw two lines opened there where long. Just left items and heading to a better location.

I love this Publix. They have very friendly staff. The produce is always fresh and they always have the products in stock that I am looking for. The prices are comparable with other grocery stores but product quality is better.

I love publix but i placed a mobile order for a sub and I guess they don’t take priority for mobile orders at this location😭 Even if the app gives u a time that it’ll be ready at like 2:30pm for example, expect to wait a lot longer than that😭😭 It sucks . They need either more ppl working or a better system .

Got a cake for my daughter (she chose it) and it was very delightful. They have varieties to choose from. Clean and professional in there. Thank you for the great experience. My daughter enjoyed the cake as well!!

My wife and I have been coming to this Publix for almost 4 years. Everyone in the staff is amazing but today our cashier and grocery bagger went above and beyond to make sure we left satisfied!!!! Nathalie…my wife couldn’t stop talking about how great you are. Thank you so much. We will continue doing business with you.

I just purchased a Publix sub and had horrible experience due to the cleanliness of the kitchen and food area. There is a fly in the enclosed bread container NOW & it’s probably still there. No had a sense of urgency to clean the container and did not offer me a fresh loaf of bread, instead she offered me an another one from the container. I told the manager, Amy, and she did not try to understand and rather just talk over me and kept explaining something about summer and winter. I asked for 50% due to inconvenience and my time being wasted by poor management and health standards but she gave me $2.00. Go to cleaner Publix that care for the health of their customers and staff. And treat everyone with respect.

I just want to take a moment to shout out Samer(?)! On Sunday, 1/4/2026, this young man was very professional and polite. What won me over is I had a bag of frozen okra that was damaged. I paid for the rest of the items, and then went back to get the okra, but of course, I ended up doing more shopping, lol! Anywho, I finally made it back to his register, when he asked if I replaced the okra! What?!? I've worked customer service before, but once the client moves on, so does my memory about them, lol! I meant to write this review sooner, but I forgot!! Samer(?), made my shopping experience a pleasure!!