Publix Super Market at South Hampton Village

I come here often, and this place is always clean and well maintained. No matter how busy it gets, the staff remains friendly, professional, and welcoming. I’ve even seen them handle disrespectful customers with patience and grace, which really says a lot about their character and customer service skills. Consistency like this keeps me coming back. Great environment, great staff, and an overall positive experience every time.

Latty at the deli was so thoughtful as I needed a sandwich for a work lunch the following day, she packed the veggies separately so they wouldn’t get soggy. She has a big smile on her face and was super friendly. One of the best customer service experiences in recent times!

This is a newly opened supermarket. It's very clean and tidy. The staff are also very polite and helpful. I like it very much.This oatmilk is very nice.IPublixoften brings me many surprising goods .

I shop at this publix often, customer service is usually good. Today I encountered a very rude cashier by the name of Jean. She didn't greet me like she should. So I say hello, no response...maybe she didn't hear me eventhough she was looking at me. So attempted for a second time to be polite by asking how she was doing. Jean response "I need to see your id." I dont think she is a good representation of the company, and should be removed from the front. Her customer service was unacceptable.

Today, I had to complete 3 orders from this location. There were only 2 lines open and the first line was a tad bit long so I decided to go through Dollie's (cashier) line. She wasnt very welcoming and made this odd face when I mentioned I had 3 separate orders. Dollies then proceeded to ask me if there was another line open or not and I advised there was, it was just a little long. Customer service is not the job for you if you're unable to have a poker face when you're irritated or if something doesn't go your way. If I have to come back to this location, I will avoid her line at all costs.

I shop at Publix in Tyrone all the time all of the employees are so so nice and extremely helpfully. Also the managers are really on the ball if ever there has been a problems they are more than happy to fix it thanks Publix team happy holidays!!!

I had a customer service experience that I expected to encounter some friction about but it went very smoothly. The staff are consistently warm and hospitable.

What I want to know is why I keep having to bag & carry out my own $200 worth of groceries while a bag guy chats with other customers that have little to no groceries? Happened last time & the time before & the time before that. Do they need to go back to the basics of servicing the customers? Shopping is ceasing to be a pleasure at this store.

Fresh food. Good service. Great ambiance. Love their BOGO STUFF. Good prices. Polite staff. Fair prices quick service

I want to give this place more stars, it's just that the prices are too high. And I know they are high everywhere, but why is it acceptable for grocery stores to keep making great profits at the expense of the little guy. For the most part the selection is good, but for instance, cilantro shouldn't be three dollars haha . That's just nuts! I am looking at other shopping options currently like farmers markets etc. to try and help curb the spending at the store. There's definitely a huge markup in some areas. That being said, Publix has fresher ingredients than some other stores. They also often have items that some other stores don't. The bakery is also really good at Publix and I definitely love their sandwiches in the deli. Those are a really good deal! I think Publix is a good option for many things, but definitely is on the high end of the price scale, and not always at a comparably higher quality.

I love to get Publix subs and love this location but i had to give it 4 stars because of this new dude . He's rude and every time i come in there he's taking forever.. giving me his opinion on my sandwich telling me I'm Making his job hard like what i just wanted ranch on my sandwich.. he forgets everything. Just weird but i love this location other wise

I was in Peachtree City shopping so I stopped here to get the deal on Scott tissue and pick up some Parsley which I couldn't find in other stores. Wound up doing some B1G1 free items. Always a pleasure. Love the circular loading zone off to the side of the store. This is one of the bigger stores so people are never on top of each other. Stress free shopping experience.

I always have a very pleasant experience at this location. The store is clean and the staff is friendly. However this last experience I was displeased. I am a first time mom. I ordered my baby a birthday cake for his first birthday. At the party all his family wanted to know where the smash cake was starting Publix and Walmart give them to u free when u order a cake. I didn't know. It's not advertised anywhere not did anyone mention it when I picked up the cake. The gentleman in the bakery told me he could not do anything to help me. When I spoke to the store manager he was very friendly and had the bakery staff fix me a cake. I was supposed to pick the cake Sunday at noon. Unforeseen circumstances came up so I went Monday at 11am. The cake was thrown away since I didn't come Sunday. Not even 24 hours later. She did offer to remake it, but I declined.

Pretty well managed with moderate lines even at rush hour. Checkout folks were nice. This store is on the smaller side. Always enjoy a quick PubSub which you can get with Boars Head meat. Biggest issue here is the parking lot which has poor flow and isn't the easiest to manuever. Convenient for getting on/off the highway on the way home though.

I had the worst experience at this Publix today around 4:15pm.I went in to purchase some Teriyaki sauce and was only able to find the marinade. I proceed to look for some help. I found a young man who was restocking the shelves. I asked the young man to help me find the Teriyaki sauce. He proceed to go help me and he was stopped by another customer who needed help as well. The young man then stopped and turn to me and said I will be right back let me help this customer. Not only was this act unacceptable!!!! I felt disrespected and discriminated against. This is the second act of discrimination at the location. I came back because the manager at that time was very apologetic and gave me and my family our items for free. The manager today wasn't very empathetic at all. It's like he heard me but didn't hear me. To top this off I went to the customer service desk to cash in one of my lottery tickets and the rep put my cash on the counter instead of saying ma'am here you go. This entire experience has put a bad taste in my mouth and I will never shop the Publix again.

I love my neighborhood Publix! Everyone has been so happy and helpful! I usually find everything I need at Public and I love the DC!!! The BOGO is also a very good reason for me to do a lot of my shopping at Public. Anytime, I have had a issue with a purchase, it's been handled with no questions asked. I love it!!! It's always clean as well.

The staff here are so friendly! I enjoy shopping the store. When I have questions they always help me solve my dilemmas. I go here over Kroger. I also enjoy their sushi selection for quick meals. The produce is fresh and the beer and wine options are great too. The plaza is nice so that helps too!

Exceptional customer service- thank you, Stephanie! I always prefer Publix over the competition and this location, in particular.

Such a breath of fresh air!! Customer service is top notch. This post wants me to say more but I can't think of anything else. Highly recommend, what more can I say??

Pubix is our go to when we are new to an area because it usually pretty consistent. This one is no exception, the deli was a bit busy and there was a line but everyone was so nice. It was obvious no one was slacking it was just a busy time and they were amazing. As always!!!

This by far the most well run and friendly Publix I know of. Just as a challenge try to walk through the store with out each and every employee you encounter not giving you a friendly hello and ask if they can help you. The check out lanes are just about never crowded and they will always open more if needed. Mike the manager can always be found on the floor working to keep store in tip top shape. The employee's are always friendly and pleasant. TM

Could we give them 10 stars? This store is absolutely the sweetest little Publix you will find. The produce section-excellent! Prepared foods -- very tasty and reasonable. Be prepared to wait in line at the deli on Sundays and Mondays for the roasted and fried chickens. It becomes very competitive with customers getting out of Sunday services or getting out of work in the evenings. I've even requested products I couldn't find, and the store makes arrangements to get the product inside the store. They offer great sales, and the employees there are always cheery and friendly. It's obviously a great place to work, which makes it a great place to shop. Also, I love that they leave flexibility to open additional registers if the lines become 3 people deep. This is responsiveness to customers' needs and respect for their time. My college child's only regret when she went to college was that she was leaving the region where Publix stores were located and she misses our neighborhood store greatly.

Publix in Tyrone GA, 1512 Highway 74 N Tyrone, GA 3029 near Peachtree city where I just moved... I bought Peruvian Lillies paid $4.95 and the were bent when I took them out of the wrapper. I paid $7 for a egg,bacon, and pea salad and it looked like someone had put it in the freezer and got it back out to sell it. I do not know if I will buy produce or deli items from this store again as I pass it everyday coming from my job.

I just left, hungry. I really wanted a sub and I selected my pick up time. I get to the store ten minutes past my pick up time and it takes forever just to get someone to acknowledge me. When I finally get her attention. She informed me that they didn't start on my sub yet and they don't have my type of bread. They had my phone number to call me. Very disappointed.

I had the best experience at this publix Sunday . I was walking by the seafood counter when I heard Sean talking to a regular customer about crab legs and how to prepare them . He spoke so delightfully about the crab legs and the lobster tails were on sale . I as only there to pick up broth for a soup I was making. I wanted crab legs and lobster tails after hearing Sean talk so favorably about them. I was a bit intimidated because I had only bought both a few times and wasn't quite sure how to prepare them. He must've noticed my reluctance because he softly guided through my purchase and suggested a few selections and provided me with the knowledge on how to prepare them and he selected a great wine to accompany my selection. There was a beautiful woman who was also ordering crab legs. I was stunned by her beauty. I gave him my card and asked that the next time he saw her to give her my number . He said " you've got 3 minutes to your crab legs are ready . " I walked up front and found her checking out. I told her how beautiful I thought she was and gave her my card. I hope she calls but Sean gave me the best customer service I've experienced in quite some time. I enjoyed my newly found dinner and soup for two days and i will continue to shop at that publix forever. Andre with infinitiofSouth Atlanta

Super friendly staff. As I was oogling their produce, their employees across the room asked me how I was doing. Their produce is fantastic. Though many people may not be purchasing habanero peppers or random ethnic vegetables, they still carrying them. Plus, their magazine section is huge. I definitely will miss Publix when I leave the Southeast.

I love shopping here! Grocery shopping is my most hated chore but shopping publix makes it much more tolerable. Their prices are a bit higher than krogers and walmart but the experience is worth it. Besides with a little couponing and shopping their weekly sales you won't notice a difference in your food bill!