Publix Super Market at Williamsburg Downs Shopping Center

My husband and I grabbed a foot sub and chicken noodle soup from here on 1/14/26. The young man ( it was 2 working at the time, the one who served us was the smaller frame one, however both young men were working hard to satisfy the customers) fixed our sub with tender, loving care. It was prepared just right without haste, he waited on us like a gentleman. This type of service will keep the customers coming. We were visiting from out of town and this visit here was a pleasant one. Please keep up the good work, we appreciate you.

I’m from NJ and was in Florida for over a week and we ended up coming here like 4 or 5 times 😂 Everyone was genuinely so nice and helpful every single time. The prices seemed competitive compared to what I’m used to back home. But the deli??? I was shook. The employee asked what thickness I wanted and actually gave it to me exactly like that. Back home even if you ask, they look annoyed and then slice it so thin it basically rips and turns into tiny pieces instead of actual slices 😅 Such a great experience overall. I wish we had this kind of service in NJ!

If you want to buy some powerball or megamillions you can head over to Publix. Because lotto in the US is cash only, there ia an ATM outside. The fee was almost $5. Staff was nice, helpful and friendly. They also have a decent selection of GF snacks.

Went to the deli and Ana made my sub and I gotta say she had the most contagious energy I’ve experienced. So nice and pleasant, god bless her soul. Thank you Ana! You made my day!

The store was clean and well stoked however, the cashier and the person who was supposed to help us to bag the groceries were the more rude and unprofessional I have ever seen in a publix store. I was there to buy some provisions for my family who is visiting form out of country, they are here for 5 days!! One of the items we choose didn't have barcode, the cashier couldn't tell the price, and the system in the phone of the other person didn't work. Athe the end she just put a random price for the same brand but bot the same item. I know you can do better Publix...

Well the service was great. The people are so helpful. We went to Walmart the next day. Terrible!!!! Even though the prices are higher the experience was a million times more pleasant!

This is one of the only stores around where we stay. Store is big and clean, prices are pretty high. We found an aldi not far on our last trip and will try that next time.

When south, Publix is our go to for groceries. Noticed the bag kids still offer to help take stuff to your car. Store logistics could be improved as the front of the store is not easy to navigate.

Best customer service for any publix in this area. Shelves are always well stocked, store is well organized. Their ready made area is always something to behold. If you are on the run or don't want to cook there is always hot food ready to go. Their deli always makes my subs filling. Even though the prices are high at publix, this store is still one of our favorites. It's well lit and super easy to navigate from aisle to aisle.

This Publix has a salad bar. A lot of Publix Deli's have removed this option and replaced it with a small olive bar. I love that I can try spoonfuls of several items. The salad bar is available from about 10 AM until 7 PM. The self service bar has a side where you can build a custom salad and the other side has premade deli salads like macaroni and Greek pasta as well as cole slaw. Publix occasionally swaps out the deli salads to add variety. This side also has fresh fruit like raspberries, blueberries and strawberries or blackberries. All the items are washed and ready to eat. They have small and large plastic clamshell boxes and your selections are weighed at checkout. The price per pound is 8.99 which adds up quickly so I pick a small salad bar amount and pair it with a hot deli selection, a container of soup or a sandwich.

Went to get some subs,everything was fresh and even picked out some beautiful was roses.

I grew up in Lakeland, Florida, the home of this grocery store. I've lived all over the US and when I retired, I moved to Fort Mill, SC to find there are Publix locations there and all around the Charlotte area. Whenever, I'm traveling, i try to stop into a Publix because they always have what I want and need. This is a great store in a great location with a very nice and professional staff.

Seems like a decent supermarket. Lot of workers available to ask where to find anything. Decent selections of different foodstuffs. No long lines at checkout on a Sunday afternoon. Picked because of proximity to where we are staying.

Great selection with a nice layout and clean. But my gosh, I thought food was supposed to be cheaper in Florida! Everything cost most then in my town in California. I know they have different liquor laws in Florida but it would be nice to be able to get everything in one place. Not their fault, just an observation. Staff are always nice though.

We had the opportunity to try their sandwiches great and delicious, and the girl who make it very helpful. Clean and organized. We tried sushi ugh not good

My neighborhood Publix. Come here all the time. Love it because they have a large selection of products, meats are almost always on sale, and although it's a little pricey compared to other stores it's not a huge difference. The inside is pretty old and worn out. The cashiers and workers are always super nice and helpful.

Not the first time here but my first review of this spot. Here for a week's rest at a resort down the road. The is is one of the nicer stores I've visited in a good while. This is just off the tourist path so it isn't quite tourist prices here like the one a few miles down I-Drive. Store seems well stocked and quite clean too, as are most Publix stores. This one seems to shine a little more tho and had a nicer more sleek and modern look to it. Fortunately there were a few good BOGO's that helped us shop for our stay without breaking the bank. Would we visit here again? Certainly so, as we have done many times previously during past mini vacays not too far from here. Wee!

Sunday 2 pm in the weeds aisle are backed up no management in sight deli moving in slow motion WHY do I come here when common cat is a Mike say and a well ran Publix

Quick run in and out, always pass the bakery Seen this mini lemon meringue pie and less then 24 hours and half gone. I'd say better then boxed Mrs Smiths. Which I hardly see in stores and it's taste has changed along with its price and large amounts of waste after 2 days. This pie I will admit the crust has a after taste I don't care for but I don't eat pie for its crust. It's a 80% meringue 16% filling 4% crust. Mm mm good. After 1 day only slight weeping, but it's maintained it's firmness and it taste "chefs kiss". The filling has a very nice yellow color, not too bright where you know they added too much food coloring. The lemon taste is not too strong and it all smells of how a lemon pie should. To my surprise a very sweet one. I passed by for that sliced lemon cake. Publix "this location" thank you for the quality.

Awesome Publix. They have no self checkout but they hire enough cashiers. And then stockers go out of their way to help you find an item. Easy to park too.

We're visiting from New Jersey and we have a large group (13 people). We wanted to order Publix sandwiches online as their reputation is very strong and unfortunately we were unable to do so in a timely manner through the app so we visited this location nearest to our hotel where both our deli associate "Arc-Hendy" and the deli manager "Brad" were very accommodating and extremely patient, polite and professional as we ordered 13 different customized sandwiches. We truly appreciate the service we experienced at this location and our deli associate "Arc-Hendy" for being so patient with us. We would recommend this location for anyone looking for quality food, service and hospitality. Thank you so much for making our vacation that much more pleasant Publix!!!

what I think about Publix I think Publix has the best fried chicken in town is crispy tender and juicy at the same time it got all different kinds of flavors to choose from so I choose to get the mix why I took that first bite it's like heaven on earth it's crispy tender I can't even imagine I had to get some because y'all have the best food in the market so for that I had to give y'all five stars

To the deli today (12/19 3:15pm) you were incredible! Especially Dneshia! Absolute game changer having her there. She was doing so much at once and PROFICIENTLY! It was truly a customer service clinic. Thank you!

Normally i wouldn't write a review on a supermarket but this store was great. Shopped there 3 times across 5 days and always encountered new and phenomenal employees...it was like a step back in time...Prices, Stock..putting all that aside. The people that work here were all fabulous

Terrible deli service, due to one person who called herself "Sunshine" aka Stupida. Some coworkers laughed with her, while one lady assisted me with professionalism. It's too bad such a reputable company has someone like that representing a Publix. Otherwise, a well organized and clean location.

Easy in and out. Their cherry tomatoes all looked old and wrinkly, not for me. Gabrien waited on me at register 10. Easy to navigate and find everything we were looking for, except no Stash Chai Green tea, that's our favorite.

This location is nice, not too busy for a Friday but it's in a plaza so parking sucks. They seem to have a good amount in stock, I only came here for instacart shopping though. The sub station is a bit of a wait so I'd recommended you order ahead online. The lines don't seem long so the cashiers are fast :)

Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities that Publix opens a location in are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location and I give it five stars.

Anyone who knows Publix automatically thinks of the Pub Sub. Well, I go mainly for their 20 piece Hot & Spicy headed chicken wings. I always call ahead on the way home and without fail, my order is always ready. The deli associates are very personable and remember me each time now. It's a great feeling to know that they actually take pride in not only greeting their customers, but remembering us as well.

Well organized Publix location with friendly staff! All the items are very well organized. The fruits, sushi, meats, look very well organized and fresh cut to date. Great job to management to this location. ^.^

The best bakery of any Supermarket. The fried chicken is better than KFC. Always courteous and friendly. Best produce in town.

Just a small uodate, for a store who's motto for baggers is "two hands on the cart and which way to your car", this store falls sadly behind again. There is only one bagger at this store who will ever ask if you'd like help to your car. I even mentioned it to a manager a couple months ago and nothing changed. I don't care if I don't have a lot of groceries, but if my cart is full, it's nice to have the help. Instead, I get the bagger pushing the cart towards me and walking away. Usually we'll stocked, produce is good quality as are the meats. I love the app, if I can't find something, I can go to the app to find out what aisle it's in.

This is a great location for Publix. Remember, facemasks are required and each aisle has a single direction. The store is very well-stocked, very clean, and nice associates.

We needed to stock up our refrigerator at the timeshare nearby so we stopped in after our supper at the store we passed by earlier in the day. It has a much bigger selection of ethnic foods - more so than the local Publix I have in my home town. The store is clean and bright, wide aisles and a pharmacy located at one side of the store. I did notice however some major differences - not a lot of merchandise stockers to ask where products are located and a much smaller selection in the bakery and deli departments. There were almost no specialty breads on display at 7:15 pm - the clerk said they didn't have any. No grab n go sandwiches that I could find anywhere. Definitely set up differently than what I ever encountered before. Prices are on the high side, so I tend not to buy anything unless it's on sale. Cashier definitely was not friendly, and I noticed I was overcharged on four items that should have been on sale. Since I have a neck brace on, the bagger never asked if I needed help with the groceries to my car, and I had three extremely heavy bags. Customer service is lacking in this store. Maybe corporate should send in a mystery shopper to try to correct this.

I had such a great experience today! I was craving kiwi and wanted to eat some on the go! I asked a fruit department worker if he would cut me up some kiwi and he did! I was so happy and enjoyed my kiwi on my way to my next destination!

Great Florida supermarket chain. It's been 20 years since I was in Florida last and I remember the Publix supermarkets back then and liked them than some of my chains in NY. Fast forward 20 years and back here again still liking this chain. This location is no exception. I hear that this was renovated more recently, but still a nice looking, neat, well stocked supermarket along with some friendly employees. Some of my NY chains need to take note here. I was staying at a local hotel and just came here for a few essentials and not a full shopping trip. I found everything that I was looking for, but would've loved to grab a cart here and fill my pantry/fridge. Everything was organized well and clean. It looked like a supermarket you'd see in a movie - all clean and shelves fully stocked. Still jealous that we don't get Publix in NY - but then again, it wouldn't look like this one before long. Large enough store with plenty of options that I saw, though I wasn't in every aisle at the same time. Parking lot is sizable. This location shares the land with several other businesses as well. A great Florida supermarket chain and this location is no exception. If I lived in the area, this would be my supermarket. But since I don't live in the area, whenever I stay in the area I'd stop by if I need something.

I live in CA, but when we come to FL, I live for the Publix markets. I feel like in the week we are there we visit it daily. Clean, bright and really a great store all around. The selection is off the chain and they have so much to offer. Prices are pretty great, and you don't need a phone number to get the savings which is something I love. Went in for Valentine's day and they had an awesome spread of flowers, treats and great eats. Great deli departments, fresh juice selection and beer selection. My favorite market that I wish we had near by me in CA!

Amazing deals (Bogo) and everyone that works there for most part is always willing to help! Deli Food is a must!

I came here at about 8:30 PM with my kids, an Uber dropped us off, Was safe, they had good food and said there was plenty of people shopping here. Overall definitely a place I would go to again. I'm not from here and I've only been to a couple Publix but it seemed good.

Visiting Orlando, and this is my first visit to Publix Super Market...To start off, We arrived late at night, so went to a big name store near our hotel for water, etc. for the hotel...it was a terrible experience... not like the back in Texas.... So this morning, I found Publix on Yelp...it was AMAZING! I walked in, and it had the feel of a grocery store that had never been open before that moment: incredibly and sparkly clean, shelves stocked perfectly, nice friendly faces working. It was like I was there first customer, EVER! When I checked out, the cashier noticed a drink bottle was leaking and got me a new one. The bagger asked if I needed help to my car ( felt like Texas hospitality!), I said no, as I had only a couple bags. After I put the bags in my car, and started to take the buggy back inside the store, the same bagger came out to meet me in the parking area to retrieve the buggy from me! An incredibly satisfying experience that started off my first day on vacation great! Highly recommend!

Well, well, well .... the makeover is complete! The sad old Publix is now new and modern ... and yes, its now OPEN!! (It opened 4/14/18). Its nice! The bakery, deli and produce area are now on the right side of the store (modeled after many other Publix stores in the area.) These areas are nice and open too. The aisles feel a little narrow but its not a big store so they made great use of the space they have. It also looks like they have a lot more offerings (ready-to-go meals, more deli meats ... more products in general) than the older version. So yay!!! Way to go, Publix!!!

Today is the Grand Opening (April 14th) of this newly renovated Publix in The Williamsburg Downs Mall. This establishment has the newest supermarket technology, amazing staff and BOGO specials! After months of waiting for them to complete the new store construction, it was well worth the waiting to have the newest premiere grocery store in the the area. Keeping true to Publix's slogan ~ "Where Shopping is a Pleasure!" Cheers

Great grocery store! Very easy to find the items on our shopping list. Will definitely be shopping here again when we visit Orlando.

Just discovered this chain after traveling in Florida for many years and let me tell you Walmart never again Great staff and quick service for your groceries

I was shocked at how expensive groceries are in the USA. We are from Toronto and our bill was double what I would pay in Toronto with the exchange and we really didn't buy that much. Produce: The produce section is really nice with lots of fresh fruit and vegetables. The aisles were like what you would see in most grocery stores. Gluten and Dairy Free Items? - They did not have any vegan protein powder that was stevia free. I was pretty disappointed by this as I needed it for my morning smoothies. - Out of all the drinks in the store, I found one brand that had no dairy, gluten or artificial sweeteners. It was called Koia and they have many flavours. It's quite delicious and it's loaded with 18 g of protein and lots of fiber. Employees: The employees were fantastic and go above and beyond to help guests. On our first visit I asked where I could find protein powder and the employee walked me to the aisle. On our second visit, l asked an employee to grab a bottle of Koia from the top shelf and he said there was only one flavour left. He volunteered to check their inventory and went and grabbed me tons of flavours from the stock room. The customer service is outstanding! All of the employees go above and beyond to help their customers.

Typical publix products . Clean and organized. Just an all over BAD vibe with staff. I have been 2 times in the past couple of times and its consistent in all departments except bakery ( didnt visit deli or seafood). It was so bad the other day that I made a comment to cashier. Shouldve told manager. One lady in bakery spoke as she left the area and asked if we needed help but this was after being ignored by others . No music playing . Add some nice music and put everyone in customer service classes! 1 for customer service. 4 for cleanliness . 1.25 for prices ( go to aldis)

Nice redesigned reopened Publix Store 04/14/2018. Always a pleasure to shop at Publix.

This Publix location has been around forever, and I can still count on amazing, genuine and cheerful service. Trying to find helium balloons 2 days after Valentine's Day is 99% impossible to do. Lucky for me, I went to this Publix location and thankfully, the store had the perfect helium balloons I had hoped to find! Not only was I thrilled to find the balloons, I was treated with that famous customer service only Publix provides. It's true! 'Publix, where shopping is a pleasure.' ThanksPublix for making what seemed impossible, actually turn out possible and PERFECT!

Heres a tip: your cashiers and baggers are there to work. Not to flirt with the customers. On 10/26/20 around 5:00pm i was there with my fiancé and his little brother. And your bagger who is a Petite, 5'1" or 5'2", brown hair, blueish greenish eye slut tried to get my fiancé number while she was on the clock. This is for specifically that bagger: If youre at work youre there to work. Youre not there to be a little slut cause you think my fiancé is hot. I know hes hot bitch why do you think hes with me and not you? Oh thats right its cause youre a little fucking whore who tries and fails to flirt with men while youre working. Do your fucking job nasty ass slut.

4 stars for another nice, new Publix! This store just had its re-grand opening the other day and I've been excited to visit because of how close it is to my house. The interior looks clean and fresh with new equipment, paint, etc. It must be really exciting for a new employee to work there right now. I went to the deli there and the food was excellent, as always. Publix generally has great guest service and I just didn't come in contact really with anyone for that "icing on the cake" Publix interaction. But that's okay! 4 stars- but quite moldable as I will surly be back here!

Publix is a necessary evil, don't you think? Their prices are too high. Their inventory is often old (I got a year old Lean Cuisine once!), and you don't always get smiles or more cashiers, even though they raised the prices and advertised exactly that. When I lived in the area, I barely went to Publix and with the Target grocery in Oviedo, as the supply increased there, I shopped less at Publix. Last night, I was feeling sick, and I went to their pharmacy area for an over the counter drug. This store is worse than practically every other Publix store I've ever visited, so much that even Walmart Neighborhood Markets is better. I found a group of 2 or 3 products in the related category--actually 2 or 3 items. If anyone had taken anything, the product would have been empty, and several others were. In any case, I ended up driving to Walmart at John Young and Sand Lake, though there might be a closer store. Glad I don't have to shop at Publix any more.

I ordered 4 pounds of Corn Nuggets and no one judged me. They are delicious. If you have not tried them please do, not only are they tasty but a great bargain for a hot snack. Much better than French fries. All the items from the fresh food and deli look amazing and can't wait to try it all. Staff is always pleasant and helpful.

Clean and organized store. Staff always asks if we need help with anything. We have been shopping here for years and never disappointed. Fresh meat, fresh produce and almost everything you could need for food & house. I would rather pay a little more to have a better staff & cleaner store like Publix BUT if you wait for BOGO deals you even end up paying less than the competitors.

I am extremely unhappy lately with this store. Yesterday at 11:00 I waited over 10 minutes to be waited on in the deli. Only one person out front and she was making subs. The workers in the back did not acknowledge me and did not seem to care I was waiting. I had to go to the desk to have them call the deli manager who was too busy doing inventory in the premade sandwich/salad area. I believe his name was Justin or Jason. I finally had to get the store manager for assistance. The cashiers are always nice and friendly but I will go to the Lake Cay store from now on. It is about a mile further but has far superior service than the Williamsburg store. I hope corporate takes a closer look at the management of this store they need some retraining.

I went into your market for the first time I'm amazed how clean, organization and friendly cashiers. I live in Northern California-San Francisco. I would shop at your stores if they're on the west coast. Thanks for a great first visit. Keep up the good work.

I come here probably 2-3 times a week and lately, I've been noticing more problems. A few weeks ago I had a really bad experience with a lady named Suzanne. She wasn't pleasant to talk to at all and I didn't really like how it seemed like she had an attitude. I ended up consuming expired cheese from this Publix about 2 weeks ago. Today I was just about to get fish from the fish department and noticed Steven (who was getting the fish) lick his finger to grab a plastic then take off his glove, lick his other finger and grab a glove. I complained to customer service and the guy who I complained to was initially on his cell phone. At least he apologized and said he'd notify management, but I don't feel like he did. Hence my review. My biggest issue is most definitely the fact that someone messing with fresh foods doesn't understand the concept of transferring bacteria. The number one form of cross contamination is our hands. If he did that to mine, he's been doing it all day and the germs from the plastic are now on the seafood. I'm just not pleased with this Publix at all.

Despite what my Sister-In-Law says every time I see her stupid, dumb face, I'm not usually one to say rude things. But, holy hell this location should just shut its' doors. My main squeeze and I decided to stop by today to grab sixteen things and of those sweet sixteen, this store was out of stock of NINE of them. The woman behind the Customer Service counter who was in charge of Rain Checks was like a Dialect class led by Marlee Matlin: Less than helpful. One upbeat stockboy however was like a golden strand of hay in the inverted-needle stack of bumbling, clueless employees, happily helping check back-stock (to no avail) on all the products I wasn't able to find myself. While he wasn't able to help me in terms of getting me the sh*t I actually came there for, he at least upheld the expectation of quality customer service I've come to have over the years for Publix and its' employees. Long story short, avoid this store if you can help it and go to the one near Rosen College on Universal Blvd. instead!