Pueblo Bonito Pacifica Golf & Spa Resort

Pueblo Bonito Pacifica is a beautiful resort. My wife and I spent 5 amazing days there and are definitely planning to return. Ana from "Siempre" made a great first impression of the service there. We were lucky to have her as our first waitress on our first meal there and she was great! The grounds are absolutely beautiful and very well kept. The service at the restaurants was amazing the only are were the service was a little lacking was in the pool area but, not horrible or anything. Oscar at the Peninsula bar made the best drinks in the whole resort! Jesus the life guard was also a pleasure to have a conversation with and had same good stories.

There may be higher end or more exclusive resorts in the area, but the employees at this hotel make this a resort we will return to again and again.||From the moment you walk in to the resort the front desk staff is welcoming and friendly.||Breakfast began with Itzell’s smiling face and the super team of servers Florinda and Ana. ||Service at the pool was Zai , who no matter how busy he was, always checked in on us.||On a day when Florinda was on her lunch break, Gabriel and his super smile took great care of us.||Go visit Ofelia at the sports bar. She is a long time employee of the resort.||Our favorite restaurant was Peninsula. Our host, Luis who checked us in and our server, Alfonso made dining a special experience. The toasted s’more old fashioned is memorable.||If you have a chance to do the tequila tasting with Armando, don’t miss it. He is a wealth of knowledge and made me want to learn more about the history and culture of tequila and mezcal. ||Of course, the restaurant/hospitality amazing staff is a reflection of their manager, Ciro. We were fortunate to meet and interact with him daily.||We can’t wait to return.

This Pueblo Bonito property, Pacifica, is absolutely wonderful. I went with a girlfriend and we visited a few of the other resorts. The other resorts, we saw Sunset and Rose, are nice and fun but much more of a party vibe. If you want a relaxing trip, with plenty of pool chairs and space to swim, and lovely staff, this is your place! You can get access to the other resorts as well if you want a more busy day, but return to your calm resort. Great for couples. The Siempre Sunday breakfast is amazing and Pescados has great sushi. The rooms are beautiful and the beds are very comfy. ||Ana is a great server. Omar is a great bartender. Erick was attentive at the pool. Israel was our awesome butler. ||One of the few cons is that it is harder to get a shuttle from this resort to the others. You can do it but it takes a little planning and sometimes you’re waiting for a bit.

We had at great time a Pueblo Bonito Pacífica. This was our first time there! The staff were phenomenal. The hotel is very pretty, pools are large and perfect for couples to chill and relax! The gym has beautiful views and enough equipment. The public area attendants work really hard to keep the place immaculate. It was so nice to walk around the hotel, took so many pictures beautiful of the cactus and outdoors areas. We ate at Siempre for breakfast and Lunch, food was really good and fresh every morning!Yoana, Florinda, Ana, Javier, Luis, Itzell and Karina were always super friendly and professional! And our Bartenders Oscar and Omar made the most delicious drinks and shots at Peninsula Bar, we visited them every morning to get the party started! I think they serve the best drinks in the whole hotel! Also, Zai and Alfonso at Aire bar were friendly and gave us really good recommendations of the menu. For dinner we ate at Pescados! The Sushi was so delicious! Ismael gave us fantastic recommendations as well since my husband doesn’t eat seafood food. we attended the 4th of July event that was on the beach with cool fireworks! We had a great time with Manuel our activities host! Lastly, thank you to Alexa guest manager for listened to our concerns after checked in. We are looking forward to coming back to Cabo and Pueblo Bonito Pacifica!

Pueblo Bonito Pacifica is gorgeous. My wife and I spent a week late March at the resort and had a perfect time. While food and alcohol was about on par with what you’d expect from an all inclusive (except the restaurants, they were ALL incredible) the service is what did it for us. Around the clock room service, bars and food at every turn, and a hundred friendly faces. It’s a very small spot but not so small that it doesn’t feel nice. Neither of us are big for the party, so this quiet luxury was perfect. Will be coming back and visiting more resorts of theirs in the future. Be sure to whale watch from your (beautiful view) room!

Overall we love this hotel I have been here twice. However, the communication is missing because it was not efficient or timely. We were told one thing and upon arrival was met with another. So some confusion there, but the property is gorgeous and food is great! The service is hit or miss depending on who you are mainly from some bartenders which is unfortunate. This is what I’ve noticed and watch and listened to others complain. The servers were accommodating. The rooms can use some updating or better cleaning. I noticed the floors and dust all around. From the naked eye it looks great but as you look closer it was not cleaned. Some of my sheets had stains on them. One thing I will say, when the housekeeper messed up something we were met with champagne bottle and a card and a visit from the manager apologizing. We appreciate that.

The property is so beautiful and relaxing. It is easy to get around once you figure out the buildings. The rooms are decently sized and the water pressure and temperature is perfect. The pool food and restaurants are great, and the service was EXCELLENT! a few people I would like to call out are Gabriel, Itzell, Ismael, Luis, & Rafael. All the staff members go above and beyond to make sure your stay is as relaxing as possible. I will 100% be coming back with my family! Thank you all for such a wonderful stay!

Rooms: Our room was nicely sized and large enough for my wife and I to spread out. The shower water was really hot and had great pressure. The cleaning staff was super helpful and came in to clean everyday. Service: The staff were super helpful with our requests and helping us with anything we needed. The staff at every restaurant and the pool bar never ceased to help us or provide recommendations. Location: Definitely a more quiet resort that is not right next to downtown. The activities manager was "sick" or something so there was not much going on in terms of hotel hosted events, but we made our own fun. 10/10 would recommend!

I stayed for three nights, four days. Pros: -The lobby has such a relaxing lavender aroma. As a matter of fact, the lobbies at the sister properties also have this luxurious scent. As soon as I walked in, I knew it would be a relaxing vacation. -When you check in, the staff then affixes a bracelet with an access badge to your wrist. This is the key to your room and how to "pay" at restaurants. It was wonderful not having to carry around a wallet or purse because our key and ID was on our wrist the whole time. -All you can eat, all you can drink. This includes room service, the refrigerator bar in the room, and service at the pool area. Yes, you do have to call and make a reservation for the restaurants but this wasn't a big deal to us because there was plenty of availability. Some people complained that it wasn't truly all inclusive because there was an option for tip. This didn't bother me. I tipped when I wanted to and didn't if I didn't want to. The staff did not linger around waiting for a tip (apart from one time when I ordered room service). -Bottled water everywhere. I loved that I didn't have to worry about getting sick and knew the water was nice and clean. -There were two pools. Both were the same depth throughout the length of the pool, about four and a half feet. As someone who doesn't know how to swim, I truly appreciated this because I was able to utilise the full length of the pool. One of the pools had a swim up bar which was excellent! -The fitness center has a GORGEOUS view. I'm not someone that stays super consistent with my routine when I'm vacation so if you are one of those people, you might be disappointed with the lack of machines. They do have the basics so that was enough for me. -Airstream bar. This is where they made specialty cocktails (still included). Man I loved this bar!! It was so cute and the drinks were excellent. -The spa was okay. It could use a few more amenities. The spa included a steam room with eucalyptus aroma therapy, a jacuzzi, and a cold plunge. My neck, back, and foot massage was wonderful!! My masseuse was Carmen and she checked in periodically to make sure the pressure was good. The spa is an additional cost. -You have access to all sister properties. There is a shuttle that will take you from Pacifica to Sunset that runs pretty regularly. You have to make a reservation for the shuttle from Pacifica to Rosé and that shuttle runs once an hour. The all inclusive aspect extends to the sister properties as well and all you need is your bracelet. There was a small strip of ocean at Rosé that we were allowed to get into so that was nice. -The food was FANTASTIC! One morning, there was a taco station at Siempre which I fell in love with! The breakfast was different every morning so you didn't really know what to expect. I think the omelette station is there daily. It was pretty standard. The sushi at Pescados was also amazing!! Some of the best I've ever had. They let you know when something is extra before putting in the order which I appreciated. We opted to splurge for the lobster roll and it was definitely worth it! We did not have the opportunity to make it to Peninsula so I can't comment on that. Cons: -You can't swim on the beach. If you get too close to the water, there is a man that yells at you and starts blowing his whistle. I understand that it is for safety, I just wish it were known ahead of time. -Before the trip, I kept reading that there was a butler service included. I packed light hoping there would be a laundry service. The butler service was never mentioned to us at check in and when I called to inquire, we didn't get much information. -Quivira Steakhouse. I SO wanted to love this place because we are steakhouse enthusiasts. The service and drinks were phenomenal but the steak in and of itself was a disappointment. I ordered the 12oz ribeye cooked medium. When the steak came out, it was still pretty hot so I knew they did not give it a chance to rest. When I cut into it, it was completely raw. I put the pieces back together and waited 10 mins to check again. It was still completely raw in the middle. I asked them to put it back on the grill for a few minutes but it still came back raw. I was extremely disappointed because we were looking forward to this restaurant and had to pay extra to even go here. -BUGS. This was the biggest con for me. There were flies and bugs roaming around constantly and swarmed you if you had food. I understand we are outdoors and that is a part of nature, but it was an army of flies every time I tried to eat anything. They should include some sort of repellant (other than the little fans on the table that didn't do much) to help repel these bugs. Pro tip: Remember to ask the bartenders to swap out the alcohol in cocktails to something nicer than the house/base liquor since it is included and will help you avoid hangovers!

Property is amazing Beautiful views Nice restaurants with great food Everyone is very nice and accommodating Venue is clean and well decorated Pools are nice and clean and have bars Definitely come back here again

First day - paid extra for butler etc - and it's a total scam. Maybe they hate Americans now but we didn't fucking vote for Trump and it's really actually scary in a way how this place is treating us. Gluten gives me debilitating migraines and like 855 people asked me about my sensitivity to it tonight and then halfway through eating my main course come over and say what I'm eating has gluten in it. On top of that we can't get ice and they're giving us such attitude about simple things. It's really upsetting

Visited Pacifica to celebrate a birthday and I had a great experience. Every room offers a beach view. Rooms are spacious and cleaned thoroughly. Rooms are stocked with beer, water and sodas. They also have an expresso machine. Check-in was a breeze, all staff is super friendly and helpful. I would recommend or suggest to offer guests a map of their hotel/amenities or offer a short guided tour. The hotel itself is not as big as the sister resorts but a quick guide would be helpful. They also have an app that allows to order room service and book a massage etc. They have a small gym located on the 2nd floor of the Peninsula Restaurant. They also have a Starbucks downstairs inside their convenience store. You will find cute souvenirs and other necessities like sunblock etc. We booked dinner reservations at Pescados and Peninsula restaurants. Both offered amazing dinner options but Pescados was my favorite. The sushi was amazing! Great service as well. The Peninsula bar offers amazing views. A fun spot that offers music and drinks for some nightlife. This hotel is about 15-20 min drive to the Marina. You can request a hotel shuttle to other sister resorts. You can actually drink and eat at their other locations with that wonderful little bracelet you receive at check-in. :) you'll love that bracelet. You use it to get into your room, charge anything back to your room. Access to everything, pretty much. The drinks were a little weak- but I sort of expected that being an all- inclusive resort. The food was great though. Overall, this hotel was great. I want to say, I would return but I think I'll be open to trying other Cabo resorts. By

While it's "all-inclusive", there are up-charges all over the place, such as: --They ask for tips after all meals and drinks -- A lot of food and drinks cost extra (I wanted a glass of pinot for dinner and they said that's not included) --They have pickleball courts, but it costs $15 US per couple to use them  It was annoying how we felt we were getting nickle-and-dimed all over the place and it REALLY undermined the idea of an all-inclusive where you don't need to think about anything.  Also, there was virtually no programming or entertainment. Other than some group pool games, there were no shows or any of the advertised "live entertainment." That aside, the property was beautiful, the staff was great, and the food was better than expected.

Wowowowow! This place was so beautiful and stunning. The service was great and maybe that's because we got an upgraded at the towers. Our butler, Luis was responsive and hospitable. We had access to check out the sister resorts nearby and was provided a shuttle. The only thing I didn't love was the tipping culture. I felt like I had to tip for every little thing because they would kind of wait. Overall, great visit and I wish I stayed longer!

Oh gosh. What to say. Well, in hindsight I should have paid the extra money to stay at Grand Velas which is all inclusive and literally means ALL inclusive. At PB, you pay an up charge for nicer restaurants, nicer meals and top shelf alcohol. So, in my book, that's not all inclusive. The food is average. I got food poisoning on night 2 that was so severe I was out of commission for 24 hours, I will say our "butler" really stepped up at that point. They found anti-nausea medicine for me which kept me from a Mexico hospital run!! The pools are ok and the drinks are more twenties Spring Break than 40s on vacation. If that makes sense. We won't be going back. In all fairness, we met a lovely couple that goes back annually (even though they also got food poisoning at the same restaurant the year before). Really disappointed about this one.

@pueblobonito Pacifica is a beautiful beautiful place to stay and worth the trip. The whole experience is exactly what you want from an all inclusive resort. From the rooms to the food they have taken time to make this a place that people will come back to over and over. Christmas Dinner at @pueblobonito Quivira Steakhouse. The environment is beautiful and right on the beach all outside. The steaks are huge and mine was well cooked (needed salt - but that is a me thing ). To eat here is an up charge to the all inclusive package and there is a set number of items you can order, which is different then other restaurants at the resort. If you really need a steak do it, if not you will not be missing anything. We just stayed @pueblobonito Pacifica and ate our weight in sushi! The fish was really fresh and they had a variety of rolls, hamachi, and raw preparations to pick from. We ate at both Partidos (at the Pacifica resort - small and adults only) and Tazuna (at the Sunset Beach resort - huge and lots of families). Some of the options were the same, but the quality was the same!

Solid four star....many awesome experiences, good food and mostly great service. Butler service was outstanding! I would say the downside was more of an annoyance.... An all inclusive includes tips....so stop with the pointing out at every meal where I can tip. Mostly it was an acceptable hint, but new years dinner was a blatant ask. Pool is a little outdated, but workout area is upscale equipment. Love the view of the ocean on the treadmill's. Another frustration was transportation.... You can not be spontaneous to go downtown last minute as the shuttle is fully booked in advance... a costly taxi is the only other option. We will likely be back as we love the no children

Courtyard We stayed four days and three nights we were with a group so I don't know anything about the pricing. The room was nothing special. My pillows were lumpy and flat. The bathroom vanity area was so small that I had to keep my toiletries on the floor underneath it. We could not get the air conditioning unit to cool the room any lower than 22.5. The food was very good. We never had anything that was not delicious, but there was not enough restaurants to accommodate how many people were staying here and it was during off-season so it was not very busy. It was mainly the buffet that was available. For the most part, the staff was extremely friendly. There was one incident that I witnessed between a bartender and another customer where the bartender was extremely rude. I had been sitting at the bar so I had seen the customer walk up and he was very nice the whole entire time he was interacting with a bartender, but for some reason, the bartender was extremely rude to him through their whole conversation. anything the customer asked, for he was told no down to what he could order and requesting assistance, carrying the stuff to where he was sitting. It's an all-inclusive resort, but they have to scan you for absolutely everything that you get. If you get a soda at a bar, they are scanning you twice. It took a lot of time it accomplish to check out of a restaurant because of their way of keeping track of what each customer is getting. I would not recommend this resort to anyone who smokes, we were not told ahead of time about their very restrictive smoking policy. They have three areas that you're allowed to smoke in none of them have any shade or seating. It was extremely hot this week and so if you smoke, you have to stand in the middle of a public area with the sun beating down on you next to an ashtray. if you get too far away from the ashtray to attempt to stand in the shade employees are very rudely telling you you cannot smoke there.

The food and the ground of Pueblo Pacifica are amazing!!! It's so pretty so sleek and minimalistic. I don't think it's worth paying for an up charges. My favorite was pescados because the fish was so fresh and just seasoned so well! I wish I could have had dinner there more than once. The rooms and service are also solid! The only reason this resort doesn't get 5 stars is because it is kinda boring. You can't go into the beach because the waves are crazy. There is no entertainment besides the occasional bingo or volleyball game. And while top shelf liquor is available, the drinks weren't very good and I think it was the mixes they use. However if you're looking for a safe clean and good food this is it!

All inclusive... think again! Labor Day 2023 - Crazy Asians Vacation gone wrong edition! First day... Party of 8 stayed at the Pacífica Towers, booked the adult all inclusive VIP category rooms Regular front desk check in - no welcome drink, not even water!! Ok, that's unusual, but let that one slide.. So that's not where we check in, had to wait for our "butler" to come and then were taken to the "VIP lounge", where we we were told to "just help yourself to anything, over the sorry looking alcohol bar they have there as well" mind you, no bar tender here so my friend was just mixing our own drinks, had to ask for cup of ice and lime multiple times! This VIP lounge is where the butler settles your room reservations, and tells you about the property, dinner reservations.. blah blah. Ok, then at night we go to the sister property for dinner - and there was an extra charge of "$35/person + tip" La Frida - food was salty as heck! On the 2nd day.... Here comes the BEST story ever.. ever get your "watered down alcohol" consumption cut off from an all inclusive resort?? Joking.. NOT! True story - Manager Zain came down from the VIP lounge where we had lunch and was just hanging out and of course.. drinking here n there and helping ourselves to the sorry of a bar they have in there.. the whatever little left of the don Julio anejo bottle they had that we finished, and then we asked for another bottle - ok, they brought out another bottle, after the first shot of the newly opened bottle, we were told to "ask the waiter" and he will pour for us from here on now.. (huh, what happened to self serve) oh why.. cuz the bottle they just opened / they started to watered it down - lol! LAME! Ok after that we said - let's all head down to the pool. Hanging out at the pool - what do you do??? Drink, snack, have fun! We were playing volleyball and next thing you know - when we asked for drinks.. Manager Zain was there at the pool bar - monitoring us AND told us - we were cut off from alcohol because we were drinking too fast! And we were all like "huh, are we causing a nuisance to anyone, are we falling anywhere, WE R not drunk and who can get drunk of your watered down acohol!" Lol None of the bar tender at the pool bar EVER complained about us! They loved us, we were tipping them left and right! What's the problem? We are all grown adult 50 yr old+ - doctors, dentists and professionals - were told like little kids, umm, NO more alcohol, y'all cut off - been drinking too fast!" How embarrassing is that? In front of all the people we were having fun and drinking with at the pool bar! All inclusive, and gets cut off from drinking WOW, there's definitely always the FIRST for everything - cRaZY!! 3rd day.. Boring, bummed out and was just so OVER this place! Anyway long story short - HELL NO, will NOT recommend this place to anyone! NO STAR review!

Worst resort you can stay in Mexico. Don't waste your money. Find another resort to stay. We have been all around the world and have never been so disappointed on our stay. From the "alcohol" to the food, everything is a disappointment. On our second day at the resort, we were getting our drinks at the poolside bar and was told by the "manager Zain" that my friends and I were "cut off" from alcohol. None of us were even getting our second drinks yet. He stated tequila was a drug and "you should not abuse it." What kind of "all inclusive" resort stops you from getting your drinks?!?" Stay away!!!!

Don't even bother! We are members of this timeshare family and were in the nieghborhood. We wanted to view the property before our stay next year but weren't allow past the gate guard. This resort doesn't allow guest passes into resort for it's own members to view the property! Outrages...we're 2,000 miles from home and want to walk the grounds of our timeshare but you have to have to have a reservation before you're allowed in. Terrible hospitality! Forget EVER staying here. They make you feel like second class citizens instead of paying members. Done with this resort...be warned!!

My boyfriend and I recently returned from a 5 night stay at the Pueblo Bonito Pacifica. It was our first time in Cabo and our fourth time in Mexico (one visit to Cancun and two to Puerto Vallarta). We chose this resort as we were looking for a quiet, lowkey, luxury experience. I would say that visually, you do get what you are paying for - it was definitely an aesthetically pleasing resort and gave off a luxurious vibe. Overall, we had a relaxing time, but there were a number of things that made me feel that this resort falls quite short of a five star experience. ROOM: 1/5 The views are nice, but our housekeeper only serviced our room one night out of our five night stay. We constantly had to track people down to get more towels, and clean up after ourselves - it was super frustrating. The outlets on one side of the bed did not work, so I had to charge my phone across the room. Super inconvenient as I kept forgetting it doesn't work and had to wake up to an empty battery. The lock on the sliding door on the balcony was broken - HUGE safety concern. Additionally, the sink was very strange, it was a bowl on top of the counter and there was no way to wash your hands without getting water everywhere - super dangerous as there was nowhere else to dry my hair. The streaming service did NOT work, we called multiple times about this issue - a common experience I had throughout our time here is that they say they'll fix something and never follow up. We had to have them come up to the room to look at the tv, they said they'd fix it, never did. We could scroll through the channels, but could not use the tv guide nor could we connect any of our streaming services, although they advertise that you can. Food: 2/5 The food itself was pretty good taste wise, I enjoyed the tacos for lunch and they had a few tasty salads, but I was highly disappointed in the fact that this resorts advertises itself as an "all-inclusive" resort however, they constantly upcharge you for certain items. For example, at pescados, which is their sushi bar, the two rolls I was looking forward to eating, the lobster roll and the spider roll, they charge an additional fee that not only expensive but completely unreasonable. I don't remember how much it was now, but for example at Siempre, they charge you $100 for a rack of lamb. Mind you, that's if you paid for the all inclusive package. On principle, we refused to pay for any of these additional items - all-inclusive should be all-inclusive and this really takes away from the "luxury" experience this resort is trying to create. Additionally, there are only three restaurants at this resort. Only Siempre is actually open for breakfast and lunch and on top of that, you regularly have to wait to be seated at these restaurants, and have to make a reservation for dinner. You do have access to dining at the restaurants at the sister properties, however, you have to take a shuttle, which can take a while. I will say drinks wise, we did not experience the issues that others expressed around getting cut off, they were pretty accommodating with drinks in our experience. Transportation: 1/5 This resort is very private, which is nice, but you are basically stranded at the bottom of a hill, so you have to rely on their transportation which takes forever to get anywhere. If you are planning to hitch a ride on a shuttle to their Rose property (it's close to the Marina), you need to schedule it in advance, otherwise, you will have to pay to take a taxi. Also, you can't get an Uber to this property. They do not allow them in, so if you want to go anywhere other than one of the sister properties, which they do offer a shuttle for, you are forced to take one of their taxis. The shuttles they do offer, they always say it'll be five minutes, it ends up being a 20-30 minute wait every time which made us not even want to visit the sister properties. Service: 2/5 A lot of the interactions with the staff felt robotic and especially at the restaurants, it felt like most of the staff is just trying to get you in, get you out and get their tip. We also were supposed to receive an upgraded room per our Expedia benefits, and they never mentioned this to us - we found this out two days into our stay, we weren't going to pack everything up to move, it's just very frustrating about their lack of transparency. I was a bit on the fence about how I felt about the resort but the one experience that really did it for me was that we went down to check out and reserve our taxi for the airport and they told us that we wouldn't be able to have lunch on the property since we were checking out. It made it very clear to me that this property just cares about getting your money and does not at all care about creating a hospitable experience for their guests. I really wanted to like this resort but there were just too many negative experiences for me to consider coming back.

WARNING: Do not accept any promotional offers during your stay! Front desk / customer service will ignore your calls when it comes to actually using discounts. We tried applying out certificate after we were told we would receive $400 off. This still has not been applied. Much different review if not for this. It hasn't even been 24 hours since we checked out and our personal Butler who we are contacting cannot help us.

Our experience overall was great. This part of the resort is adults only which was a major positive for us. Room was great, the view was awesome, the thing to note was you can hear people walking in the room above and you can hear them if they're being loud. Restaurants were all great and the food overall was great. My favorite spot was by far the sushi restaurant. The thing to note is not everything is included in all inclusive. So some items on the menus, drinks and some restaurants weren't part of the package. Service was awesome in general, the thing to note was room service was very slow sometimes. Location of the resort is great, the thing to note was there were warnings about swimming in the ocean so it's pretty much just for viewing.

lock up your things I made the mistake of having jewelry by the bed a gold ring & gold tennis bracelet was taken. I have had to ask for updates every day. They were able to identify the 3 ppl who came to our room, cleaning, beverage sticking & turn down service, supposedly questioned each, took 2 days. Nothing was done. Took 3 days to get police information. The hotel has done nothing to make this right. Do not bring nice things here!! Spent a week - the hotel offered nothing to make things right! I had to call multiple times to file a report, spent hours and hours. room search, waiting for security, waiting for supervisors! Nada!

Beautiful resort! Great service! Great food! I loved my stay in Pueblo Bonito Pacifica. Got a room overlooking the ocean and the pool! Staff was amazing! The hotel so beautiful and comfortable. The food and drinks were spectacular (all inclusive package). The shutter service was very convenient. If I ever visit Cabo again I'm staying in this resort.

The hotel is sooo beautiful. Private beach with cabanas that are only like $40 to rent for the whole day. It is a part of a group of resorts that you have access to, and shuttles take you from place to place. If you're like me, and prefer a quieter more relaxed hotel, stay here. Then if you want one or two nights of partying, you can can go up to the sister resort Sunset Beach. But I wouldn't want to stay there the entire trip. The reason I take off a star is because when you arrive, you are ushered quickly into signing up for a timeshare presentation. They frame it as "a welcome breakfast", but the way they try to pass it off is very sketchy. We were asked if everyone in our rooms were over 30 because that was required for the breakfast (what?), and then they take a $20 cash on-the-spot deposit to hold your spot... even though the resort is all inclusive. I just didn't appreciate the murkiness of the dealings. Also when we checked in, they said they didn't have the double bed rooms we specifically booked, but only rooms with single beds. We had to share beds for one night until the next day when they then transferred us to the correct rooms. Although when we were there, the resort appeared to be reeeeally quiet, definitely not sold out. And the drinks, of course, very watered down. As you expect in an all-inclusive. I'm a lightweight and normally I'd be on my face after a few cocktails, but we were drinking all day and felt nothing. Food was outstanding though, especially the Sunday brunch.

Absolutely good hotel, the jacuzzi was hot and the lights are amazing on night on Thursday we saw a red moon the full moon it looked nice. We didn't order room service but we went to restaurants they were packed service is good the food is good so amazing. The golf carts are nothing about the taxi drivers are respectful the price was $2800 for 4 days what a rip off. I had a wedding of my tio and tia it ended at 11:00pm I was dancing I loved it this hotel is the best, 5 stars!

If I could give 6 stars I would. My wife and I recently vacationed at this amazing resort for 6 nights. We had a wedding to attend and decided to make a vacation out of it. The wedding was at the resort and was amazing. We were fortunate to stay in the towers at the resort which is a little more expensive per night but totally worth it. I read some mixed reviews about this place and wanted to share our experience. With a room in the towers you get access to a few more options of higher end alcohol and access to the VIP eagle watching lounge which has amazing food and breathtaking views. If you are worried about top shelf alcohol I highly recommend staying in the towers which you get a few more options with the all inclusive plan. My wife and I aren't in to liquor so it didn't really affect us but I did see some people get a little disappointed when they couldn't get their drink of choice with the gold wrist band. Our Butler Bernabie went above and beyond our expectations and quickly became our friend. Anything you need he will help you with as best as he can. We ate as much food as we could and drank and much as we could and was not disappointed in any way. The bar tenders at the swim up pool bar were amazing people, Oscar, Eric and Olazo made our pool days special. They also became our friends and made the days very enjoyable. As far as extra charges go we tipped well, ate and drank whatever we wanted regardless of any extra charges and our bill at the end was about $350 dollars in extra charges, which both of us didn't think was terrible. Pay the extra charge and eat at Frida's probably my top 3 meals I have ever eaten. Stay here and you will not be disappointed, my wife and I are already planning the next trip. The Sabo's

If you want a true, relaxing, beautiful, vacation experience- without worrying about how much this or that is- this all inclusive experience is special- they cut no corners- the food and drinks are incredible and variety at each separate restaurant. Chef Coca is gracious, talented and hardworking! Fabulous Chef! The customer service is extraordinary- Eduardo at Siempre dinner made things so special- Fransisco & Jorge down at the beach cabanas are excellent! Amanda is in charge and so helpful with all resources! Whale watching from the resort beach was magical. Oscar, Renè and Rodrigo at poolside predicted our wants and needs each day of our 12 day stay! Israel and intern Rodrigo so nice to let us tour other special parts of the resort. Absolutely love Florinda in Siempre breakfast. The Siempre breakfast/buffet is above reproach- and just when you think it couldn't get better- go on a Sunday - incredible! Oh!! And I can't forget the fun, cute creative Rodolfo our activities Coordinator! I especially loved the "lazy game" and salsa dance lessons

The good: the rooms were nice, the bell man (Jose) was the friendliest, most attentive person I met here. The layout is gorgeous, it is clean ( everywhere you go - the place is super clean). You can take free shuttles to other properties. The golf course is incredible if you care to play. It was adults only which was really nice There is a food court type area with many different styles of food where the people working seemed nicer, and friendlier. The bad: the drinks were sub-par, I felt like everything they made tasted like it was made with sweet and low. Not the biggest issue though- the biggest issue was that the restaurants on THIS property were staffed with people who I found to be very unfriendly (like the hostess at siempre who gave me mean looks) this can be very disappointing when you're "stuck" going to a few restaurants over and over again. The food was just "ok". The staff was very unaccommodating about things they seemed to want to control- like letting you eat food in the bar area in the restaurant (I found this odd) You cannot go into the water at the beach- this really isn't the hotels fault, it's because of the tides- and after being there it does make sense Overall, the hotel was nice, it was clean, rooms were awesome, views were nice, layout was nice- staff and restaurants/food left a lot of room for improvement for a resort experience, much less a "luxury" resort experience.

My fiancé and I booked the best all inclusive package with a ocean view room. We paid for a private cab to and from the airport. It was a tad pricey but it's an hour ride and to get there safely I would have honestly paid more. Upon arriving we checked in and met some of the staff, everyone was VERY friendly and helpful. The restaurants at the resort have good food. It is an all inclusive so I wasn't expecting it to be the best food I'd ever had. The pool food was better than I was expecting. The fish tacos and the baja burrito were SOO good! All of the waiters we had were always happy and so helpful. The drinks were decent but sometimes a little sweet. We learned if you wanted a drink just tell them make it skinny and that was usually way better. This resort is so relaxing and beautiful. Every morning we sat on the beach chairs in the sand and drank our coffee watching the whales jump. It literally couldn't get any better!! We went to the Rose and Sunset resorts since the package allowed us get free drinks and food. They are bigger and more upbeat. If you want an amazing relaxing vacation I would HIGHLY recommend the Pacifica!!

There for a wedding, the all inclusive hotel was okay, but not great. The food and drinks were very hit and miss and so was the staff. If you go to the bar ask for Ninjer. Best bartender and top server /service there. Your assigned a butler, take full advantage prior to arrival and prior to departure. I was traveling all morning and needed to get to a wedding that same day, I was able preordered lunch to my room and other needed amenities. Transportation: when you exit airport, turn left and head to the yellow taxi kiosk, this is private transportation. It's about 90.00 but doesn't stop anywhere else but YOUR destination. This comes with drink services, ask your butler to have your cooler stocked with your favorite drinks! The restaurant: Siempre: was good, the earlier you get there the fresher the food. The Mexican/local delicacies are delicious! Try them all . They have 24-hour room service, we recommend the following: Cheese Burger (request how you want it cooked, some people got literally raw burger). Nachos with chicken AND shrimp Fan AND chocolate cake, these together are an explosion in your boca (mouth). At the bar, we ordered Pineapple juice + lime+ tequila/or mezcal on the rocks! At check in: make sure you get the correct bracelet! This makes a huge difference on how you are treated at the outlets. Pool menu we recommend the following: Shrimp ceviche Custom drink: Tajín AND salt rim+ tequila/mezcal + lime+ and topped off with Fresca and pineapple slices The salsa trio Activities: Boat ride (request Jesus) Bonfire Go into town: Souvenirs are cheaper and much better selection Checkout a few local restaurants (Lol) go to squid row (if you wanna party). People reminder: Respect the staff and the culture. Unfortunately I saw a lot of drunk and disrespectful behavior towards staff... no snapping fingers, do not say "ándale ándale" to anyone! And do not forget to tip. You will be properly/rightfully ignored behaving this way.

Great food! Not too full compared to other resorts in the middle of July which I wanted for all adult resort. Quiet at night! The only drawbacks is the distance from downtown pier area which is about 15 minutes and the free shuttles from sunset are booked almost 12 hrs in advance. The shuttles are free so I can't complain. All together I would come back to this resort again because I like my privacy more compared to the overcrowded other resorts. I highly recommend my butler Alberto. Really nice guy and nonchalant which I like in someone who works in hospitality. I hate feeling pressured in random resort gimmicks.

I was here for my 50th Birthday. The resort is quiet and laid back. Beautiful views! Please read my review for details on each area of the resort because overall, it was the butler assigned to us that made this experience a memorable one. He was more like our personal assistant. Spa: Clean, Perfect. Massage therapy was incredible. Cabana: Very clean and the service was perfect! Food and Room Service: The food was sub par. Not many options to choose from. The food was inaccurate and was sometimes cold when it arrived to our room. Butler: Ask for Alexis! He is 100% on his A-Game. Very friendly and knows how to anticipate your needs and meet any request in a timely fashion. He goes above and beyond what is required of him. Views: incredibly beautiful. Beach: sand is rough and you do not have access to the beach water. Liquor: sub par, low-mid shelf. Wine: sub par, bottom shelf. Resort Cleanliness and Landscaping: Perfect. Room and Maid Service: sub par, the cabinet door was broken, maid service didn't clean well and we had to ask for wash clothes daily. Timeshare: DO NOT WASTE YOUR TIME!!! You will be disappointed. Entertainment: There was none of any kind. Photographer: Did a great job and I was pleased with the photos.

Sometimes writing reviews makes me emotional because it is like closing the book on a part of my life! That is how I feel about Pacifica - where my little brother and his beautiful bride got married last October. Everything is top notch from the airport pickup - to the airport drop off at the end of the trip. Choose to have the resort take care of your shuttle from the airport to the resort. It was $50/1 person and TOTALLY worth it! Not having to find transportation at the airport was a relief. When you arrive on the property they check a list to make sure you have a reservation before they let you in the gate. No one is allowed on the property that ins't staying here. I like that. Also, good to note it is adults only. At the check in counter you are greeted with a complimentary bevvie - beer, cocktail, or water! Hell yeah! Check in was a breeze, and then you are walked out to look over the property and it is breath taking! I LOVED having a room on the ground floor - so I could just hop my little patio "fence" and be steps away from the pools. The rooms are nice! Big showers, seperate closed off space for the toilet, and great AC. NOTE - it only runs when your slider is SHUT. Our wedding group was all about that Pool All Day Life, so I did not do much exploring. Really, I only ate pool side service, and the main center restaurant. That was good enough for me! Literally just ordered "plates of bacon" for breakfast at the pool. Try it. You'll love it. Literally I just ate bacon and chicken nachos for 4 days at the pool while overlooking the ocean. ANWAYS - the wedding here was amazing. The team the bride worked with was fantastic. I have to also give a HUGE shout out to HUGO at the pool for the water areobics and the pool volleyball! He was the BEST! You can not touch the ocean. They have people out there on the sand making sure you don't get to close. You cannot swim in the ocean. I knew this coming in - so I wasn't disapointed but it is kind of sad to look at it for 5 days and not be able to dip your toes in! Overall I would 100% plan on coming back to Bonita Pacifica!!! Thank you for everything! The beachside bonfire night, the wedding set up, the mariachi band was SO GOOD, and the wedding fireworks were stunning. Amazing job to the whole team!

Beware of time share sales!!! When we were sold the timeshare "ownership" All inclusive was a major factor, we were told from $68.00 - $88.00 Depending on specials. Now that we gave them the money the all inclusive is $220.00 per person per day !!! So basically I gave them 20,0000 and it's still going to cost me more it's cheaper through Expedia ! I can cancel but lost my money !! Don't get sucked in by these pirates !!

Came here for a quick vacay and a wedding. This resort is broken out to multiple resorts. I stayed at the Pueblo Bonito Pacifica which I was told was the best resort. Please note that you can walk and enter each resort but not get the all inclusive package at each place! Overall, this was my overall pros and cons: Pros: 1. Easy way to make restaurant reservations. 2. Service was relatively fast but thought this may be due to covid. 3. Always need to make sure that you're notating charges. Over charged me on my departure. Cons: 1. Alcoholic drinks were low to mid shelf liquor. If you wanted higher quality.. it is a lot more! 2. Food was not great. 3. Covid screening could have been improved. 4. Can not go into the beach water. 5. Sand was not great. Hurt your feet as it is not soft and smooth. Overall, if you're looking to get away and don't care too much about high quality food and drinks I would recommend!

My husband and I recently stayed at Pueblo Bonito Pacífica and had a fantastic time. From the amazing views to the food to the spa, beach cabana, swim up bar, etc.... Feliciano was wonderful and helped us arrange our activities and answer any questions we had. Loved that you could visit the sister properties as well! We are already planning our next visit back!

Went for a tour they were sugar and spice till we told them we were not to buy then BRENDA told us that we were block for 5 years, nobody taught manner, also their lobby was dark and small

What a wonderful all-inclusive resort! The food was really excellent as was the atmosphere. Attention to every detail. It never felt like an all inclusive. The staff is so attentive and wonderful. We especially enjoyed La Frieda for dinner, the service and food was 5 star! Sergio was the activity coordinator and was just a blast! He took us on a hike one day, fabulous pool volleyball and the best pool aerobics ever!!

Paradise. The Pueblo Bonito Brand is first class in every way. We stayed at the Pacifica Golf and Spa Resort right on the Pacific Ocean. Adults only, all inclusive and extraordinary. They have 4 resorts total that if you stay at any one of them you are allowed to frequent all four. Pool side cuisine and drinks was outstanding. The restaurants were first class and served delicious cuisine with beautiful ambiance and settings. The facilities, amenities and the staff were all outstanding and everyone was eager to please. It is one of our most favorite places in this world. If you want a vacation that is truly relaxing and elegant please book your next stay at any of the Pueblo Bonito Resorts and Spas.

I would give this place a zero star! Terrible service, bad foods, the farthest resort from the airport ( $90 taxi each way!). Was cut off from ordering drinks: I only had 1 drink! All inclusive! Not!!! My vacation was ruined!! Think twice and read all the reviews before consider this horrible place!

A beautiful and expensive resort for such terrible customer service. We experienced the worst and most embarrassing situation with the resort and the sales resort people. The worst part is that not one of the management wanted to take responsibility for the matter and make it right. They had us bouncing back forth talking to different people and writing letters, yet no one took a management position and did anything to resolve the matter. It was a sad and terrible experience. That made our trip very sour.

My husband and I spent 7 nights at this beautiful resort. Booked through bookit.com on a pretty good deal for both stay and flights. The resort itself is beautiful and the grounds crew keeps it spotless. My favorite elements is the detail in the raking of the sand around the complex. They create this beautiful "rake art" around the plants, trees, and on the beach itself. The food is high quality with a decent number of options. Please note you have the option to leave the property and visit any of their other resorts to eat too. Pacifica itself has one option for breakfast, two for lunch, and three for dinner (plus 24 hour room service). It's nice that you can quickly expand your options, but you do have to leave the resort which takes some time. Our recommendation, make sure you go eat at the golf course (Quevera). Fantastic for breakfast and lunch. The alcohol selection was ok, but not as expansive as we would have liked. You have a limited number of brands that are part of the "all inclusive" and higher end is an extra charge. Because people go resort to resort they do have prices on all of their food menus and have you sign for a bill when you finish a meal. The total is still zero if you have the all inclusive, but the process was a little strange. All in all, we had a great time. I did end up dealing with some digestive/gastric issue the last few days. Not sure where that came from because we drank bottled water (and they should filter the rest of the water)....but it did put a little damper on the last few days.

We recently returned from our stay here in Cabo and it was incredible. This resort caters to guests who want to unwind and relax in a luxury atmosphere. Our butlers, Itimar and Luis, were fantastic and checked in with us throughout the day to make certain all was going well. They assisted with cabana reservations, dinner reservations, guest room amenities and more. We ate at all the restaurants and we really enjoyed The Peninsula. The Cabana food and drink menu was also outstanding. We plan on returning to this resort a couple of times a year.

The only other all inclusive resort I have to compare this to is Sandals Royal Bahamian, and I did like this resort more... but all inclusive is kind of overrated to me. The grounds are gorgeous and very clean. The food quality wasn't really there. We stayed here with a group of around 27 people. Every night that we had dinner at a restaurant here or at a sister resort, we had no choice on what food we could order. They just brought us random stuff and none of it was that great. The first night, we all ate at Pescados and were all stoked for some sushi. Their choice for us? Won tons and pork chow mein that was a salt lick. They wouldn't bring us a regular menu to look at. We did have the breakfast buffet at Siempre most days and it was good. Omelettes were good and the French toast was to die for! Florinda who works at Siempre is fabulous. We had to sign a check after every meal or drink order...which was strange especially if there wasn't an up charge. Our room service was not that impressive. They didn't even show up a few times and it was hard to get towels and waters to the room. Overall we did have a blast!..But I would go back to a different resort next time in Cabo. Playa Grande has been the best experience in my opinion out of where I've been!

We just got home from our second visit at Pacifica. We visited last year in July only 4 days and decided to return this year for my birthday week. It was very nice of them to give us a complimentary room upgrade. Last time our upgrade included the VIP lounge, this year they didn't let us use it which was a bummer. I even email the manager explaining it was our 2nd stay, we got it last time and loved it, however we still were not allowed the upgrade to the VIP lounge. I was disappointed since it was my bday and all. The resort is beautiful, the grounds are very well maintained, and very clean. The service was great. Actually the service from our butler Feliciano was exceptional!!! He's actually one of the main reasons we chose to return here (out of anyplace in the world we could have traveled to for my birthday). Feliciano did so much to ensure that both visits were top notch! If you are getting butler service you should request him!!! The only issue we had is for this to be all inclusive there were additional charges for so much! Which we had never experienced before at an upscale all inclusive resort. For example there's a $30 fee to go to dinner at the steakhouse (and other restaurants as well I guess the fine dinning restaurants) AND there's an additional up charge for your actual dinner. There's also additional charges for signature cocktails. We went over to the Market at Sunset and even the chocolate candy cost extra lol. All I can say is if you're on a budget this is not the place for you! Also if you're looking for a party atmosphere, this isn't the place for you. It's real laid back here and chill. Not many young people or young couples. But Sunset pool was a younger party crowd and the sky pool was very upbeat and lively. The resort is very nice, with a beautiful view, and an excellent staff. Will we return again??? I think so, but because of the friendly staff and Feliciano who went above and beyond to make our stay fabulous and relaxing! Pacifica is lucky to have Feliciano, he's a true asset to their resort!

Beautiful place and awesome service!! Staff was so accommodating and friendly. I recommend this place 100% :))

Ah I don't even know where to start. This resort is the epitome of luxury. From the moment you walk in you are surrounded by pristine decor and friendly faces. The pools face the ocean. They are surrounded by comfortable beach chairs and in front are cabanas that can be rented for $40 a day. While laying by the pool you are served food and drinks by the waiters. They didn't really check in on us too much but I did realize it was busy for them so we completely understood. There were multiple restaurants at the resort and they were all amazing. The food was made with fresh high quality ingredients and all the dishes were really colorful and flavorful. Breakfast was a Buffet, they had an omelette bar and a huervos rancheros station as well. On Sundays they have a full spread for brunch. This includes cinnamon rolls, sushi, quesadillas, basically anything you can think of. A foodies dream!! The rooms are really big and comfortable. We had a queen room with an ocean view. The bathroom was a good size and the shower is huge. Overall this resort is very relaxing. It's adults only so it makes for a very peaceful experience. If that's what you are looking for I highly recommend this resort.

I've been to mexico plenty of times but this was one of the best hotels I've stayed at in Mexico. All the restaurants on the property were delicious. There were so many different varieties of restaurants on the property like Mexican, Italian, and even sushi. I loved how the entire hotel looked. The entire hotel had trees with little cute heart ornaments on them it was so cute I loved it. There customer service was amazing and the hotel was very clean. The bedrooms were modern and beautiful. I loved how they had a 24/7 shuttle that went to the other hotels. The best part of it all was that you can visit and eat at all the restaurants on all the Pueblo bonito hotels if you stayed at Pacifica. I can't wait till I return to this beautiful property.

My daughter booked a reservation at this resort for her honeymoon in January 2022. She has been trying to cancel that reservation and she cannot get anyone to help her! They just keep transferring her to other departments and she has sent repeated emails and none of them will help her get this cancelled! It is beyond ridiculous! Be aware of this practice before you book!!! Communication with them is horrid!

The stay here was okay! I have stayed at other all inclusive resorts where you aren't forced to give them your room number every time you want to order a drink or get food. This can be hassle especially if you have bad memory and need to remember your room number. When you first arrive or anytime you leave the property you have to enter a sanitized station. One of the times I asked if I could opt out and they told me no. The station did cause me harm to my skin but it was not even a question I had to proceed. When we arrived our room was not ready and we had dinner plans for seven. If you pay for the resort ahead of time be sure to anticipate a 300$ possible hold on your card in case of things are charged to the room. The water in the pool was very warm. I'm not sure if that had more to do with people being too lazy to get out and use the restroom but the water was not cold. The food was actually great!! I read some reviews that said other wise but I did enjoy the food and the service!!!! We did get great service! Everyone works hard on this property and it's appreciated!!!! The biggest bummer for me was that you could not swim at the beach. However, we visited the sister property - sunset and I loved it there!! In the future this is where I would stay! The drink that was a hit for my husband was called a mudslide definitely try it once! Overall, we liked it here but didn't fall in love with it.

I had a really great time here with my fiancé. Food wise- been to a few all inclusives and I think Pacífica is one of the best for people who enjoy seafood. A few things to note though, they make you sign a bill after every meal, despite it being $0. Was told it was to get bigger tips...does make you reach deeper when you see the total cost of what you ordered. Another thing is I ran into 2 couples that got extremely sick from the food...I personally was fine but does make one a bit worried. Scenery wise this resort is breathtakingly beautiful. You can't swim in the ocean, but there's so many nice pools. Be sure to visit the sky pool at the sister sunset resort. The sunset there is truly amazing and you can a paranormal view of the skyline. The private beach dinner is a nice way to spice things up. It's $250 for the couple. Not bad value. I did notice other than the mains (which are added costs at restaurants), everything else served was part of regular restaurant menu. but the experience is nice. You get 2 private cabanas- one for dinner and one set up with a bed after dinner for you to relax and stargaze, special sand drawing, personal waiter, etc. Pl Pacífica is the most worth it since it's so quiet and peaceful compared to the other sister resorts which service all ages. You can also visit all other sister resorts whereas their guests can't access Pacífica. Staff is friendly and crowd is mostly couples and older folks. They don't have conditioner in this place by the way. Bring your own or pay premium at the shop ladies.

My boyfriend and I had a massage at the Pacifica Resort yesterday, January 23,2020. We are currently staying in one of their sister resort called the "Copala." I made reservations last year in November and paid for an 80 minute couple massage. When we arrived at the Pacifica Resort and Spa, I gave them my confirmation number and they said they could NOT find us not even with the confirmation number. Long story short, after going rounds about it, they finally squeezed us in. It was one of the WORST massage ever!! The massage started nice then she asked "how's the pressure..?" I said, "very nice.." Then it felt like she was she was digging her elbows in my mid back as if I had asked for a deep tissue massage. I asked if she can massage me lighter because her pressure was hurting me. She continued as if I never said a word to her. Later that night, I was unable to sleep due to the deep pressure she used caused me to have pain.

DO NOT GO! Terrible TIME SHARE REPRESENTATIVES will tell you everything you want to hear. They will say that they spend $1000 or more on advertising per person but the girl at the very end of my tour said they dont spend more than $50. Each tour that the timeshare reps throw at you is worth $20 tops with 1 (glass bottom tour) worth $6/pp. After the tour (which I definitely did not get), I was not able to use 2 of the tours: glass bottom boat ride and Sunset Dinner Cruz (PB pays $20 for this tour). I used the dolphin experience (not sure PB's investment) and really enjoyed it. Unfortunately, the overall experience with the timeshare staff was TERRIBLE. The tour took over 4 hours and I was told it was only 1 hour. The staff was relentless at getting me to buy a timeshare but I figured that would happen. I was able to stay on the property after the presentation. I went to the Market area where a majority of the restaurants are located. Food was decent but the pastries were terrible: bland and tasted fake. Overall, I would not recommend this place.