FromLivotoTokyo
Google
From the moment we arrived, everything about our stay was exceptional. Christophe greeted us with genuine warmth and set the tone with instant rapport. At the end of our stay, David farewelled us just as thoughtfully, making the experience feel complete.||Special mention to Shaun, the restaurant manager, who was accommodating with every order and question, and generous with excellent local recommendations. Roscoe, on his very first day behind the bar, was gracious and kind despite first-day nerves — he made us feel well looked after.||The front desk team went above and beyond by helping me safely store vinyl records I’d purchased after checkout (before a late flight), even letting me personally place them in the storage room for peace of mind. That kind of thoughtfulness really stood out.||The upgrade to a balcony room and daily breakfasts was a highlight. The breakfast menu allowed plenty of customisation, so we enjoyed variety each day, always with a perfectly made flat white or piccolo from the barista.||The room itself was spotless, with the bed and bathroom kept immaculate and refreshed daily. Staff also gave clear and supportive guidance for navigating to nearby landmarks, which made exploring the city easy and enjoyable.||Altogether, it was a seamless blend of comfort, service, and genuine hospitality. We would recommend this hotel to anyone — couples, business travellers, or anyone wanting a stay that feels both polished and personal.