Pullman Brussels Centre Midi

We stayed for two nights, and our experience was let down by slow customer service and poor housekeeping. The hotel is very convenient, right next to Gare du Midi (Brussels Midi Train Station). The hotel has a door directly into the station, making trains and the metro extremely easy to reach. Gare du Midi has a variety of shops and food options, which is convenient for snacks and essentials. The hotel is modern, well-maintained, and our room was spacious. The room had a safe, which was convenient for keeping electronics and valuables secure. The biggest issue was the bedding. The bed skirt at the bottom of the bed was visibly stained on arrival, and the hotel did not resolve it until the next day, when the manager resumed work. We were upgraded to a different room, which was appreciated, but the delay and poor first impression affected our experience of the hotel. The staff were friendly and helpful, including storing our luggage before check-in and allowing us to check in early. The surrounding area is busy and not very pleasant after dark. Gare du Midi, especially around the underpass, can smell strongly of urine, and the area can feel unsafe. Hotel staff advised returning by 10 pm, which is worth noting for travellers. The hotel is convenient for exploring Brussels and taking day trips to places like Antwerp, Turnhout, and Baarle. Despite our experience, the location and direct station access make it a place we might consider staying at again.

We chose this hotel based on its location for our scheduled train to Lyon, France. After three nights in Bruges, we arrived at the hotel way too early for check in, so we dropped off our luggage’s at the reception and explored Brussels center via the train (10 euros for 2 roundtrip tickets to Brussels central) we returned to the hotel at 4 pm and the check in was a breeze. In order to access the elevator, guests must utilize room card, which added a level of security. Our room located on the fourth floor is clean and shower water pressure is excellent. Sound proofing is up to par, which we had decent rest. We dined at a bar/restaurant across the street; it was okay with reasonably priced entrees. We had a simple breakfast at Cafe Bogard located by entrance of Midi station adjacent to the hotel entrance; reasonably priced with plenty of seating. Taxi stand located in the front entrance of the hotel; you could access midi through another entrance from the hotel vice versa. This particular hotel is great for business and train connecting, which is very convenient. Overall, we really enjoyed our one night stay at this aging but well kept establishment.

Very good location at Midi trainstation. Accessible from inside of the station. Modern looking small room and good breakfast. Room details: Double One night stay for one adult Here is this hotel general checklist (+/-): + Easy check-in + All room lights working + Roomservice + Hotel has a restaurant (breakfast available) + Accessibility + Fast wifi (room) - Fridge (room) + Kettle (room) + Toiletries (room) + Bath towels (room) + Shower - Bathtub + High quality mattress + Extra pillows + Electronic locking (room) + Tv (room) Price-to-value ratio: Quite expensive (160€/ 1 night for 1) Floor surface: carpet Noiciness level (0-10): 1 (street side) - is not meaning bad. It means non-existing.

The hotel's proximity to the train station makes it convenient for travellers arriving by train or who need to get around quickly. It is close to the metro, too. However, the surrounding area is typical of a train station and not particularly attractive for those who prefer to walk. The breakfast buffet was OK: it was large and varied and was served from 6 am, which was very convenient. The restaurant serves high-quality food. The staff are friendly and helpful. The rooms are well soundproofed against outside noise, but not so much against noise from the corridor. I found the mattresses too soft and the beds too short (I am 182 cm tall and my feet hung over the edge). In addition, the work desk was wobbly and, although there were three elevators, they were quite slow. I regret booking a room with a 'view', which was more expensive, as the only view was of a building and the taxi parking area.

We stayed at this hotel for 2 nights. I chose the Pullman Brussels Centre Midi because it was close to the Brussels Midi / Brussels Sud train station. I was wrong—it wasn’t just close, it was literally at the train station. The hotel’s neighborhood is not the most appealing, but this doesn’t really matter since staying here means you have little to do with the surroundings. We visited Brussels city center, which is just 3 stops away by metro. We also took easy train trips to Brugge and Ghent, so the location is actually top-notch. We decided not to have breakfast at the hotel, as it seemed a bit expensive for what was offered. The rooms were kept clean—slightly aging, but still comfortable. The reception staff were very helpful. The train station itself is quite well organized, though it’s helpful to ask for guidance at first. Overall, I would recommend this hotel and would definitely stay here again if I return to Brussels.

I stayed there on a work trip for one night. The room was very nice, clean and had everything I need for a pleasant stay. Big variety of breakfast hot/cold and great service. Recommend the location, short dustance to the city centre and major transport hub.

Fantastic weekend stay! The staff were friendly, helpful, and attentive, and our accessible double room was perfect. The hotel’s thoughtful design, like the disability button on the rotating entrance doors, made everything easy for my wife in her wheelchair. Great location next to the main station and local restaurants, the hotel was calm and quiet with a welcoming atmosphere, and excellent service — thank you to everyone we’ll definitely be back!

Located off a large hallway in the Brussels Midi train station. The Pullman hotel was spacious & clean. Our large room had a chair, table & couch area. The toilet was in one room with sink while the bathtub & shower were in another room. There was a double sink. The walk-in shower was large enough for both of us. We slept comfortably & enjoyed the view from the 7th floor. Breakfast was delicious! There were so many excellent food options. We dined & relaxed while totally enjoying our meal. The train to the airport would be arriving soon so we quickly went back to our rooms, grabbed our luggage & after a short walk inside the train terminal we found our platform & boarded our train.

The room assigned to us has a faulty air conditioner. It is stuck blowing out at over 26-27c on the coolest setting and does not blow cold at all. It is a furnace in the room. The windows do not even vent or open in anyway. The staff merely said the hotel is full so we can not help you, but here a fan to circulate the 80 degree Fahrenheit air: 10/10 do not recommend this establishment. Steer clear at all cost unless you want to pass away from heat stroke.

Stayed at the Pullman last night, near the train station. It is a good location per se, especially if you are training around Europe. But, the rooms are very small and tight. The bed creeps out enough that it was hard to get luggage by when entering the room. The bed was lumpy and caved toward the center so little sleep last night for my wife and I. Then to top if off the room does not have a coffee maker...I love my morning coffee. I called room service for a pot of coffee, no such luck, they told me they can only bring a cup of coffee. And since I did not include the breakfast package they have to charge me the $22 for breakfast. LOL - sounds like Starbuck's pricing now. I went down to the restaurant and was able to convince someone to grant me a cup of coffee...believe it or not, it was half full. I then went to the front desk, assuming I was mistaken and there should be a coffee maker in my room, perhaps just an oversight on their part. Nope, no coffee maker, just instant Nescafé and a very cheap and scary looking water heating device. There are better hotels in Brussels so please consider my missive and look for ones with better service and customer care. I am an Accor member so this is really disappointing. I am also a Marriott member (Bonvoy) and never seem to have issues.

This is a very convenient hotel. It is located in the train station and well situated if you want direct and easy access to the airport (three stops on the train) or take various day trips from the city center in Brussels. Check in was quick and easy. The bed was comfortable and the shower had good water pressure. Nice bath products were also provided. The breakfast was OK but no cappuccinos were available. There are multiple coffee shops immediately outside the hotel in the train station. I would stay here again.

Worst !hotel staff at bar is fantastic area is awful I got robbed right outside door rooms are tiny it's really dangerous pls stay any where but here

This is a very nice hotel conveniently attached to Brussels Midi station. It is easily accessible upon arrival and it is nice to be able to walk out of the hotel 15 minutes before departure and make a train without issue. I have generally liked Pullmans and this establishment did not change my opinion. The front desk staff were quite friendly and helpful on both check in and check out. The facility still had a new look and was well kept. The bar served food until relatively late and the breakfast buffet, while expensive at 25€, was good quality with reasonable variety. I was rather pleased with my room. It was spacious and clean. The bed was comfortable and the surroundings were quiet allowing me to get good sleep. The bathroom was sufficiently roomy to allow maneuverability. The workspace was more than adequate and the Wi-Fi worked without issue. The only negative I can cite was that the view from the room was of the ensconced middle of the hotel and was less than special. The room rate was €199. While not cheap, all things considered, I was happy with the value. With a 7:50 AM train, the convenience counted for a lot. If I find myself in need of a hotel before taking a train from Midi again the future, I will definitely take a look at this hotel again.

The location of this hotel is absolutely perfect - right in the train station... once we found it. We had arrived from London and knew it was there, but was wondering how to get to the hotel. We ended up walking outside and around to see a Haagen-Dazs and then further down was the actual outside entrance to the hotel. When we entered, we realized there was another entrance from the station by the Haagen-Dazs. There weren't any signs directing you to the hotel that I could see, but as soon as we got off the escalators from the train station, we did see an advertisement for it so we knew it was there. There is a small little area where the receptionists stand and are ready to greet you - first in French, then (sometimes) in English. We got the normal room and when we got there at around 10:30 AM (or perhaps 11 AM), our room wasn't ready yet. We were offered an upgrade for an additional €30 because that room was ready but we declined, so they offered to keep our larger luggage pieces until we could return about 2 hours or so later. The staff was nice and helpful, despite my hesitation at using the little French I knew. Once we returned, we picked up our luggage and headed up. Our room was on the 8th floor; you need to scan your key card for the elevators to work for the floors containing guest rooms. The room was actually really nice and modern; I liked it a lot. They supply C.O. Bigelow toiletries which I loved. Their bathroom was great and I enjoyed using it every night when we returned - we were there 2 nights - and their shower was actually the length of a bathtub and could easily accommodate 2 (or 3 small) people at a time. There was a glass wall/door partitioning the shower from the rest of the bathroom. The reception staff that we encountered for the remainder of our stay was also nice, but not overly so. The cleaning people gave us 3 extra mini shampoo bottles (but no extra conditioner) for the second night, which I found a little amusing. Although you have an option of skipping changing the sheets, they still changed them for our last night. I do recommend this place as a whole. Location is great (transit-wise and it was only about a 20-minute walk from Grand Place), the Haagen-Dazs downstairs actually ended up being our go-to place for breakfast, and the room more than met our needs.

What a great hotel. Very modern room with good amenities. The staff was very easy to work with. My wife and I enjoyed our time there. Located next the South train station it is about a 20 minute walk to downtown Brussels. There was a carnival going on when we stayed there so there was plenty of activity nearby. We also opted for the breakfast buffet which was amazing. The breakfast selection was spot on and did not disappoint. The staff maintaining the breakfast buffet provided the best customer service. They always made you feel welcomed every day. We did not eat dinner there but we wished we had. The rooms were nice and modern. I like the fact the toilet was separate from the shower. I wish more hotels would do this. I would definitely recommend this hotel to anyone that is considering traveling to Brussels.

Unusual reception - just a standing area for the poor staff, which must leave them a bit footsore by the end of the day. Courteous receptionists who greeted me by name and even found a long forgotten loyalty card on their system, so I could earn some points. Was able to check-in quite early, have a nap and do some work, which is always a bonus. I believe this hotel only opened a couple of years ago, so all the decor is fresh and smart. The rooms are a little too 'modular'. Large bed crammed into a relatively small space and a long built-in bench/day bed reminiscent of a first class railway sleeper rather than a hotel room. But very quiet, comfortable and there are enough plugpoints to recharge everything. Generous breakfast. But the best part of this hotel is its location, loads of taxis outside and right next door to the main Brussels Midi station. It even has its own exit directly into the Eurostar end, which is just perfect for a swift getaway.

Great hotel located right next to the train station, the location is perfect if your traveling. The hotel is brand new so super clean. Rooms are modern, a bit on the small side, but for the IK they are perfect size. The staff was extremely helpful in pointing out where to go to enjoy the area. The fitness center was nice and continent, I would definitely stay here again.