Pullman Cairns International

I was a bit hesitant as I had read some very positive and not so positive reviews. So why not go and experience the hotel with my own eyes! Was very pleasantly surprised. Beautiful hotel lobby/foyer, and huge! Very friendly welcome upon (an early) arrival and was extremely grateful that my room was ready and was upgraded. Gorgeous room on the 10th floor, views over the pool and the inlet. Very comfortable bed and lounge area. All staff are very friendly and only too happy to help out. Very well located, easy to walk to and around Cairns, even if is hot and very humid! My only negatives are the exterior and especially the pool needs some work. But a very big pool and pool area to enjoy.

Upon my recent sojourn to the Pullman Cairns International, I was immediately transported to a realm where time stood still - specifically, the 1980s. The décor, a masterclass in vintage chic, was so authentic it had me questioning whether I'd stumbled into a time warp. The faux marble, a touch so elegantly tacky it could only be described as avant-garde, was complemented by woodgrain joinery that bore the proud scars of a thousand encounters. It was, in a word, hideous. Yet, it was hideous with a purpose, evoking a nostalgia for an era most were happy to forget.||The carpet, a patchwork masterpiece, was held together not by mere threads, but by green duct tape. This ingenious solution not only added to the aesthetic but also provided a thrilling game of 'spot the original carpet pattern'. It was an interactive experience I hadn't anticipated but deeply appreciated.||However, the pièce de résistance of this establishment was its ability to capture and bottle the essence of a bygone era's aroma. The wet, stale, musty smell was so overpoweringly authentic that it clung to my clothes with a persistence usually reserved for the scent of a fine perfume. This olfactory souvenir was a constant reminder of my stay, long after I had returned home.||The Pullman Cairns International is not merely a hotel; it is a time machine. A journey back to a simpler, if not slightly more questionable, period of interior design. It's a testament to the fact that they don't make them like they used to, and for that, we can be eternally grateful. An experience so uniquely distressing, it borders on impressive. A very authentic reproduction of what can only be described as a seriously cheap hotel. Bravo!

We have enjoyed many stays at the Pullman Cairns International Hotel in recent years. Our recent visit in January / February this year was once again a wonderful experience. The quality of the service and warmth of hospitality provided by the staff was, once again, exceptional. In particular, we would like to thank the staff in Coco's Bar and Restaurant for their always friendly, diligent and considerate service and the excellent quality of the food and beverages.

We checked out The Wizard High Tea at The Pullman Cairns International! The first mystery is finding it.✨ It’s on Level 2 upstairs in the Kingsford’s Lounge where they have transformed it into an enchanting smokey Great Hall!😍 Around the dining area you can find familiar posters and items from your favourite Harry Potter movies. There’s even an interactive Sorting Hat which will place you in a house!🧙 We sat down at a long table decorated with candles 🕯️(just like in the great hall!😍) and started off with teas from the large list of black, green & herbal teas available. We got the Darjeeling 2nd Flush from India and the Pineapple & Osmanthus tea.🫖 Next our treats arrived. Witness the magic as smoke billows off the top of the tiered stand.😮 We each got 3 sweet and 4 savoury items. My stand outs were the Salmon Cream Cheese Witches Hat and the Chocolate Chilli Spider!🕷️🤤 Then we got some more tea. This time we chose Assam Breakfast and Earl Grey teas both from India. The Assam was my favourite of the day.😋 Out came our fresh scones all wrapped up to keep them warm with strawberry jam, cream and raspberry coulis. There’s also an additional cocktail list with alcoholic and non alcoholic options like everyone’s favourite Butter Beer and Witches Potions.🍹🍺 This is Perfect for families, friends and wizardry enthusiasts! We had a great time chilling in the enchanting atmosphere. These kinds of themed high teas are popular overseas like in Japan so it’s great to see something like this in Cairns. I hope they continue to do themed high tea experiences. Pullmans Wizard High Tea is currently running till the end of February.🪄 You can book on their website and there’s 3 packages to choose from.

Nice comfortable stay. Equipped with a balcony with a bit of sea view. Spacious comfortable room with Nespresso machine and lots of different type of tea bags. Wanna to highlight is the pillow need to get it change, a few of it got very stinky smell that I really need to hide somewhere else. On my last day, 16/2 my room located at the 8th floor was not clean up even after 2pm. Before 1pm, I meet a lady informed her my room was not tidy/clean up. She told me she will get it done. Both my mom and I waited at the lobby for 1hr and yet to be cleaned up. Ended up we saw a young man busy cleaning up other empty rooms. We give up waiting, as I got the feeling housekeeping department got no intention to clean my room! Quite disappointed with this type of service! Breakfast was nice, lots of variety and some changes everyday. Always pack of tourists.

Unfortunately my stay was not that great. First of all, the room service was not adequate as the cleaning and refilling of all necessary items were not up to scale. The room service was completed at 1pm which was unexpected. The reception (although not too busy) was extremely slow at the time of checkout. When you try to call room service from room, no body picks up the call. There is no SPA available for hotel guests, there is a SPA facility for which you have to pay. The pool has extensive amount of chlorine and I could smell chlorine on my bed the next day even after taking bath few times. The location is great with lot of restaurants nearby. The view from room is also amazing.

This is an amazing Hotel! We go stay here every year during winter for 10 days! This year will be our third. The staff are great, the food is great. The position is perfect, within walking distance of everything Cairns has to offer. A great location

Arrived late in the evening for an overnight stay. Trainee booked me in which took forever - claiming the check-in computer was slow (?) Finally got to the room and noticed there was no complimentary tooth brush available. Called up twice before it arrived (>15min before it arrived and only after the 2nd call). One would expect the Pullman to have these items in your room!! As for the checking out experience, waited at the front desk for > 7min while the front desk team were sitting inside the front office chatting and laughing (with zero interest in their guests). After 7min I called the hotel from my phone to gain some interest and service. Taxi arrived so I finally got someone’s attention and left the room key and departed. Will be making sure they refund my deposit! Stayed in room 604. Overall a terrible stay. There must be better hotels in Cairns! The Pullman CNS International is on holiday mode.