Pullman Istanbul Hotel & Convention Center

We had a wonderful experience at the restaurant thanks to Sahin. His service was truly exceptional—very attentive, professional, and genuinely welcoming. He anticipated our needs without being intrusive and made us feel well taken care of from start to finish. Sahin’s attention to detail and friendly demeanor really elevated our dining experience. Excellent service like this makes a lasting impression. Thank you, Sahin!

An Unforgettable Experience at Pullman Istanbul My stay at Pullman Istanbul was truly outstanding from beginning to end. Even before my arrival, I received excellent service. From the moment I made the booking, the team handled everything with great care, and by the day before my arrival, all arrangements were perfectly prepared. A special appreciation to Mr. Ali Fouat Soyer, who ensured that my family and I had the best possible experience. Thanks to him, both of our rooms were upgraded to beautiful Suite rooms, which made us incredibly happy. Each room also came with an extra bed, which was perfect for my family’s comfort. The rooms were exceptionally spacious, the beds were extremely comfortable, and my children absolutely loved the jacuzzi inside the room. It added a wonderful touch of luxury to our stay. In addition to the delicious breakfast, we also enjoyed access to the Executive Lounge, complimentary dinner, and a welcome drink upon arrival. These thoughtful gestures made our experience even more memorable. The hotel’s location is strategic—close to Istanbul’s business district, reasonably near the airport, and conveniently located for exploring attractions on the European side of Istanbul. This hotel truly values its guests, especially loyalty members. I am genuinely happy with my stay, and I will definitely return in the future.

The room was dirty upon arrival, hair was all over bathroom sink and toilet was dirty. Hotel staff is extremely rude and standoffish. Asking for any kind of help or recommendations proved difficult. Not sure why they are all so miserable and angry at the front desk. The breakfast is really not good either… everything is cold from the eggs to the sausage, serving tongs were sticky.. very small selection of good options. Came here for hair transplant at the clinic attached and would never want to stay at this hotel otherwise.

Great hotel with amazing food and services. At this hotel, you are halfway between the airport and the old town Istanbul attractions, which is a big plus since you are 30-40 min away to the airport or the popular attractions like Blie mosque or Galata tower. Services and rooms are great, except you might see a lot of Turkish Airlines passengers staying here due to flight cancelation. This makes counters busy, though the hotel is very big. We had a great time staying at this location for 2 nights. 15 min uber ride to The mall of Istanbul, and 35 min uber to the Galata tower.

Loving this hotel — it’s massive, and the rooms are so spacious with beautiful views! The à la carte chefs at the hotel restaurant is amazing, and the entire management team has been fantastic. From Manager Ali to the reception team Mehmet, and restaurant staff Oyup, Ufuk, Cathit, and Sergan — everyone has looked after us so well. Nothing is ever too much trouble. We’ve thoroughly enjoyed our stay and would definitely come back. Highly recommend this place! The location is a little far from the city centre, but taxis are easy to get, and it’s actually a bonus — we get to enjoy the luxury, space, and peaceful atmosphere here instead of staying in a crowded city hotel.

We had a wonderful time at this hotel. Everything was perfect, but what truly made our stay special was the quality of the service.||A huge thank you to Julia for her incredible kindness, her caring attitude, and her faultless professionalism. She was very attentive and made our experience truly memorable.||We also want to warmly thank the entire breakfast team and especially Sahin. The service was highly professional, with attentive staff ensuring everything was perfect to start the day.||I highly recommend this hotel in Istanbul for its comfort, but above all for its amazing staff.

We had the pleasure of being assisted by Ali, the Manager at Pullman Istanbul Hotel & Convention Center, and I cannot praise him enough for the outstanding service he provided. From the very beginning, Ali was calm, attentive, and incredibly polite. He went above and beyond to make sure every detail of our stay was taken care of, and his professionalism truly stood out. What impressed us most was the way he handled everything with such grace and patience. Nothing ever felt like too much trouble, and he made us feel genuinely valued as guests. Thanks to his efforts, our stay was not only comfortable but also memorable. Ali is a true credit to the Pullman team, and his exceptional service turned a good trip into a great one. We are grateful for his help and would absolutely recommend this hotel, especially because of the excellent staff like Ali.

Was a smooth stay and a great experience. Everything is well taken care of down to the smallest details. The breakfast has a good variety and my favourite part of the breakfast is the beautiful seating and the unique waiter, Shahin, he’s lovely and very cooperative and positive. Definitely coming back again.

My husband had a business trip to attend the convention here, so I joined his trip and stayed here. When we checked in my husband used Amex Platinum Card and he was asked "PIN code" (no PIN code for it), so used another credit card and same thing happened. The receptionist checked in for us(because when he booked the hotel room it accepted and the convention was hold this hotel, so they trust us) and told my husband to call and talk Amex customer service person. We got our room and my talked to the Amex person who told my husband "no tap, no tip, use the scan". So my husband went back to the front desk and told them what he talked with Amex person, then tried to use Amex card but didn't work. They swapped another credit card scanner, but still didn't work. Finally, another card worked, so we made it but hard work. Our room was good size for us but, sink drain was super slow, and we told about it, didn't fixed until we checked out, and room TV didn't work (we heard same complain from the people who attended the convention) and reported but it finally worked in the morning we left. Our hotel room booking plan was included executive lounge plan, we enjoyed cocktail time with some Turkish Pupus and some Turkish sweets. Breakfast was buffet, many selection of Turkish meals. Not everybody could speak English (except receptionist) but their service was common.

Turkish airlines put us in this hotel when we were on layover for the night. It was a great hotel. Large spacious rooms, extremely clean, the AC worked, complimentary shampoos, toothbrushes, toilet kits, and more. It was very clean and beautiful. The restaurant inside was also pretty good although overpriced. However, the mall is close if you want to get a taxi and get out for a bit. The subway is also close for that reason. Highly recommended!

Such a beautiful, modern hotel. Such a lovely ambiance with huge rooms and clean and modern furniture. The interior can be a bit dark at night but gives a nice ominous feel. There is a lovely art gallery with works that one can buy. The views of the city are great. Breakfast is delicious as well. Hotel is a bit pricey but it's close to the airport-which is very convenient.

Nice, modern, and delicious breakfast. I have over 12 hours flight layover in Istanbul and I qualify for a free hotel and here was where the turkish airline choose foe me and the rest of the people were there. Large room and pretty modern bathroom. Indoor pool on the second floor. Free dinner and breakfast buffet. You can't ask for more. Between 30-35 minutes from Istanbul airport.