Pullman Istanbul Hotel & Convention Center

The hotel Is clean and nice. Services are ok, but what is missing is a nice bar to have a drink in a nice environment. the Spa is nice but pricey... The hotel is located far from the city centre, so it's good just for attending conventions or for similar reasons.

We’ve been sent to this hotel because of missing our connecting flight. Overall, good. But there are some suprising moments for a 5-star hotel - there is nothing to drink on dinner except for water with ice; in the swimming pool they require a swimming cap, which you only can buy :) no towels, you should bring one from the room, no key to close the box - I heard they give all of these, but not to me for some reason.

This is a 5* hotel unless you are placed here by Turkish airlines. Then you may not receive 5* treatment. I was informed that all my meals would be included, I arrived at 22:00 and it took 45 mins to check me in. By the time I got to my room the restaurant was closed but was advised at reception I can just order room service. What they don’t tell you is that room service is not covered and you have to pay. The guy who bought the food to the room was extremely rude to me. There was a used towel in the shower and the last persons slippers on the floor on my room. Breakfast, I like eggs in the morning. The scrambled eggs were so watery. I asked for an omelette but was informed I’d have to pay. So I had to eat french fries for breakfast. Lunch time. I sat down and was given a glass of water. Then a bowl of soup. No choice of menu. Then a salad. I left at this point. Luckily for the hotel I do not have any allergies. Surely guest should be provided with a menu. I was informed at check in my check out time was 17:00. At 16:45 reception was calling me telling me I needed to come down as my transport has arrived. We don’t leave until 17:20. All in all an awful hotel experience.

Quite a terrible hotel. No mini bar in room. Very old kettle, all of the switches are warn out. Really unappetizing buffet at the restaurant on the lobby. Just not what you expect of a 5 star hotel.

Emre assisted us with our luggages as we came in to the hotel. He was very professional and courteous. The hotel was great for a one night stay. We didn’t get to explore the city cos we checked in late and this was a lay over . Overall nice hotel. I highly recommend

A business private event (drinks and canapé). It’s an impressive hotel. The highlight of the food was Paragon Chinese restaurant at lower ground floor which served delicious food. Otherwise the menu in this Pullman was average. If you stay, eat at the Paragon would be our recommendation

I stayed at the Pullman for 2 nights. A pleasant experience with friendly staff and spacious rooms.||The food is maybe not top of the range, but I have to admit to being spoiled after experiencing the food at Sofitel Bahrain. ||One thing to remember is that the Pullman is a bit off the beaten path so if someone wants to view the many tourist attractions in Istanbul, I would recommend something at Taksim Square. Otherwise it is a great place to stay.

The hotel was offered as a place to stay because of a cancelled flight. There was almost nothing in the bathroom for a comfortable stay, like no toothbrush, toothpaste, tissues. The view from a room window is awful and there was constant noise outside from ventilation systems. Very thin walls of the room didn't stop noise from TV in the adjacent rooms. Breakfast isn't good at all, is okay at best. Coffee is the worst. and options are more appropriate for lunch/dinner, rather than breakfast. Lunch was very good, to be fair.

My husband had a business trip to attend the convention here, so I joined his trip and stayed here. When we checked in my husband used Amex Platinum Card and he was asked "PIN code" (no PIN code for it), so used another credit card and same thing happened. The receptionist checked in for us(because when he booked the hotel room it accepted and the convention was hold this hotel, so they trust us) and told my husband to call and talk Amex customer service person. We got our room and my talked to the Amex person who told my husband "no tap, no tip, use the scan". So my husband went back to the front desk and told them what he talked with Amex person, then tried to use Amex card but didn't work. They swapped another credit card scanner, but still didn't work. Finally, another card worked, so we made it but hard work. Our room was good size for us but, sink drain was super slow, and we told about it, didn't fixed until we checked out, and room TV didn't work (we heard same complain from the people who attended the convention) and reported but it finally worked in the morning we left. Our hotel room booking plan was included executive lounge plan, we enjoyed cocktail time with some Turkish Pupus and some Turkish sweets. Breakfast was buffet, many selection of Turkish meals. Not everybody could speak English (except receptionist) but their service was common.

Turkish airlines put us in this hotel when we were on layover for the night. It was a great hotel. Large spacious rooms, extremely clean, the AC worked, complimentary shampoos, toothbrushes, toilet kits, and more. It was very clean and beautiful. The restaurant inside was also pretty good although overpriced. However, the mall is close if you want to get a taxi and get out for a bit. The subway is also close for that reason. Highly recommended!

Such a beautiful, modern hotel. Such a lovely ambiance with huge rooms and clean and modern furniture. The interior can be a bit dark at night but gives a nice ominous feel. There is a lovely art gallery with works that one can buy. The views of the city are great. Breakfast is delicious as well. Hotel is a bit pricey but it's close to the airport-which is very convenient.

Nice, modern, and delicious breakfast. I have over 12 hours flight layover in Istanbul and I qualify for a free hotel and here was where the turkish airline choose foe me and the rest of the people were there. Large room and pretty modern bathroom. Indoor pool on the second floor. Free dinner and breakfast buffet. You can't ask for more. Between 30-35 minutes from Istanbul airport.