Pullman Jakarta Indonesia Thamrin CBD

I stayed at the Pullman Jakarta for a business trip and was thoroughly impressed. The check-in process was swift and the staff were exceptionally professional and welcoming.||||My room was spacious, modern, and very clean, with a incredibly comfortable bed that ensured a great night's sleep before my meetings. The Wi-Fi was strong and reliable throughout the hotel, which is crucial for getting work done.||||The hotel's location is fantastic, providing easy access to the central business district. I also had the chance to try the breakfast buffet, which offered a wide and delicious variety of both local and international dishes.||||Overall, the Pullman Jakarta provides excellent value and a seamless experience. I highly recommend it to any business traveler and look forward to staying here again on my next visit.

I had a wonderful stay at Pullman Jakarta. The staff, especially Laila (or Ella), Reta, and the other gentlemen, made my experience truly memorable. They were extremely courteous, attentive, and always ready to help with a smile. Their understanding of customer needs is remarkable—it really felt like staying at home. The hotel ambiance, hospitality, and professionalism deserve an excellent rating. I would highly recommend Pullman Jakarta to anyone looking for comfort, quality, and genuine warmth.

Pullman experience truly captured the Heart of Jakarta. As a 5-star hotel, its centrally located position can't be beat, putting you right in the middle of the action—literally surrounded by big shopping malls and with the MRT right at the doorsteps for effortless travel. Beyond location, the two in-house restaurants were stellar, delivering exceptional experiences in terms of food, setting, and service. For a perfect nightcap, The Back Door offered a refined atmosphere with a great variety of drinks and whisky. Capping off the great stay, the hotel receptionists were consistently polite and courteous, making check-in and check-out a pleasure.

The best hotel breakfast I've ever had! The food was amazing, the staff were amazing, everythining was amazing. Great location, beautiful room and bathroom, the staff were so friendly and helpful, especially in the restaurant. I think this has been my best hotel experience ever and I've travelled the World's top hotels! I've just booked again for the beginning of November and can't wait to get back!

Pullman Thamrin is a high-quality, well-rounded hotel that does many things right. Its central location is perhaps its greatest asset, making it ideal for guests who want to be in the middle of Jakarta’s action—shopping, business, sightseeing—with minimal travel times. Its wellness facilities (gym + sauna/steam + plunge/hot/cold pools) complement its strength as more than just a place to rest; this is a hotel where you can balance productivity, comfort, and relaxation. If there is room for improvement, it would be in upgrading certain older rooms / towers, improving insulation (especially for street noise), and ensuring that high expectations set by the food and wellness facilities are matched by consistency.

I recently had the opportunity to stay at your hotel and I truly appreciate the hospitality and service provided by your team. However, I would like to provide some constructive feedback regarding my stay.The room felt rather small and did not provide the level of comfort I expected. On top of that, the pillows were too firm, which affected sleep quality, and the towels felt thin compared to the luxury standard usually associated with Pullman.I believe enhancing room spaciousness (or allocating more suitable rooms for families), offering pillow choices, and providing thicker towels would greatly improve the overall guest experience.

We stayed at Pullman just for 1 night, had a good and relaxing stay here. The location is good, where we could just walk to Plaza Indonesia and Grand Indonesia, and if you are adventurous enough you can even walk to Thamrin area. The view was also nice. I had informed that we were celebrating a birthday and was pleased that the staffs drew a wish in the room (on a mirror) and even gave us a bday cake (along with bday song!). So a huge shout out to Nazwa, Josslyn & Acha for going the extra mile in making my day special.

It was a pleasure to receive excellent service from the banquet team... :) .|Your team is very personable and polite. The only slight improvement is the coordination between the audio team. It seems they need to improve their SOP. However, this was quickly addressed by the on-duty manager, so it wasn't a big deal.||BR|Ibnu