Pullman Kuching

We had a pleasant stay at Pullman Kuching overall. We booked a family room for 3 adults and 2 kids, and the experience was comfortable and enjoyable from the start. The check in process was handled very professionally and warmly by Ms. Claudia and Ms. Adryanna. Both were friendly, attentive, and went the extra mile by recommending a few great local food spots and nearby attractions. Their hospitality truly gave a great first impression. I also appreciated the late checkout that was granted upon our departure, which made our stay even more convenient. The hotel itself has a nice atmosphere, with a spacious lobby and an impressive overall design. However, the room deco and layout appear a little dated and tired, a refurbishment or refresh would definitely enhance the experience. It would also be great if the rooms were upgraded with smart TVs so guests could log in to streaming services like Netflix. As for dining, the food options were quite limited since only one restaurant is currently open for breakfast, lunch, and dinner likely due to ongoing renovations. Hopefully, once all outlets are reopened, there will be more variety to enjoy. Despite a few minor areas for improvement, our overall stay was comfortable and pleasant. The service, location, and hospitality made a positive impression, and we would certainly consider returning once the renovations are complete.

On business travel and I had a pleasant stay at Pullman Kuching. Found it modern, hip, spacious, clean and walking distance to Kuching cbd. Bed was comfortable and noise level minimal. Went to the gym and discovered it was under maintenance but relocated to another room. The hotel was undergoing some renovations and maintenance. Good breakfast spread too. Recommended.

Stayed 2 nights on business trip. The room was spacious. Bed was comfy. Toilet big with shower and bathtub. Breakfast at the ground floor restaurant had good variety of cruisine. Unfortunately hotel was undergoing some renovations..swimming pool and gym was under maintenance, gym room was shifted 18th floor in a small room. Otherwise location is good. Nearby CBD Kuching river. Walking distance to shops and food aplenty.

Our room was spacious and comfortable, with a large bathtub which we really liked. However, the room and bathroom were quite dusty, it felt like it hadn't been used for a while. Housekeeping definitely needs to improve on cleanliness. The staff were polite, helpful, and cooperative throughout our stay, especially the receptionist who assisted us patiently. The hotel is currently under renovation, so some facilities are unavailable, the pool was closed, but they offered access to Hilton's pool instead, which was a nice gesture. Most of the restaurants were also closed due to renovation, but breakfast was temporarily served at Level 22. There were plenty of choices and the food was surprisingly good.

The staff were the highlight of my stay at Pullman, and I found the location very convenient. Pullman is under renovation so I did not get to experience the hotel during its prime. But, the staff were two thumbs, and I loved the spacious and tidy room - clean (is the most important), and the bed is super comfy. The breakfast is good, fresh, well thought out but not overwhelming. The area is tight (due to renovation, I suspect), but the space does have a wonderful view! The pool is closed which was a disappointment, and the check-in counter on the main floor is currently relocated to another floor. You can use the pool at another hotel, 5 min walk each way and more logistics. The hotel is next to the mall and not a far walk from the shops on two sides, which is convenient. It is not on the waterfront, but it is close enough to reach easily by walking. Enjoyable but not distinct and memorable.

The Pullman Kuching offers a truly comfy urban escape. You are immediately embraced by spacious, contemporary rooms featuring plush bedding designed for deep rest. Waking up to the panoramic views of the city or the Sarawak River through large windows is a daily luxury. The convenience of being atop a shopping mall means everything is at your fingertips. From the soothing rain shower in the generous bathroom to the attentive, friendly staff ready to assist, every detail is handled. It's a clean, comfortable, and perfectly located sanctuary for exploring the charm of Kuching. The Pullman Kuching truly excels with its breakfast lounge, offering a spectacular start to your day. It’s a culinary journey with a dizzying variety of food that caters to every craving. You can indulge in the rich local flavors, from authentic Sarawak Laksa or savory noodles, to familiar comfort foods from the West. The selection impressively stretches from classic pastries and fresh fruit all the way to more refined options, including a dedicated blue cheese station. It's a comprehensive, delicious, and satisfying spread that ensures your morning is as grand as your stay.

I had a comfortable and pleasant stay at Pullman Kuching. Despite the ongoing renovation works, the overall experience was positive. The gym and swimming pool were unfortunately unavailable during my visit, which was a slight inconvenience. However, the breakfast spread was very enjoyable, especially the variety of local delights. I would like to commend the staff for their politeness and attentive service throughout my stay. The late checkout arrangement was also very much appreciated, as it provided great convenience for my late flight. I look forward to returning in the future to experience the hotel again once the renovations are fully completed.

Had a fantastic stay and had a breakfast meal at Pullman Kuching for 2 days in a row. The spread was fresh and delicious, with great variety. ||Special shoutout to staff Melanie for her warm service and helpful recommendations that made our morning day end perfectly. Highly recommend.