Pullman Lijiang Resort And Spa

The hotel was great. Very beautiful grounds. Rooms were clean and nice. We booked the superior villa with the hot tub for 5 nights. Everyone there was great and helpful. The only downside to the hotel is the convenience factor. There aren’t any close stores for food. Closest place to get food outside of the hotel is Shuhe Old town which is a long walk from the hotel for a family with young kids. We ended up having to take DiDi to Shuhe old town for dinner. We had a driver and guide during the day so we only had to worry about dinner. Although we would have wished the hotel was located where it was closer to restaurants and stores, we like the fact that the hotel is in a quieter area and very peaceful. Would definitely reconsider this hotel if we ever go back to Lijiang.

Wonderful resort which would have gotten my 5 stars if not for the numerous creepy crawlies in my room every night. I encountered a problem of double booking when I checked in which your staff quickly assisted me to waive off one booking thankfully. The resort is quiet and not crowded; I enjoyed my stay here and the breakfast was really extensive and delicious.

Thank you so much for the surprise complimentary birthday cake . If I would to choose a place to stay again at Lijiang , I would prefer this location . Walking distance 10 minutes to shuhe ancient town which is way more relaxing than Lijiang ancient town from my opinion . This resort is ancient Chinese design and land is pretty big making our stay relaxing . Breakfast selection was plenty and good . Overall a lovely stay . We enjoyed

Service was warm and FO staff were very willing to provide assistance (including Kira and Jessy). Understandably, given that the hotel has been around for awhile, the only qualm was the decor in our room.. tired looking chipped furniture and old bathroom in need of a refresh. Hotel is a short 5 mins ride to shuhe old town so it's pretty convenient. Overall a pretty pleasant experience.

We stayed at 3 bedroom villa with Nazi architecture antique furniture , marble tile bathroom , good breakfast selection that start from 6:30am which is great , can go yulong snow mountain in 30 mins by Didi , 15 minutes to take the new panaromic train ride to yulong mountain. 10 minutes walking distance to Shuhe ancient town . I prefer to stay here than at Lijiang ancient town which is chaotic there , this hotel big landscapes and more relax. Service was friendly and attentive, staff can speak English ! Thanks for complimentary birthday cake which a 5 star hotel can provide .

Pullman Lijiang enjoys a fantastic location just a short walk or bike ride from the charming Lijiang Ancient Town, making it an ideal base for exploring the area. The resort’s villas are spacious, beautifully designed, and offer a peaceful retreat with stunning views of the surrounding mountains.The staff were consistently friendly, helpful, and attentive, adding to the overall comfort of the stay. While the breakfast was decent and had some local and international selections, it could benefit from a wider variety of options to match the standard of the rest of the experience.Overall, a great choice for those looking for comfort, convenience, and a touch of luxury in Lijiang

We stayed in Lijiang for 7 days and 6 nights, with the last two nights spent at the Pullman Hotel. In conclusion, it was the most satisfying and heartwarming experience we had during our trip, which is why I felt compelled to leave this review.Unlike other hotels, Pullman shared the manager’s Weixin (WeChat) contact, making communication incredibly easy. The manager, Rita, provided us with everything we needed for our Lijiang trip — from sightseeing spots and local restaurants to arranging a tour guide.She also went above and beyond by helping us with food delivery apps and even offering to ship back clothes we had accidentally left behind at the hotel. Her thoughtful and attentive service made our stay at Pullman truly memorable.The ambiance of the Pullman felt like a cozy extension of Black Dragon Lake itself. We stayed in a private villa, and both the cleanliness and facilities were excellent. While the breakfast selection wasn’t vast, it was well-prepared, thoughtfully arranged, and very delicious.The resort also offered traditional costume experiences and complimentary cocktails, both of which turned out to be fantastic. When we mentioned how delicious the peanuts served with the cocktails were, Rita gifted us an entire basket of them.Thanks to Rita, I genuinely want to return to Lijiang again — and I will definitely stay at the Pullman. If you’re reading this review, don’t hesitate to book it. It’s truly an outstanding resort.

We had a beautiful stay at Pullman. Special thanks to Emily and Mia for their great help arranging an airport pick-up on time and providing a hassle-free check-in upon arriving at the hotel. We appreciate all the staff for their great service.