Pullman Lima Miraflores

Pullman came recommended online as one of the better hotels in Lima and didn't disappoint. Booking was a little more complicated on their website as I couldn't book two different types of rooms at the same time. I needed to call their hotel long distance and the concierge was able to tell me how to do that online. The concierge who checked us in was very pleasant and spoke English which is appreciated as our Spanish is non-existent. The junior suite was very spacious and well appointed. The regular suite with two double beds was average in size. Room service was very good, even when they had to come back to clean our rooms. The breakfast was great, very ripe fruits, lactose free milk substitutes, fresh pastries, good quality hot foods, overnight oats, and excellent ordered dishes. It's a large buffet. The only complaint I would have would be trying to flag down a waiter for coffee or to order, they never seemed to be looking up. A couple of times I had to keep asking for a dish that I'm pretty sure was missed in an order. But overall a very clean upscale hotel with good service and comfortable rooms in a good location close to all the action.

Stayed one week, great location. |The hotel is very clean, the rooms are comfortable and large. |Delicious breakfast buffet with very friendly and attentive staff, Iovanni took care of us every morning knowing all of our special orders.|Rooftop bar is an other highlight with excellent pizzas and cocktails and a nice view.

This is very nice hotel in a perfect location. We stayed in sept/oct 2025. We upgraded to a junior suite and it was a lovely spacious room. My only negative is that the service at breakfast can be quite frustrating.Some mornings it was excellent but one morning when it was very quiet the services was both very poor and incredibly slow. Don’t let that put you off but the hotel should look into the service element. No one asked me at checkout how my stay was. More attention to breakfast service would make it perfect. Abdul the porter deserves a special mention. He is exceptional and very helpful.

This is a ok hotel with good rooms and location close to Larcomar. Walkable to Barranco. Breakfast is pretty standard, nothing spectacular but reasonable except the coffee is dire. They were helpful in looking after our luggage whilst we travelled. That said, our last night we thought we’d treat ourselves to a nice cocktail and sit and look out over the skyline. But no, the sky bar had been “booked for a private function” and we were not allowed to use the facility at all. So we’re second class guests? Given we stayed 4 nights in total, we find this completely unacceptable for a hotel of this class. We were not advised of this situation, had we had known we could have organised our day/evening differently. Very unimpressed. Won’t use Pullman/Accor hotels again if that’s how you treat paying guests.

We stayed a few days at this hotel, which is located in Miraflores. The hotel is quite nice and very well presented, room was good size and very clean. We upgraded to access the executive lounge, however after all the upgrade wasn’t worth due to the very limited provision of food and drinks available. Alcoholic drinks are only available 6-8pm, which kinda defeats the point of having access to the lounge. The rooftop pool and bar are a nice area, however during our stay quite unpleasant due to the construction works being carried out in the building facing the pool. Personnel was extremely polite and available and made sure we felt welcome and at home. Overall a good experience, maybe with a few points of improvement.

Great rooms with a nice array of furniture and lighting, which you’d think is standard nowadays, but is surprisingly not in other hotels. What was also outstanding was the breakfast, which many other hotels around the world could learn from. The array of options was incredible and all so fresh. Thank you to all the chefs and staff for providing such a wonderful spread!

Location is perfect, close to almost anything you may need, restaurants, shopping mall. Atmosphere, rooms cleanliness, noise level, amenities, are all espetacular. That was my first visit to Peru, and Lima surprised me; this is not about the place, but the people. Every single person I interact with, drivers, waiters, sails people, were all very helpful and very nice. — I’d like to add a note about all the employees at Pullman, they are all extraordinary

Absolutely amazing suite and structure. Very swanky and wonderfully run. The breakfast buffet is expansive and the coffee is excellent. Only complaint? The elevators are so quiet, you can miss them!