Pullman Quay Grand Sydney Harbour

Location is amazing and the staff are attentive and friendly. We booked the larger bridge view room and were very pleased with the space we had. Had a kitchenette, laundry, and large balcony with fabulous view. We had initially booked for our 2 day layover in Sydney on the front end of our trip, we had such a lovely stay we opted to also book for our departure layover as well. We usually send over a few requests prior to our hotel stays (make the pull out bed up, extra towels, usually a late or early check in request) this is one of the few hotels that actually had all our requests met at check in. That was so very much appreciated! We also requested to have the same room on the second stay as we had on the first stay and they were able to accommodate that as well. Our son said the pull out was actually comfortable (rm 508) Breakfast was also quite good. Thank you for a lovely stay!

My stay at the Pullman Quay Grand was absolutely lovely. The staff and property were top-notch—clean, efficient, and genuinely thoughtful. I was even offered a complimentary bevvie from the bar, which was a kind touch after the small inconvenience of waiting for my suite to be cleaned. The room was spotless, and the jetted tub was just the ticket after a long, rainy excursion downtown. Access to key points like the international terminal, the CBD, and even across the water to Manly was a breeze straight from the hotel doors. You’ve got dining and shopping right along the docks and The Rocks, so there’s plenty to enjoy without going far. A stroll down the waterfront held stunning views of the Sydney Harbour Bridge and Opera House, and the Royal Botanic Gardens are just around the bend. If offered, don’t skip the brekkie! Breakfast was delicious, hearty, and offered plenty of variety—it included tea, juice, and a proper espresso. All in all, worth every cent. I’m bringing my Mum along next visit. Aloha!

We had a deluxe garden view and we are so glad we chose the garden view. It was away from all the harbour and noise. we could sit on our balcony in the late afternoon and enjoy a drink and platter overlooking the gardens. Plus as the garden view face east we got wonderful morning sun (dried my washing so well). || Never once did we see anyone on the harbour balconies as they had sun streaming in the afternoon and would just be too hot. ||||The apartment was clean and fresh. We loved the location. Breakfast was great - especially being able to order from menu, rather than having a stoggy buffet. ||||Only gripe is the bed had a bit too much partner disturbance for us. And the dishwasher and laundry powder was not topped up for our 4 night stay. The room was so so quiet and we slept well.

10th October stay. We booked a lovely one bedroom apartment with garden views. Efficient and friendly service. Clean room and fully equipped kitchen and laundry in the apartment, also fully air-conditioned. During our stay the main hotel restaurant was under renos, but the Hacienda bar was available to use for breakfast and drinks (not sure about dinner as we didnt use it for that), also lovely harbour views. Small convenience store next to the front entrance. Very limited parking outside the entrance with only 3x spots. Valet parking available and during our stay it was $75 p/n. Large gardens directly across the road to explore. Located in the heart of Circular Quay with plenty of dining venues to choose from and also minutes walk from all ferries. Could stay here to catch a cruise as the dock is located on the other side, approx 5-7min walk. Train station and tram is also very close. 5min walk to Sydney Opera House. We thoroughly enjoyed our stay here.

We were so impressed with the location, right on the harbour with amazing views of the Harbour Bridge. Easy access to the ferry services, trains & and bus. The hotel was exceptional, the rooms are gorgeous! Breakfast was delicious with a fantastic selection of options on the menu. Highly recommend!

The location was excellent. The room we had overlooking Garden side was great…. bright, quiet, very well appointed, comfortable. Thoughtfully done with heavy internal doors to dull sound to bedroom. The staff was helpful and friendly. The gym was adequate … some equipment broken. having free weights available would be better. The sauna ,pool and hot tub well maintained. The included breakfast was a good selection . We would recommend to friends

Comfortable accommodation. Great location. Staff are polite but not as attentive as other similar hotels including other Pullman locations. Breakfast is limited to a selection and there’s no buffet for yogurt or fruit to start. Lunch/dinner was nice but the wine we requested, one of two roses, was not available.

We had a very spacious and well equipped apartment on the 10th floor. It had a lovely balcony with views over the harbour where we could watch all the water taxis and the cruise liners coming and going. There were plenty of restaurants within walking distance. The opera house is a few hundred yards away. The hotel is an excellent base for sightseeing.

I really liked my stay at this hotel, AMAZING VIEW!! If your coming to Sydney and are looking for a hotel with a view, this is where you go! Lovely reception staff, helpful with valet. The housekeepers come around to your room and make you beds and leave fresh towels whenever your out. Good kitchen, dryer and washing machine, dishwasher, spa/bathtub, up to date televisions, complementary hair wash and conditioner, minibar, and to top it all of its in prime location. one thing I know they couldn't really control but depleted the overall quality of my stay was that there was a jackhammer drilling in the room near us at 9:00am, especially when your having a sleep in its a bit of a mood killer. Most other people won't have this problem. :)

WOW!!! so we stayed at the TWO BEDROOM GRAND SUITE OF THE PULLMAN QUAY with our two toddlers. We got upgraded for $200 more USD. Definitely the LUX life. Check out the video! https://www.youtube.com/watch?v=cRXOAIU5oY0 All those billionaire instagram people show this place off and I wanted to see what the hype was all about. THE VIEW ALONE is amazing! Grab a bottle of wine and drink it on the balcony with a loved one while enjoying the view of the harbour brige while watching the people peruse the pier. ITS STEPS away (3 minutes-5 minutes walk) from the SYDNEY OPERA HOUSE.

The Pullman Quay Grand Sydney Harbor was the perfect location for my husband and I to stay after disembarking from a cruise ship in the Circular Quay Harbor. The hotel is about an eight minute walk from the ship terminal. A double decker hop on and off bus stop is right across from the hotel on the Macquarie Street side and we were able to go on a comprehensive tour of Sydney, which included Bondi Beach, on the double decker buses. The hotel is also a short walking distance from the Rocks, Sydney Harbor Bridge, and the Opera House. The Circular Quay train station is about a five minute walk away and there is a train that goes directly to the airport from that station. The hotel staff demonstrated exceptional customer service in all of our interactions with them. Our handsomely decorated suite was the perfect size with a full kitchen, washer and dryer, dining area, living room, bedroom, and bathroom with a shower and jacuzzi tub. Although there is a restaurant and bar in the hotel, there is also a variety of them in the Rocks and between the hotel and the Sydney Opera House. The room was not as clean as it could be with dusty blinds, discolored grout in the bathroom, and the desk was worn and sticky. If not for those shortcomings this hotel would have definitely received 5 stars. If I return to Sydney I will definitely stay at this hotel again!

After realizing I'd only be here 1 night I was disappointed! I wanted my stay to go on and on. A least a week. Friendly staff, beautiful suites with everything you might need available. (Including functional kitchen and laundry.) And wonderful Harbour views that you could reach out and touch. Even if you are in bed. Being able to step out the door and have the city and transport right there made everything effortless.

Located right on the Harbor, this place is centrally located near shops on Pitt Street and restaurants on George Street. Ferries can take you almost anywhere. The rooms are clean and well maintained with kitchen and laundry facilities in the room. Also there is a balcony that opens up for fresh air and stunning views. The staff is helpful and friendly.

Great Location. Steps (all within a block or less) from harbor, opera house, ferries, train and bus lines as well as touristy shops and other restaurants and bars. Very convenient. Nice view of bridge and harbor and dock side. We didn't think it was noisy but think that may be a function of having a room away from any construction projects. We liked the suite set up of the room with a full kitchen, en-suite washer/dryer, seperate bedroom and living room where one could nap while others could be up and about. Our room was clean and tidy. And, again, super convenient location. Breakfast included in our rate seemed expensive but once served the food, it was quite a spread which allowed essentially a taste of everything. Held me for a long day traveling. Also about food here: snacks were ok, drinks weren't bad. Concierge and check in employees were super helpful on our morning check-in. We arrived very early from our US flight and were directed to a large guest bathroom that allowed us to freshen up to tour around the city (on hop on/hop off bus stop about 600 feet from the front door) before the room was available. They also happily kept track of our luggage in their secure luggage storage area while we were out and about. We felt safe in this area despite it being "warf-side". Seemed well patrolled and was well lit. We would stay here again and recommend it as a good option for folks who can spend a little bit of money and want to be close to any form of transportation. Not the most expensive in Sydney but certainly not the least either. We thought it was a fair deal.

I am frequently in Sydney, and the Quay Grand Suites is my preferred hotel. It's spacious, clean, and conveniently located, near restaurants and the railway station. The suites are appointed with a washer/dryer, dishwasher, kitchenette and fridge. There are two flat panel TVs, one in the living room, the other in the bedroom. The only negative is the shower spray, if directed at the shower door, results in flooding of the bathroom floor. The restaurant is very good, but overpriced. You're mostly paying for the harbour view. Their sister hotel, the Quay West Suites in Melbourne is also quite nice.

A bit disappointed!! Am here for my wedding, Internet not working, phone not working, shower head fallen off, my mom's room didn't even have a shower door!!! Now, after a 23 hour flight we couldn't take a decent shower, someone came in to fix the Internet (the front desk wanted us to come back down to the lobby to fill out a form for the Internet), now a handyman will be coming to fix our shower head when we just want to nap after a 24 hour travel!! Also, my mom's room in garden view is more like; people on the street get a view of the room!!! To top it off I have maids fighting in my room while cleaning!! Wow!! Where am I??? Nice room, just lacking in service and up keep. Someone is not doing there job and staying on top of things!! Especially, for a 5 start hotel! Disappointed! Try a different hotel in the area.

We really enjoyed this premium hotel, too bad it was only for two nights. Amazing location and its worth it to spend extra for the harbour side view rooms. Located right on the Quay you can either exit the building up on Macquarie Street or on the Quay walkway itself. A few minutes walk to the wharf, opera house or rocks and surrounded by shops and restaurants. The property does look a little aged here and there and could use a refresh sometime soon. But the rooms were clean and everything worked great. Our room features a balcony porch overlooking the harbor with remote operated blinds for the sun in the morning. A washer and dryer in the room and a full kitchen. Separate bedroom with comfy bed and plenty of closet space plus a large bathroom with shower or a big hot tub whirlpool. We did not try the restaurant but we did visit the pool and jacuzzi which were beautiful and offered a view of the harbor. The staff were exceptional and very helpful arranging our bag check and taxis. Yes it is pricey although I found a decent deal on Hotels.com that made it worth the expense. I would most certainly stay here again if I have the opportunity.

Nice hotel. Very different to other Pullmans, no executive lounge (like other Sydney Pullmans and Melbourne). Rooms are huge and very lux. Very close to Circular Quay train station and food/attractions. I personally wouldn't stay again only because I prefer Pullman Hyde park, Sofitel or QT but would suit very wealthy travellers who need to be in Circular Quay.