Fatimah Ilyasak
Google
I would like to start by apologizing for the late review. My stay at the hotel was on December 28th and 29th, 2024 to celebrate my husband's birthday as a token of appreciation for him, and I wanted to share my experience. Book thru trip.com and request for complimentary birthday decoration. They fulfill the request for free :)
First and foremost, I want to acknowledge the exceptional service provided by the staff. From the moment we arrived, the front desk was incredibly accommodating. They allowed us to drop off our bags before heading to the parking area, which made things so much easier. The staff even helped us carry our bags to our room, ensuring a smooth and welcoming experience right from the start. I also want to thank the cleaning staff and the pool attendant for ensuring that the pool area was well-kept and safe for us to enjoy.
Additionally, I found this hotel to be very kid-friendly. It's a place where you can let your child walk around freely without the worry of strict rules or too many fragile items. The layout of the hotel, with minimal furniture or glass items, made it much more relaxed and comfortable for families. It was nice not to have to constantly worry about our little one’s safety, which made our stay even more enjoyable.
As for the breakfast, while the food was good, I felt that the variety could have been a bit more exciting. The options were a little dull, and I would have appreciated more variety or some unique dishes to choose from to make it a bit more memorable.
Overall, I highly recommend this hotel, especially for families with young children. The staff service and kid-friendly atmosphere made our stay pleasant and hassle-free.
Thank you for the memorable stay, and I look forward to staying with you again and creating more sweet memories in the future.