Punthill Apartment Hotels | Flinders Lane

Room is dated, fridge is not cold, extremely dusty in the rooms. Do not stay on level 1, especially over looking the side lane. You can hear everything people eating, sneezing, music, etc.. the cleaning is the lane at 2am is the worst. Building sharing and windows vibrating. Windows closed but you still get the cooking smells. Not double glazed at all. Asked for change in room, but none available. One more night of this, but looking to check out early if we can find another alternative accommodation. On positive note, extremely great location.

Good things - nice big comfy bed - alas that was about it||Kitchen / Lounge - all the plug sockets had greasy dirty dust on them|Dirty foil on the oven shelf|Moldy and dusty air vents in the ceiling|Cracked and chipped floor tiles|Filthy sofa - stained fabric and when we moved a cushion - UGH - so much old food, crumbs etc under them |Stained footstool, damaged kitchen workbench, damaged coffee table||Bathroom - previous occupants toiletries and shower cap|Dirty ceiling vent|Steams up completely when you have a shower|Shower is over the bath with the taps mid bath - so if you step forward you bash your legs on the tap |Shower head in fixed position |Awful lighting - one small LED in the ceiling over the mirror - totally useless for makeup ||The WiFi was not good - very slow ||The whole place needs a total refresh. ||Location is good for city centre but that comes with a LOT of noise - 5am garbage collection and a lot of late night drunk people.

I'm really disappointed. I booked for 7 days for my brother and I to be at. Only one is staying at I cannot stay due carpets absolutely filthy. The strong smell of cleaning fluid throughout the building is unhealthy for asthma sufferers. I stayed one night only to find asthma was playing up. And the window could not open from inside. So poorly ventilated. Netflix and as stated cable TV was not available. As the TV was not even a smart TV. So I'm having to split up with my brother due to health problems being exacerbated with the hazards. ☹️. I really thought I could trust these people. The same place down further is actually that's punt Hill is not bad considering this establishment. I've wasted $1700

Location is strategic, close to many good cafes, restaurant and shopping malls.Staffs are all friendly and helpful.We arrived around 11 am plus and they let us enter our room earlier than the check in time.Our flight back home was midnight and they gave us a late check out (11 am).Our one bedroom apartment was spacious, the kitchen utensils were complete. We cooked our breakfast everyday.The staff upon check in offered us a extra bed too but we didn't take it.I will come back to Melbourne next year and will definitely stay again in punthill 👍Thank you for the great stay ⭐⭐⭐⭐⭐

I stayed in room 106 for three nights, and my experience was quite frustrating due to noise issues. On the first night, there was loud music outside and noise until 1 am, followed by cleaning vehicles and trucks starting at 4 am. The second night was no better, as outside noise continued until around 10/11 pm, with trucks again beginning their work at 4 am. The third night repeated the same pattern as the second. ||Do not expect to get any sleep in any room facing the street. The room needs soundproofing to make it more tolerable. Additionally, the room was outdated, and I experienced frequent fluctuations in hot and cold water. I requested to be moved to another room every day, but unfortunately, my requests were met with the response that the hotel was fully booked.

We got given room 111, a disability room on the ground floor, while feeling like a dungeon semi underground with no light and concrete view from windows the room was disgusting. Stains all over the couch and carpet, disability bathroom which was also full of stains and no suitable for non disability, small mirror and sink etc. I went down to reception straight away expressing my discomfort and they did move us up to a room that actually displays as the rooms appear on the website however I will add that while our room was ok after moving, the cleaners pile bags of dirty towels and sheets in all surrounding the elevators on every floor, this is unflattering for people checking in, the carpet in the hall ways is a trip hazard with it bubbling everywhere. This truly is not a 4 star, I would say 2-3 at most, it needs to be refurbished.

A good location near Flinders street train station, major tram stops, shops & restaurants. Only problem is that there is no place to unload luggage & car park is very narrow & limited. As we were given a room on the 2nd floor, it was also quite nosy. We were also happy with the free upgrade from studio to 2 bedroom apartment and having a nespresso coffee machine in the room.

We were locked out of our apartment on the last night and had to wait for over an hr and half for someone to let us in...the toilet in reception was locked...tried to call and message the numbers given several times and all unavailable..only that a guest came in who had a number that had called her previously and rang it back for us we would have been there till reception opened the following morning....had to use the Pokies toilet round by the station...it was quite distressing...advised reception the following morning...he wasn't interested...didn't even hand it over to the next receptionist when we told her...really not acceptable the apartment also said it had a washing machine but it didn't. .. the machine was in the corridor at a cost of 3 aud...wouldnt stay again. The bloke on reception wasnt interested and didnt even hand it over to the next girl who was on duty...who...incidentally advised I would receive a phone call from the manager on the Monday which was the 3rd Nov...needless to say...that hasn't happened...wouldnt recommend.