Punthill Apartment Hotels | South Yarra

I recently stayed at Punthill South Yarra Grand, and I couldn’t be more impressed with the experience! The location is perfect, situated in a vibrant neighborhood with plenty of cafes, shops, and restaurants within walking distance. It's also well-connected to public transport, making it easy to explore the city. The apartment I stayed in was clean, spacious, and well-equipped. It had all the amenities I needed, including a fully stocked kitchen, comfortable bed, and modern bathroom. The staff was incredibly friendly and helpful, always ready to assist with any questions or requests. I also loved the on-site facilities, including the gym and parking options, which made my stay even more convenient. I would highly recommend Punthill South Yarra to anyone looking for a comfortable, stylish, and well-located place to stay in Melbourne. I’ll definitely be returning on my next visit!

I had an awful experience at punthill. Although the staff were nice, the room had a disgusting smell of urine and mould that made it almost unbearable to stay in. There were stains everywhere—on the carpets, furniture, and even dirtiness on the walls. It felt filthy and completely unhygienic. The shower had no seal so the water went all over the bathroom. I would never stay here again and wouldn’t recommend it to anyone.

Appalling, this is no where near Punt Hill standards, or anywhere near industry standards. As per others reviews published here, I can confirm dirty room, broken chipped bedside tables, saggy bed with dip in middle (broken springs?), toilet needs a good clean….actually it ALL needs a good clean. Banged up dented fridge, it goes on. |The biggest problem was it was after I checked in that I was informed that I might come across tradies in the hallways. What I WASNT told was that the noise and banging the tradies made would start above my room at 7am both mornings!!! |The last night I stayed I was woken by noise by the family in the apartment next door to me. I’m a Mum, I know what noise kids make…but they arrived at the apartment at 11.30pm letting the small kids cause chaos and screaming at each other in the corridor at 11.30pm which then continued in the apartment nxt door to me until after 1am….then the hammering again at 7am….top it all off with the room cleaner letting herself in at 8am on the day I’m checking out to my shock! Sort it out! |If works are being conducted in the building I believe you have a responsibility to make sure customers are made aware BEFORE THEY BOOK AND PAY. This is not something you treat as an after thought. I believe that this property should be not sold as accommodation until the refit has been completed. |All in all I was pretty disgusted with this property, money is not my decider on where I stay, location and quality is. Having stayed in other Punt Hill properties over the years I trusted the brand. Never again!|Also if I get to”choose my perk” as a member and I chose free car parking….i was surprised I only got one nights free parking for a two night stay. Bad for ! $45 for a nights parking being charged to my account.

over charged, once and again, and then accidentally charged my CC after I left. I fully paid via PayPal, they got my CC details from a different transaction. Told me would refund me via EFT to my account immediately. provided account details, have not received after 5 business days, a few emails to chase up, now just ignore me. Due to no hot water, dishwasher not working, left, even though 5 days accommodation was fully paid. Rude reception except one lady refunded some of the over charged amount. I would give a 0 star if I could.

I was extremely disappointed with my recent stay at this hotel. The room I received was nothing like the photos shown online. The space appeared outdated and poorly maintained. There was visible dust and fingerprints which suggests the room was not thoroughly cleaned prior to our arrival. In addition to this, I found mould in the bedrooms and to make matters worse, the bathroom fan didn't work, making it uncomfortable to use the facilities. I attempted to reach out to hotel staff about these issues, but unfortunately, they were unresponsive and did not offer any solutions or assistance. I attempted to raise my concerns after my departure and was advised I would receive an email, i have now followed up multiple times to discuss these issues and am yet to hear back. Overall, this stay did not meet my expectations, and I would not recommend this hotel based on my experience.

10/10 for everything. Best place to reach MCG or city. Great housekeeping service. Reception service is good too. All facilities are included in one price. Internet is really new and clean. No one will regret trust me!! ♥️

We stayed for three nights in the two-bedroom apartment in October 2024. I went with my two sisters and it was our first time to Melbourne. We thought the location was fantastic, out of the noise and business of the CBD, but right across the road from a train station and tram stop. Easily took only two stops via train to reach the CBD. Also a great street with many spots for getting in/out of Ubers and other rideshares. There was also a 7/11 just down the road which was very useful. We thought the staff were very friendly and helpful. The room was nice, definitely enough space for the three of us. Two bathrooms. The ensuite in the main bathroom was great. Downside, the second bathroom for the second room was very, very tiny and had no door to close off the shower to the rest of the room, only a curtain. We found the entire bathroom flooded whenever we showered...and we did try our best to avoid this! We found it quite useful having a small stove, fridge, microwave and cutlery in the room (although we only needed to use the fridge). There was a flat-screen TV with available streaming services including Netflix, Prime Video and Disney +. The daily housekeeping service was great! We received a fresh stock of towels, linens and toiletries daily. The balcony gave us a nice view (we were on the 12th/top floor). Would have liked maybe a small chair/table on the balcony but definitely would not hinder us from staying here again! Nil ceiling fans/air-conditioning in the bedrooms but did have windows that could be cracked should we need them. Air-conditioning was available in the living room. All in all, had a wonderful stay and really appreciated the friendliness of staff!

Booked through Air BNB weeks in advance but Punt Hill Apartments cancelled 3 days before my booking. In their words they mis-advertised the price so I have to pay hundreds more if I still wanted to have the room. No consideration for their error, obvious scam to lure people into a “good deal”. If I could give 0 stars I would.