Punthill Apartment Hotels | Spring Hill

We stayed at Brisbanes Punthill in January 2026. Do not be mislead by google photos, where professional photos and lighting are completely misleading, our room was dull and lacked the vibrance that these photos displayed. The room was suitable to us three guests, however it is a very old set up with the general feel of the room. We found an old/empty beer bottle in the bedside drawer and were very disappointed by the kitchen although it was a reasonable kitchenette set up, the dinnerware, cooking equipment, and utensils were dirty, we had to hand wash these prior to use because the dishwasher was filthy! The room appeared tidy, however it was a lazy clean lacking attention to detail. However, the service from staff was excellent allowing luggage storage, flexibility with late checkins, and general politeness and willingness to help/serve, although the accomodation itself met very basic needs!

Had everything needed for a short stay to attend a concert at Suncorp stadium which was a short uber trip. Cafe downstairs for a nice coffee or breakfast, Apartment was clean and comfortable beds. Pool was above to refresh after exploring the city Approx 10 minutes walk to although a hilly area city cat ferry which you can travel on for 50cents to Southbank for a swim and nice places to eat, or to breweries by story bridge. Being from Sydney and not knowing Brisbane seemed like a good location to explore the city

The staff were friendly and well presented , I checked in a day before NYE so there were quite a few party goers but it didn’t bother me but I’m sure on an average week it would be quite peaceful . quick check in , room was clean and well presented , View on level 5 wasn’t the best but still nice ! location is great ! close to central station and things you need . would definitely come back here given the opportunity Only issue I had was the sliding door got stuck a couple times and came off the rails as well but it was an easy fix .

Our room was filthy dirty and smelt of dogs and possibly nicotine. The kitchen has very little lighting . To have functional lighting we had to pull out the rangehood but it had a stench of old cooking fat. The pool is a disgrace and has NO steps. None .There is breakfast cereal in the couch and the lift needs a rebuild. There is no access to media. Personal accounts have to be used and paid by guests. The photo on their web site is fake . Regarding their pool. There are NO STEPS..NO LADDER.

Good staff and mostly clean. The location is great and convenient. We paid $285 for the night plus an extra $50 for late checkout, but after checking in we were told maintenance would be coming early for the air-conditioning, which defeated the purpose. The beds were very hard, the room was quite noisy, and there was only one slow elevator. Overall okay for a short stay, but not very comfortable for the price.

OK, do you think you should book it yourself? If you are looking for one to three nights, then it will be good; any longer, do not bother!| I booked a three-person room for two people to have more room, and I liked the idea of a bed around the corner for more privacy, as I was sharing with my nephew. We booked for two weeks. Looking at the diagram, it showed one single wardrobe and one double wardrobe, plenty of space (so I thought), and all the hotel pictures looked good.|The facts|1 The room had one single wardrobe with 7 hangers no drawers, so we lived out of our cases for two weeks|2 I was shocked to find out that if you are staying for more than a week, then you only get housekeeping every 7 days. Our bins were overflowing, so they made an exception and agreed to collect them after 5 days and told us we could collect clean towels ourselves from reception |3 The staff are very friendly |4 The beds are clean and very comfortable, but the hotel is a bit tired |5 The pool is cold and very shabby|6 I was not impressed with the balcony furniture

The hotel feels quite tired, it is a bit gloomy and looks like it needs a good clean up. The apartment itself was well laid out but was not perfectly clean. As it’s an apartment hotel I thought the room would have a washing machine, however laundry facilities are shared and come at an additional cost. The pool area didn’t have a great ambience.||The cafe does great coffee and the food is quite good.

The most amazing and helpful staff. The location is brilliant for those quick trips to the inner city. The rooms could do with an update, but the bed was comfortable and the room was clean.

Would have to be cheap for my business because it's a tad aged and noted was the comfortable bedding but lacking privacy as curtains are see through Wi-Fi is free

Punthill feels a little like a grown-up hostel, offering spacious serviced apartments that are nicely furnished and decorated in a fun but comfortable and slightly luxurious finish. They also offer 3-person accommodation, which is unusual and fantastic for myself, my mum and my sister (particularly for me, as I'm usually delegated to the sofa bed in this scenario!). The bathroom is also great, with a nice big shower, and our balcony was another bonus. The kitchen is equipped with a fridge, dishwasher, hob (stove) and the other basics you might expect (although no oven) - perfect for some light cooking, and I suspect this would make a great corporate apartment. The apartment is generally clean although a little dusty in some corners. Wifi costs extra and our 24hr pass ran out after approx. 18hrs, and the "servicing" is fairly basic (e.g. beds were made but towels not properly hung). Overall, the Punthill is a great option if you're looking for extremely comfortable and relaxed accommodation where you can be self-sufficient. I would definitely look at staying here again if I'm back in Brisbane.

Punthill Apartments have been wonderful for the four days we have stayed here. The room was luxurious and comfortable, and staff has been helpful, kind, and personable. The rooms are well-furnished studio apartments with comfortable king beds. (So long as you aren't trying *really* hard to find a flaw in them, as a prior reviewer seemingly succeeded in doing) The room was complete with everything needed to prepare meals--and has a spacious patio in the back with BBQ, pool, and a fairly decent weight machine. The location of the Punthill is very near the Brisbane business district. It is a 4 minute walk from Central Station, where all light rail lines through the city may be reached. There is also a nice cafe in the ground floor of the hotel, which serves breakfast, lunch, and dinner. Check-in closes at 8:00, but they have an after-hours lockbox for late arrivals. WiFi is $10 a day, but if you sign up on the login screen, it will be free whenever you re-book or stay in a sister hotel.

Slightly aged and tired from the outside but a nice surprise on the inside. The location is great, up high on Astor Terrace with views and a short stroll to the shops and the river. The staff were welcoming and friendly but we didn't have any issues with the hotel (other than another party burning their toast and causing a short early morning evacuation). The lift is small (not uncommon) but my room was excellent. Clearly refurbished not too long ago, well laid out, clean, spacious and tasteful, I did not have a single complaint...other than the toilet door that opens to rest against your knee. I was on the 2nd floor and had a large well vegetated balcony that, with the sliding doors fully opened, made the apartment feel huge and a pleasure to stay in. The kitchenette was small and cramped but came with a small table, a dishwasher, a full sized fridge and was big enough for some prep and cooking. There's a laundry with plenty of machines on the ground floor and an outdoor gymnasium and pool on the second floor. Rooms are serviced daily and staff are approachable and friendly. WiFi is unfortunately extra. I can see myself returning.

A lovely modern hotel with very helpful and friendly staff.

I wouldn't ever stay here again or recommend it to anyone. The room was nice except for the king bed advertised - which was a king split (ie, two singles zipped together with a hard solid middle). On telling reception about this, we were told that all the beds are that way. We pointed out that this is false advertising under the Australian Consumer Law & were told by receptionist Paul (spot him by his bald head!) that "I've been in this game a long time & you're wrong." I then pointed out that, as a lawyer I know the law, and he was incorrect & needed to update his ads. He said we were wrong, and with a smile, loudly said we were falsely accusing him & dismissed us. Worst customer service I've ever experienced. Do not stay here.