Pur Oporto Boutique by actahotels

We enjoyed this hotel very much. The location is near enough to the action of Porto without being in the center of it. The room we had was very comfortable and clean. The hotel staff is super accommodating. We enjoyed the breakfasts.||One thing to be aware of is that the building adjacent to this hotel is under renovations. At the time of our visit, no work was being done and, according to one staff member, work hasn't been done since mid-summer. That being the case, work could resume at any time. Had there been activity next door, we would've been greatly impacted by the noise. So maybe ask about that when you book this hotel.||Again, our visit was fantastic! Especially loved the cookies that were put out some evenings :)

The hotel was smart and modern with welcoming staff on arrival. It was a long walk 25/30 mins to the waterfront and definitely a taxi ride back for us as it was all uphill and we're not so young any more!! Rooms were modern with very comfy bed & pillows. Unfortunately the breakfast was disappointing with not much choice and the space was really too cramped for people sitting so close together. Hope the management sort this out..

Wonderful Experience – Looking Forward to a Future Stay! ⭐⭐⭐⭐⭐ Although I wasn’t able to stay at the property this time, I had a very positive experience with the hotel. The staff was incredibly kind, responsive, and professional throughout the entire booking process. The hotel itself looks beautiful, well-maintained, and full of character. Based on the excellent service I received, I can wholeheartedly recommend this hotel to anyone planning a visit to Porto. I’m already looking forward to booking here again on my next trip!

Absolutely appalling service! Rooms were fine but on the smaller side but kept very clean. Staff could not accomodate my request despite requesting on 3 occasions that I needed 2 separate single beds and was given one queen. Staff were not willing to compensate for this. Major plumbing issues! Went to adjust the temperature of the shower and the entire hot water tap came off and so the room completely flooded. When I phoned reception to alert them they did not answer at first. They finally rang back after about 3 minutes of gushing water coming out of the wall. It then took them another 5 minutes to come up and assess the issue which by this point the hallway began to flood and other rooms were being impacted. I was then given a new room but nobody rang to check on me or see what they could do to make my stay more pleasant. No compensation provided. Was just told “I can’t do anything at the moment” and was directed to send an email to their generic inquiries email.

It's a good hotel, cozy and clean. Large room, with all the quality personal items. (Robe, slippers) Very good location, close to many attractions, attentive staff. The only thing I would like is a more varied breakfast. I would be happy to stay again.

Gorgeous hotel! Rooms are stunning and the bed/pillows were soo comfy!! The hotel is a good location but it is all uphill from the main part of Porto, and an all uphill walk from Trindade metro (which is the closest metro)…. So bear that in mind! I was in room 307 and there was a lot of noise coming from upstairs in the evening. I assume this was due to whoever was staying in that room but it was very noisy which was quite annoying when trying to sleep after a long day. Other than that, I throughly enjoyed my stay here!

This hotel is not far from the city downtown. My room was really small. The price level with 200€ per is to high for the hotel standard. Service at the reception was really good. Breakfast is okay.

TLDR: comfortable, quiet hotel in a good location but beware: your "private terrace, the perfect place to relax" may actually be extremely overlooked! This hotel is well situated, a short walk up the hill from Bolhao metro. You can get all the way down to the river in 25 minutes. The rooms are very comfortable, especially the beds. The location is quiet (although the building's ventilation kicks in at 07:30 and causes a lot of noise so don't expect a long lie in). The staff are generally polite and friendly (unless you have an issue, then they seem to roll their eyes..) Unfortunately you can easily be mis-sold at this hotel. For the extra cost of a "private terrace", room 101 does not live up to the billing. Whereas all the other balconies and terraces have privacy screens, this one doesn't, despite being 1m from the staff smoking area and 5m from the public terrace attached to the restaurant... A simple change here would make a lot of difference! Overall we did enjoy our stay and would consider it again, just wish there was more clarity on what to expect when you turn up