Rebecca S.
Google
Hi,
I’d like to give some honest feedback about something that has been bothering me for a while.
Every day I come to your café — it’s right across from my workplace, and your matcha latte is honestly the best in the area. I also really appreciate the warm energy of the staff; I always leave with a smile.
But there’s one fundamental issue that I can’t overlook anymore.
I’m vegan, and each time I order, I end up paying noticeably more just because I choose a plant-based milk. It feels unfair — almost like I’m being penalized for making choices that are better for animals, for the environment, and in many cases even for public health.
This daily extra charge adds up significantly. It genuinely affects my budget, and it puts me in a strange moral position where doing something responsible comes with a financial disadvantage. It shouldn’t be more expensive to make a sustainable choice.
I’m saying this because I really like your café — the atmosphere, the drinks, the people. That’s why I’m hoping you will reconsider your pricing for plant-based options. Many cafés in Berlin have already removed the surcharge for oat or soy milk, and it makes a huge difference for customers like me.
Thank you for taking the time to read this. I truly appreciate what you’ve created here — I just wish it could be a bit more inclusive for everyone who chooses a vegan option.
Warmly,
Rebecca