PURO Hotel Kraków Stare Miasto

Excellent location to explore Krakow especially being so close to transport links. Considering its location, there was no noise. Hotel exceptionally clean. The rooms were very comfortable and facilities managed by an easy to follow iPad. The atmosphere was very friendly and inviting. The bar staff were incredibly knowledgeable. Alisha was an amazing mixologist, creating mouth watering cocktails.

Absolutely amazing stay! I was on a business trip with a group of 14 people, and every single one of us was equally impressed. The staff at Puro Hotel Old Town Kraków were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The breakfasts were outstanding – fresh, delicious, and with plenty of choice. The rooms were stylish, comfortable, and perfectly clean, offering everything you could need for a relaxing stay. The hotel’s modern yet cozy interiors create a wonderful atmosphere, and the location couldn’t be better – just a short walk from the main attractions of the Old Town. Truly one of the best hotel experiences we’ve ever had!

Central location, functional rooms in Puro concept style, good lunch menu, decent breakfast quality even on the smaller side, friendly staff. Rooms are on the smaller side which is clearly stated during booking so for 1 person on a business trip the hotel is ok. The privacy of the bathroom is very limited, so if you travel with someone, be ready for that.

Everything perfect especially the bed is very comfortable compared to other 4/5 star hotels. Nice location, very close to the central station. The reception people were nice in general but we did have a moment of bad feelings when checking in: we were trying to figure out all the info on the tablet and the girl at the reception asked very impatiently whether everything was ok; I explained I was looking at the options re pillows etc. and she said those were for regular guests (we are not their regulars of course) which felt a bit wired.

Excellent modern hotel, 5 minute walk from the old town. All staff were polite and friendly. Rooms are modern, clean & well kept by the housekeeping team.|I was not sure what to expect for breakfast as it was our first visit to Krakow/Poland. Plenty of healthy choices, which we enjoyed.|Thank you to all staff for a pleasant stay.

We’ve just come back from staying here and we were thrilled with everything. We arrived at 11am after our flight and even though check-in wasn’t until 3pm, the receptionist was able to check us in and find us our room- we couldn’t have been more grateful for this as one of us wasn’t feeling well and needed to sleep. The breakfast buffet offered a wide selection of foods including cooked options for no additional cost. The staff were all friendly and welcoming. The location was perfect as we weren’t too far away from the centre of Krakow which was in east walking distance. We would definitely stay again!

A bit late for my review! But last year i was there in November! Great hospitality! Really helpful staff! Clean rooms, and very nice breakfast! Stayed there for 8 days and i felt them like 2! Needed more! Location was great! Opposite the mall and 5 minutes walking to the old town! If i went back to Krakow i would definitely stay there again! A bit small rooms but because it’s a very affordable hotel for what it gives you i would recommend to book one of there bigger rooms! Everything is exactly as in pictures! Soundproofing and very warm in winter!Perfect! But if i could give 10 stars i would! Thank you Puro Hotel! 🩷

Beautiful room, excellent service, and a perfect location! Everything exceeded my expectations — clean, cozy, and welcoming atmosphere. The staff were incredibly friendly and helpful throughout my stay. I would definitely come back and highly recommend this place to anyone looking for comfort and quality.

Staying at Puro was an amazing experience to say the least. For starters it's absolutely stunning. Secondly, the concierge staff is on point 24/7. They are attentive, kind, thoughtful, and helpful. Now to dive a bit deeper, the rooms are lovely. The aesthetics are pleasing, there is ample storage space and a safe. Everything is controlled electronically which is pretty cool, however there are those one off glitches in the system. I would encourage them transition to an iPad from the Samsung tablet, but I could just be bias haha. There is a cute breakfast spot with freshly baked goods, a restaurant and bar on-site. Did I mention the indoor and outdoor lounge areas!? All are spacious and wonderfully designed. Guests also have access to the on-site spa which is equally lavish and refreshing. To put it simply, 10/10 would stay again!

This is a great hotel. It is very stylish and modern. The personnel is very friendly and helpful. There's a coffee machine downstairs. Make sure you close the window, when using the AC.

Nice boutique hotel on a quiet street. Staff very friendly and helpful. Free bikes for those who want an adventure. The breakfast buffet is excellent. I highly recommend this hotel.

This is what I like about this hotel: 1. short walking distance to the train/bus station. 2. taxi and tram station across the street. 3. very nicely designed. yes the bathroom has glass walls but there is also a huge curtain that goes across the whole room for privacy. 4. high tech - tablet by the bed controls a lot of things, like the lights and ... a checkout. 5. all essentials in the bath. 6. AMAZING breakfast bar 7. If the friendly people at the front desk are busy, there are stations for self check in. on the negative side - the rooms I had were small, but I wouldn't stay here for longer than 3 days either so that's ok in the end. I will gladly stay here again!

The hotel is beautifully designed. Aesthetically it's terrific. The location is convenient. The bed is very comfortable and the breakfast is nice. The room is kind of ridiculous. Everything is controlled by tablet: it rarely works. The lights go on and off randomly. The air conditioner turns off every time you leave the room. And the bathroom is absurd. The glass walls are pretty but the lack of privacy makes the room uncomfortable. Who wants to have their toilet exposed right next to the door of the room? And the walk in shower leads to constant flooding. While it was not an awful stay, I would not choose to return for the price.