Verena B.
Google
When I arrived with my boyfriend, they told us they had only one bed available, even if we booked two. So we had to sleep in one bed for two nights. The matresses are plastic and thus not really comfortable, the fans in the room were really loud and there was a huge cockroach next to my bed.
We stored a cooked meal in the fridge for one night and it was thrown away by the kitchen staff. (also happened to other people)
After 4 days we heard from another guest, that everyone had to leave the hostel, because they were missing some papers. When we asked at the reception they confirmed that, and said that we had to leave in the next 2 hours, but if we hadn't asked no one would have notified us. So now we had to book another hostel in the area which costs us more money and it's really annoying.