Pinghong Sin
Google
Has Potential, But Needs Improvement
We stayed at Pursat River Hotel for $50 a night and, while there were some good points, the experience didn’t quite meet our expectations. The room was a bit small, and the bathroom door didn’t close properly, which was a minor inconvenience. Unfortunately, there was no toilet paper provided, and the water pressure on the bum gun was way too high, which made it uncomfortable to use.
The breakfast area was quite crowded when we were there, and we couldn’t find a place to sit. It would’ve been helpful if the staff had stepped in to assist. The hotel itself could also use more attention to cleanliness, particularly in the hallways. We could hear conversations from the hallway in our room, which impacted the sense of privacy. For a hotel that’s considered the largest and most luxurious in town, we expected a bit more.
That said, the gym and pool were nice features, which we did enjoy. However, we didn’t try the spa or massage services, so we can’t comment on those.
Overall, with some improvements in service and room quality, this hotel has the potential to offer a better experience. Hopefully, management will take this feedback on board and make the necessary changes!