Pyramid Lake Lodge

Loved this place. The setting is just 10min from down. The cabins are very cozy and cute, they come with a microwave, coffee pod station and just driving here at night looks magical. They have horse and carriage rides on the frozen lake and the restaurant here for breakfast provided great food and service. Highly recommend staying here when in Jasper.

Once again, the Pyramid Lake Lodge provided the perfect winter escape. We love how it's just far enough from Jasper town to feel secluded, but still offers convenient access to trails and the picturesque Pyramid Island. Our Founders Room was a delight, offering incredible views that we never tired of. The room itself was cozy and comfortable, making us feel right at home. The fireplace was a welcome addition after a day in the snow. The peaceful atmosphere and stunning scenery made for a truly rejuvenating getaway.

We had never considered staying here before because we usually stay at the jasper park Lodge. On this trip, we were unable to get a room at the lodge so decided to give Pyramid a try. We are so glad we did. Every room has a beautiful view of the lake (from what we can tell). We stayed in a beautiful newly renovated room with a gorgeous patio. The outdoor hot tub was lovely and quiet, and a short walk from our room. We have been swayed, and will book our next stay here instead of the JPL.

I love this place, this is my third time staying here. The staff was amazing and friendly. The gentlemanly front desk agent was amazing I told him I pre booked this in June for my best friend 40th birthday in January and showed him the price as there was a discrepancy with the price and he lowered it for me he also upgraded us to a room my best friend had been wanting to stay in for some time! Because there was lots of rooms available! The room is The founders room which had an a amazing view of the lake. This man was a blessing in more ways than he knows. We are on a tight budget and he had no idea what his kindness was to us. It brought so much joy to each of us. These guys are amazing.

Stunning hotel on the shore of a lovely lake, with a mountain view.||The members of staff I spoke to were very friendly and check in was quick. Very peaceful location. The room was spacious and clean, with toiletries and coffe maker / fridge provided. TV reception was a bit hit and miss.||I didn't use the restaurant, but it did appear quite expensive in comparison, but this is all part of the ambience of the experience of this unique hotel. Just be prepared!! This wouldn't put me off staying here again, in fact I would happily stay again.||Very small gift / souvenir shop in reception.

Positive: The location Negative: Dining room not opened for much of our stay. No warning about this (unless you look deep into the menu where hours were indicated). Banner on home page said "now open". A feature that was a major consideration in our plans. Gym also permanently closed.

My fiancé & I drove to Jasper after work yesterday for a weekend away! (5 hours from home) He had booked the Pyramid Lake Lodge for the weekend so we could enjoy the lake & mountain views. We arrived at 9:30 last night only to be told they can no long accommodate us along with a few other couples due to mechanical issues but didn’t think it was necessary to call and inform us! We thought it was okay as they had us moved to the forest park lodge (which we had originally booked in the alpine wing before booking pyramid lake) only to get there and be put in the smaller/oldest & dirtiest room I had ever seen & on top of that when we checked in they were trying to charge us the same rate we would have been paying at pyramid lake!! We attempted to call the number for the manager at pyramid lake only for the phone line was closed for the night. After checking out of the room & getting a refund with nowhere else to stay in Jasper we left town! To say we are disappointed/angry is an understatement!!

The hotel had several issues that negatively impacted our stay. Firstly, there was no Wi-Fi available, which was highly inconvenient as we needed to stay connected. The road leading to the hotel was uneven, making it difficult to pull our luggage. Additionally, the tap water had a strange taste, making it not only unpleasant to drink but also unsuitable for brushing teeth. While the view from the room was decent and provided a small positive aspect, the overall room design was poorly thought out. The layout made it easy for sand to be tracked into the room, as there were no proper measures to prevent this, leaving the space feeling messy and uncomfortable. Overall, despite the acceptable view, the lack of basic amenities, impractical room design, poor road conditions, and issues with the water quality significantly detracted from our experience. Improvements in these areas are essential to provide a more comfortable and satisfactory stay for future guests.