Stephanie S.
Yelp
Save your money, whether it's real money, Monopoly money, Groupon bucks or a Groupon deal. I went twice because of the Groupon that had the purchase and refill option, and honestly it's just terrible. I didn't even make it a week both times and half of the lashes were missing on both, the worst part is that one eye is always balder than the other. Although they are attentive when you complain, they don't seem to hold themselves accountable because I am having the same problem the second time around. I've had lashes before and I am very careful about cleaning them and I stay away from oil based products in general, so my personal care is not the issue.
I thought about reaching out to them for the third time, but I don't even want to bother exploring what other options they are going to give me since none of them actually makes the quality of their product reliable. Also, I was going to skip reviewing in general but when I woke up with a practically bald eyelid, I couldn't keep this to myself(only tomorrow will it be a week since I got them). I'll be posting pics (don't mind the horrible angle, please). One more thing, they nickel and dime you for everything, and they also charge separate tax outside of your Groupon payment (not sure if this is normal).
I regularly say I hate making bad reviews for small businesses, because it makes me sad, but feeling ripped off for the second time makes me feel sad for myself.