QC Terme Chamonix

Amazing variety of relaxation and unparalleled views but gets very crowded as the day goes on. We got there at 9am on a Tuesday and were the first ones in. We had the whole infinity pool facing the mountains to ourselves for about 20 mins! The relaxation rooms were great and there was a variety of different experiences to be had. By 12.00 the crowds were awful. We stayed until 13.00. Came out feeling so relaxed and rejuvenated. If you can get into that infinity pool when it's quiet it's other worldly and magical.

One of the most incredible places we’ve ever been. They provide so many amenities - towels, slippers, robes, shampoo, conditioner, body wash, hair care productions, lotion and face wash. Soaking in the jets while looking up at the mountain range was a memory I’ll never forget. They also provided free snacks and drinks towards dinner time which was fantastic! I’ve told everyone I know to go there and will go back if we come around to this region anytime!

I used to be a regular customer of QC Terme Chamonix, but this year’s visit was an absolute fiasco. I came during the week, outside of school holidays, yet the spa was completely overcrowded, nothing like the calm and quality it used to offer. A torn robe with a tightly knotted thread, bathroom fixtures coming off the wall, and a dirty toilet roll on the floor: the hygiene and maintenance have clearly deteriorated. The organization wasn’t any better, robes were mixed up, people ended up losing theirs, and the front desk simply said “watch your belongings” or even charged for a new robe when yours was taken. Unacceptable for an establishment of this supposed standard. The aperitif has also declined in quality. In previous years, I was always offered an alternative for one of the four small dishes I cannot eat. This time, the staff were cold, offered no solution, and the portions had noticeably shrunk. Even the facilities were disappointing: in the foot-rinsing pool before entering the outdoor baths, the water was cloudy with bits of dirt at the bottom. It was impossible to relax under such conditions. Between the overcrowding, the obvious drop in quality, the questionable hygiene, and the unfriendly staff, the experience was disastrous from start to finish. After years of loyalty, one thing is certain: I will not be returning.

At first, I was a bit intimidated by negative reviews claiming the staff was rude, but my experience was completely different. I have also visited QC Terme in Bormio and San Pellegrino, but I preferred the Chamonix location, especially for the variety and quality of the food, and of course, the breathtaking views. Compared to other locations, there might be fewer outdoor pools, but the staff was extremely kind, attentive, and always smiling. They even suggested which cream would pair best with the chocolate cake! I completely disagree with the previous negative reviews. I had a 50-minute massage with a friend, and the therapists were wonderfully polite, as was the rest of the staff. Even though we were Italian and didn’t speak French, everyone made an effort to communicate and accommodate us. In short: an excellent experience in every way, highly recommended!

Avoid QC Terme Chamonix – Unhygienic and Mismanaged I paid €150 for a spa experience at QC Terme in Chamonix and it was hands down the most unhygienic place I’ve ever been. The floors were covered in urine and matted hair, toilets left uncleaned, towels and robes thrown everywhere. Saunas were packed with men taking selfies, and couples were openly inappropriate in the pools. Vomit sat outside for four hours. When I complained, other guests openly agreed — this was not an isolated incident. Management, including Director Michel DELLA MARIA, responded by saying no incidents matching my description were recorded, and blamed “peak holiday attendance.” This is unacceptable. I have photo and video evidence clearly showing the state of the facilities. Complaining about paying for a service and not receiving it is not rude — I was polite and respectful at all times. The spa is clearly under-staffed, run down, and poorly managed. If this is how QC Terme operates, they should at least be honest about the hygiene and capacity issues. Overall: avoid this place. Save your money, your health, and your sanity.

The place looks appealing at first glance: a scenic village near the mountains, nice architecture, and a pleasant interior design. Unfortunately, that’s where most of the positives end. The main issue is the complete lack of organization and crowd management. The chaos starts already in the changing rooms: they are very cramped, several people are sent in at the same time, and there is only one bench for around 20 lockers. Everyone is bumping into each other, it’s impossible to reach your locker comfortably, and you end up changing wherever you can and just throwing your belongings inside. Inside the thermal area, it’s unclear where to go. There are too many people, no clear flow, and no helpful signage. The pools are constantly overcrowded, with almost no free space. All corners are occupied, people are standing, sitting, taking photos. If you want to relax in the water, you have to wait until someone leaves. Another major problem is drinking water. During our entire stay (around two hours), there was no proper place to get drinking water. The only option seemed to be some kind of fountain in the sauna area, but it was completely unclear whether it was meant for drinking or just for rinsing. Naturally, we didn’t risk drinking from it. In practice, the only alternatives were champagne or the aperitif, which is limited to two glasses. For a place focused on pools and saunas, this feels very poorly thought out. The situation with bathrobes, towels, and slippers is also very frustrating. Bathrobes and slippers are constantly taken by other guests. Ours disappeared almost immediately, and there was no way to get them back, so we had to take other ones that were already wet. At the same time, it’s completely unclear what you are supposed to do if your towel gets wet, dropped, or taken — there is simply nowhere to get a clean replacement. Considering the entrance fee is around €80, it would be reasonable, like in a normal fitness club or spa, to provide unlimited access to clean towels and bathrobes. This is not the case, and it leaves guests without basic necessities. The free aperitif area also feels poorly organized. At the entrance, a host gives out small jars (two per person) with cheese, olives, and cold cuts — nothing special. Then you have to find a table yourself, which is difficult because most tables are dirty and not cleared. We sat at a dirty table and only after asking did the staff come to clean it. The buffet setup is inconvenient: there are no plates, only napkins, and most of the food consists of bread and rolls, which easily fall while carrying them. Officially, the aperitif is limited to 30 minutes, but many people stay longer, which gives the impression that they simply don’t want to return to the overcrowded thermal area. Overall, the concept is good, but the execution is very weak. With the “pay once and stay as long as you want” model (around €80), there is no control over capacity. People stay for many hours, and during peak times the place becomes unbearably crowded. A time-slot system with a limited number of guests would make much more sense. At the moment, it feels like maximizing revenue is the priority, while guest comfort comes second. In the end, the only reason we enjoyed ourselves at all was the company and the novelty of the experience. The actual visit itself was exhausting, uncomfortable, and poorly managed.

This spa is genuinely the most stunning and relaxing place I’ve ever visited. Words can’t describe how beautiful this location is. I’d highly, highly recommend going. The booking and checking into the spa was simple and easy, the robes and flip flops are provided for you. The changing rooms are beautiful and clean with showers and hair drying stations, along with moisturisers. The spa area itself looks out onto amazing views of the alps, with areas for you to sit and take in the view. There are multiple different rooms for you to relax in, including a sauna and a normal seating area if you want to stay out of water. However, the main attraction is most certainly the outside pool! The pool is heated so no need to worry about being cold. I’ve thought about this spa every single day since leaving Europe. I 100% want to go back one day.

Such a chill place in Chamonix that you can’t miss! It felt like every money I spent here was worthwhile. Very relaxing and healing ❤️‍🩹 didn’t manage to try the food.

warning: I don't have a LOT of spa experience to compare this to. We'd been looking for hot spring options, and this was convenient, although not at all a natural hot spring place. Also very expensive compared to what I'm used to. (like I said, I don't have much spa experience) But it was a very cool place with lots to do. And we did almost all of it, just the spa part, and it took about 3 hours. There are many pools inside and out. The view, of course, it unbeatable. Some of the jets didn't work, which was a little disappointing. There are many rooms/experiences just going from room to room. Some were fun/cool/unique. Some, I thought, were silly and too similar to the room next to it. But you can make up your own mind. We didn't eat (it was a very nice buffet, but very limited if you're gluten free/dairy free like me) or do massages. And it definitely got increasingly crowded as the day went on. So I suggest AM and weekday. Having so many people around, and waiting for certain things definitely takes the Ahhhh away from the experience. One complaint, they give you a thick robe and plastic flip flops. For my feet, I absolutely couldn't wear them, it was super painful, even to stand. So I suggest bringing your own water shoes. And it was VERY hot in there for me, so I didn't wear the robe either. I carried it for the first hour, along with the shoes, and then just wore my bathing suit and no shoes (slippery, be careful) and if you want to eat, the robe is required, fyi.

A beautiful well maintained mid-size spa with a good assortment of wet and steam rooms followed by their fans favorite outdoor pool area with a view of the mountains and lake. Getting in early buys you the relaxation before it gets too crowded. A great locker room with some cool relaxation areas. Price was right and offered great value. Definitely make reservations. The lunch add on is worth it. My one small gripe is too many instagram people doing recordings when everyone is half naked feels weird at a spa. Prob hard for the spa to control this.

Spa with an AWESOME view! Especially at the huge pool that faces the mountain. People filter through pretty quickly, so it's not too hard to snatch different chairs and areas with bubbles. The bathrooms and changing areas were relatively clean, but there were certain water areas that made me feel uneasy wading through because you can tell it's not the cleanest water. While they do provide everyone with a towel, robe, and sandals, it's not exactly in the best quality. My robe had a couple of holes and I was wary hanging it up outside of certain rooms because it seemed like the robe would rip off the hook and fall on the wet ground. They serve like a little appetizer during your stay, which was pretty good! But I wish they included like a handwipe because the bathrooms are a little ways off, and my hands did not feel clean at all. I did really love the rooms that didn't include water, especially the saunas. And all the rooms on the second floor were really relaxing, especially because I feel like most people focus on the first floor. If you are going more for the view, I would go when daylight is out. But if you're trying to go when it's less populated and you're more likely to get rooms to yourself, go after sunset!

yo so uh I saw sum not sick happen here to my peoples. Maybe think before acting when running a business

Racist staff that all deserved to be fired. I am astonished at how terrible they all are! Shame on this company and its management.

I am only giving this place a one star because it is impossible to give zero stars. If you are black or Muslim I would not recommend. The staff cater only to white people and claim that others are made uncomfortable, even though nobody is. it solely caters to white people and the staff are more hostile when dealing with customers of color. Plus, the vibe feels better online than in person. 0/10 would not recommend

This spa is very unprofessiona. Vissited once and the staff was very rude towards me. They weren't very helpful during my visit and made me feel out of place as if I didn't belong. I do not recommend this as a spa to visit.

This place is nothing short of amazing. The biggest downfall is that there is no close parking to the property. That aside, I loved this place so much we went three nights in a row! I wish there was a place in the US that had similar features. QC Terme has several different treatment rooms that feature varieties of water to bathe in. Some of the rooms have water falls that you can stand under, another has a hot and cold pool to dip in and out of each one. There is a description at the front of each room explaining why it was made and what it does to 'cleanse' you. There is a foot bath station to alternate between hot and cold water on your feet, table to lay on for turkish bath, three different steam rooms and three different saunas. The main outdoor pool has several different metal chairs embedded in it soy can either lay or sit in the pool with a view of the mountains and Mt. Blanc. Additional bonus- evening guests have access to a light dinner buffet and champagne/wine. I absolutely loved this spa!

My recent visit to Qc terme chamonix was highly disappointing and uncomfortable, to say the least. Upon arrival, I was immediately struck by the lack of cleanliness and maintenance in the facility. The ambiance was far from serene, with a disorganized and chaotic atmosphere prevailing throughout. What's more concerning is the discomfort I felt as a woman during my time there. The staff's behavior often bordered on inappropriate, with instances of overt sexualization and discomforting remarks that made me feel objectified and uneasy. It's deeply troubling that a place meant for relaxation and rejuvenation would foster an environment that not only fails to respect its patrons but actively makes them feel unsafe and unwelcome. For any woman seeking a spa experience free from such discomfort and objectification, I strongly advise looking elsewhere. QC terme chamonix falls far short of providing the respectful and serene environment that one expects from a reputable spa establishment in France worst experience ever please look elsewhere.

Tried multiple times on multiple days to get in and was turned away each time. Others in my group were however allowed to enter either just before or just after I tried - I don't know why the staff wouldn't let me in.

Best spa ever! nothing can beat the view of the hydro pool, the food quality/variety or The price!! it's cheaper than anything 4-star & up in NYC yet so much superior. I've visited others in Cham as well, cute but nothing compares to QC.

Gorgeous spa in the alps! After a long day hiking and very sore feet this was very much appreciated! We arrived too late for a massage but just in time for some champagne and light snacks. Highly recommend seating in the outside pools and zoning out/staring at the stunning mountains, waterfalls, and low-laying clouds.