Ruby Emma Hotel & Bar

This hotel was a huge surprise to us in the very best way. We took a rideshare from the train station to the hotel, and it seemed we were headed out of the city and far away from the downtown core, but that was not the case. The subway is right next door, and it's only 6 stops from the train station in a straight line without transferring. The rooms were really well appointed, spacious and clean. If you like the Jetsons, you will love the high tech features of this hotel. Beds are comfortable and the hotel is quiet. I missed the continental breakfast, but spoke to people who loved it. The staff was super friendly and accommodating. The only downfall is that there is not much around the hotel with several areas being developed. Since the hotel does not have a designated restaurant you are given the choice to go to the privately owned restaurant on the top floor of the hotel which requests a dress code. There are not many choices around the property unless you like MacDonalds. A pool and gym would have been nice since there are none. I highly recommend this hotel, and can't wait to see how the area improves in the next years. Well worth making a reservation without the high downtown prices.

We had a great stay and would definitely return. The hotel is literally a one minute walk from the train station, straight across the road. There is a McDonald’s hut right there, but the food is not great lol. Around the back of the hotel there is a convenience store and at the bottom of the road there is a lovely lake where boats dock. The area itself is quiet, clean, and feels safe. The room was amazing and felt very boujee on a budget. Everything was modern, minimalist, clean, and super comfortable. There were speakers you could connect to, plus an amp where you could even request a guitar from reception, which was such a cool touch. The blackout blinds were incredible and made sleeping so easy. Everything in the room was controlled via an iPad, which felt very fancy. There is a communal area with a coffee station and vending machines, and the hotel has six different lifts so you are never crammed into one. The TV was big, though not many channels. There is a safe in the room, and the toilet is separated from the bathroom which gives you privacy, although you can see the person in the shower so it is probably better suited for couples. Despite being so close to the train station, it was never noisy. Check in and check out were super easy. There is staff at the desk, but you can do everything independently on an iPad. They even allowed us to check in early. Check out is just dropping your key in a box, and they also offer luggage storage which was really handy. It was about a €25 Uber from the airport. Overall, a brilliant stay and we would 100 percent book again.

I stayed here in July. This was probably one of the best hotels I ever stayed at in Europe. The room was incredibly clean. Everyone at the front desk was very nice and helpful when I needed something. The room was so modern and you had all these neat features on a tablet to close the shades and turn off all the lights with one button. The shower was great and comfortable. I slept very well each night. Even when I got back very late in the night/next morning, I still felt pretty well rested. The metro is literally right across the street, and when I felt like using a rental car, the car park underneath the hotel was fairly priced and convenient to walk into the hotel from directly via the elevator. Even if I had to resort to taking a cab, this hotel is so close to the major destinations that none of the fares cost too much to feel unreasonable. I'm only writing this because I am thinking of going back to Amsterdam to watch football, and immediately thought of this hotel. I will certainly use this hotel again.

I stayed at this fabulous hotel for one night. I wish I’d book longer if I’m honest. I was travelling solo, and was luckily enough to be served by Dylan at the bar. He is an absolute asset to the hotel. Incredibly tentative, created a fabulous smoky margarita, and was so kind and thoughtful. If I’m passing through again, I will absolutely be booking another stay here. Lisa 🇬🇧

Absolutely delighted with my experience at the hotel. So much more worth it than most small hotels at the centre. The facilities feel luxurious and spatious. It's all done with intention and taste. Only part of the staff felt a bit less luxurious - giving more of a hostel feeling. Overall, I wish I could live in this hotel. Incredible quality-price

Beautiful hotel, kind staff, perfect location, wholesome vibes, staff could not be sweeter especially Ahmed and Dylan who made my stay even more warming. Luxury, vintage, comfort and more. If you get the chance to stay then you won't regret it, its worth it.

Stayed here recently, was in a great location with a couple minutes walk to the metro station. I loved the self check in option was quick and easy! There was staff members also around during this time. I spoke with a couple of them during my stay and they were so friendly and helpful. The room was fabulous and had all we needed. I would happily stay here again!

I had a wonderful stay. The room and hotel itself were very clean and modern. The staff are extremely friendly!! Would definitely stay here again. Location is a bit far from center but very close to the station. I prefer the location as it is in a quieter area.

I'm so happy I booked the QO Amsterdam for our final night before traveling home. I was able to get a room with IHG points plus $70, which was a pretty great deal. The hotel is located a bit closer to the airport than where we stayed previously in the city center, which was my reason for booking at this location. This definitely saved us time with getting to the airport for our early flight. We arrived in the evening and received an upgrade due to my IHG membership. Our room was spacious and very smartly designed. There were two different types of scented bath products, plenty of space to store everything, thoughtful touches like combs and nail files, slippers and more. Everything electronic is controlled by an iPad, which is cool but comes with a learning curve. I did appreciate the many options for lighting, including around the mirrors. Very helpful for getting ready! After enjoying some drinks at the gorgeous 21st floor bar, Juniper & Kin, we made our way back to the room to relax. The (huge!) TVs can be linked with a Netflix account, so we settled in for some binge-watching and ordered room service (via the iPod, naturally). The room service menu could use some work; there weren't many options. Our order of a burger, chicken blt and fries arrived fairly quickly, but I soon discovered that my sandwich (the chicken) wasn't up to par. I reached the room service line to request a swap and this was handled fairly quickly. The burger was a little unconventional but tasty, and the fries were great. Later, when I put the tray outside the room, I selected the option on the iPad to have our tray picked up. A short time later, we received a call from guest services asking if the tray had been picked up. Huh? I thought the whole point of this iPad option was to eliminate a call. The woman waited while my husband went to the hallway to check. Nope, the tray was still there. A little later (now after 10pm), we received yet another call from the same woman again asking if the tray had been picked up. At this point, we were pretty annoyed. No one should be calling a guest room after 9pm, period. Overall, the hotel itself was really wonderful and I'm looking forward to seeing if the QO gets rolled out elsewhere. If there's a way to opt-out of in-room calls, I'd like that as well.

We stayed at the QO for 4 nights and found the service top notch. The technology was top of the line. Unlimited water and sparkling water in the room was a nice touch. Everyone who worked in the hotel was warm and helpful. We really enjoyed our stay.

Worst hotel/ customer service ever!!! PLEASE DON'T MAKE THE SAME MISTAKE THAT WE DID! We had confirmed reservation from IHG Hotel & QO Hotel changed the rate and did not notify us when checking and they charge different rate! We paid Breakfast in advance specifically asked the front desk person in case we don't utilize it. They said there would be no charge, we used Breakfast for one day, and they charged with 280 Euros four days on my credit card when call hotel extremely unprofessional and never credited my card! The Worst hotel/customer service ever!!! Do yourself a favor, stay elsewhere.

This hotel is amazing!!! Stopped through Amsterdam during a European vacation w/ family and stayed at QO. It was such a wonderful, relaxing hotel and was really just the comfort we needed in the middle of a long tour. Amazing staff, amazing rooms with the most comfortable hotel beds you can imagine. The decor is so beautiful and modern and we just loved the environmentally friendly Zen atmosphere. If you're in Amsterdam this hotel is where you MUST stay!!