Ruby Emma Hotel & Bar

I stayed here in July. This was probably one of the best hotels I ever stayed at in Europe. The room was incredibly clean. Everyone at the front desk was very nice and helpful when I needed something. The room was so modern and you had all these neat features on a tablet to close the shades and turn off all the lights with one button. The shower was great and comfortable. I slept very well each night. Even when I got back very late in the night/next morning, I still felt pretty well rested. The metro is literally right across the street, and when I felt like using a rental car, the car park underneath the hotel was fairly priced and convenient to walk into the hotel from directly via the elevator. Even if I had to resort to taking a cab, this hotel is so close to the major destinations that none of the fares cost too much to feel unreasonable. I'm only writing this because I am thinking of going back to Amsterdam to watch football, and immediately thought of this hotel. I will certainly use this hotel again.

Absolutely delighted with my experience at the hotel. So much more worth it than most small hotels at the centre. The facilities feel luxurious and spatious. It's all done with intention and taste. Only part of the staff felt a bit less luxurious - giving more of a hostel feeling. Overall, I wish I could live in this hotel. Incredible quality-price

Stayed here recently, was in a great location with a couple minutes walk to the metro station. I loved the self check in option was quick and easy! There was staff members also around during this time. I spoke with a couple of them during my stay and they were so friendly and helpful. The room was fabulous and had all we needed. I would happily stay here again!

Beautiful hotel with huge, comfortable beds and large rooms with lots of great amenities like tea, coffee, mini fridge, beautifully scented soaps and lotions, hairdryer, air conditioning, music, etc. The showers were glorious and hot, the room was quiet ,and blackout shades made for great sleep! Jair, our concierge the day we arrived, made for a warm welcome and gave us great tips for a stellar start to our holiday! The breakfast was delicious with loads of options and directions on how to make a Dutch staple if you wanted to try that. The head bar tender made us the most fantastic cocktails, to the point where we had to try more than one each! Quick walk to the station, about 6 mins and you're in the city centre in about 30 minutes total - the trains come by every few minutes so waiting is to a minimum. Highly recommend the Ruby Emma and will book again should we find ourselves in Amsterdam again!

My partner and I had an amazing stay at Ruby Emma Hotel. What was meant to be a four-night trip was unexpectedly extended due to multiple flight cancellations, but the staff made a stressful situation so much easier. The team were always contactable, incredibly kind, and genuinely went out of their way to check on us and help us find alternative ways home, including suggesting the Eurostar and ferry. Everyone was friendly, positive, and always smiling. This has been the best hotel experience we’ve ever had. We can’t thank the Ruby Emma team enough and will absolutely be recommending this hotel to others. We’d love to return in the future. A massive shoutout to a tall lady with blonde hair i didn’t manage to get her name ❤️

This hotel was a huge surprise to us in the very best way. We took a rideshare from the train station to the hotel, and it seemed we were headed out of the city and far away from the downtown core, but that was not the case. The subway is right next door, and it's only 6 stops from the train station in a straight line without transferring. The rooms were really well appointed, spacious and clean. If you like the Jetsons, you will love the high tech features of this hotel. Beds are comfortable and the hotel is quiet. I missed the continental breakfast, but spoke to people who loved it. The staff was super friendly and accommodating. The only downfall is that there is not much around the hotel with several areas being developed. Since the hotel does not have a designated restaurant you are given the choice to go to the privately owned restaurant on the top floor of the hotel which requests a dress code. There are not many choices around the property unless you like MacDonalds. A pool and gym would have been nice since there are none. I highly recommend this hotel, and can't wait to see how the area improves in the next years. Well worth making a reservation without the high downtown prices.

Beautiful hotel, arrived before check in and staff gave us a room 2 hours before check in time. The room was decorated beautifully and very spacious with gorgeous lighting. Two min walk to the metro station and then takes about 10 minutes to get to centraal station. Not much around the hotel but as the transport to the centre was quick it didn’t matter at all and was a very peaceful setting. Will be staying here again x

Excellent staff—exceptionally friendly and genuinely keen to accommodate our requests, all of which were handled smoothly, from a room change to late checkout and baggage storage. I usually stay right in the city center, but I was glad to try a slightly more relaxed location this time. The hotel is just a 4-minute walk from the metro, making it very convenient. My thanks to everyone I interacted with during this short stay at Ruby Emma—you truly made it seamless. I’ll definitely be returning and highly recommend it.

I'm so happy I booked the QO Amsterdam for our final night before traveling home. I was able to get a room with IHG points plus $70, which was a pretty great deal. The hotel is located a bit closer to the airport than where we stayed previously in the city center, which was my reason for booking at this location. This definitely saved us time with getting to the airport for our early flight. We arrived in the evening and received an upgrade due to my IHG membership. Our room was spacious and very smartly designed. There were two different types of scented bath products, plenty of space to store everything, thoughtful touches like combs and nail files, slippers and more. Everything electronic is controlled by an iPad, which is cool but comes with a learning curve. I did appreciate the many options for lighting, including around the mirrors. Very helpful for getting ready! After enjoying some drinks at the gorgeous 21st floor bar, Juniper & Kin, we made our way back to the room to relax. The (huge!) TVs can be linked with a Netflix account, so we settled in for some binge-watching and ordered room service (via the iPod, naturally). The room service menu could use some work; there weren't many options. Our order of a burger, chicken blt and fries arrived fairly quickly, but I soon discovered that my sandwich (the chicken) wasn't up to par. I reached the room service line to request a swap and this was handled fairly quickly. The burger was a little unconventional but tasty, and the fries were great. Later, when I put the tray outside the room, I selected the option on the iPad to have our tray picked up. A short time later, we received a call from guest services asking if the tray had been picked up. Huh? I thought the whole point of this iPad option was to eliminate a call. The woman waited while my husband went to the hallway to check. Nope, the tray was still there. A little later (now after 10pm), we received yet another call from the same woman again asking if the tray had been picked up. At this point, we were pretty annoyed. No one should be calling a guest room after 9pm, period. Overall, the hotel itself was really wonderful and I'm looking forward to seeing if the QO gets rolled out elsewhere. If there's a way to opt-out of in-room calls, I'd like that as well.

We stayed at the QO for 4 nights and found the service top notch. The technology was top of the line. Unlimited water and sparkling water in the room was a nice touch. Everyone who worked in the hotel was warm and helpful. We really enjoyed our stay.

Worst hotel/ customer service ever!!! PLEASE DON'T MAKE THE SAME MISTAKE THAT WE DID! We had confirmed reservation from IHG Hotel & QO Hotel changed the rate and did not notify us when checking and they charge different rate! We paid Breakfast in advance specifically asked the front desk person in case we don't utilize it. They said there would be no charge, we used Breakfast for one day, and they charged with 280 Euros four days on my credit card when call hotel extremely unprofessional and never credited my card! The Worst hotel/customer service ever!!! Do yourself a favor, stay elsewhere.

This hotel is amazing!!! Stopped through Amsterdam during a European vacation w/ family and stayed at QO. It was such a wonderful, relaxing hotel and was really just the comfort we needed in the middle of a long tour. Amazing staff, amazing rooms with the most comfortable hotel beds you can imagine. The decor is so beautiful and modern and we just loved the environmentally friendly Zen atmosphere. If you're in Amsterdam this hotel is where you MUST stay!!