QT Canberra

We had an okay stay at QT Canberra. The rate and package were very competitive, including parking, breakfast, and a few nice perks. And the reception staff were super friendly and helpful throughout. We did have some issues with our room, the first was uncomfortably cold and the temperature couldn’t be adjusted. We were moved to another room (thanks to the helpful team), but even there the climate control wasn’t working properly. At least it was warmer! The hotel itself feels quite dated and the rooms don’t reflect the stylish vibe shown on their website. A bit of a letdown compared to other QT properties we’ve stayed at in other cities. That said, the breakfast was decent, and the complimentary drinks at the bar from our package were a nice addition. All in all, it’s not a standout QT experience but it was good value for money and we appreciated not being hit with a huge bill at the end.

The restaurant was pleasant to walk into, with the food, outstanding. The café staff were efficient and friendly, every morning pumping out coffees to go :) We were there during a very busy period for the National Assembly of Local Councils. Overall I was very impressed from the room service, to the comfy beds and restaurant quality food. I would return to stay again.

Our stay at QT was good . Good room, not huge but comfortable bed , lovely view . Breakfast was amazing . One of the best breakfasts we’ve ever had . Room service pizzas for dinner were sadly lacking and inedible . Tasteless, soggy and just terrible . A waste of money. After an amazing breakfast , we were disappointed.

Lovely room, had all the things you need to settle in and make yourself at home. We booked through air bnb and were able to park in the basement under the hotel. Close to just about everything.

Mother’s Day high tea The QT Hotel provides a stunning venue for high tea, with an ambiance that’s both elegant and inviting. The setting undoubtedly sets the stage for a luxurious experience, and the friendly, attentive staff add a personal touch that’s hard to fault. However, despite the beautiful surroundings and warm service, the experience fell short when it came to accommodating dietary requirements. A pregnant family member’s specific needs were not adequately met, which was disappointing given the expectations set by the hotel’s reputation and price point. While the presentation and atmosphere were impressive, this oversight made the experience feel less than ideal and not entirely worth the cost. For such a premium venue, greater attention to detail in catering to all guests’ needs would go a long way.

The QT is a nice hotel in Canberra CBD with beautiful views of Parliament House, Lake Burley Griffin and the Black Mountain. The room I had was a good size and clean. And now the not so good things. The bed was extremely uncomfortable. The pillows worse. You're provided with two pillows to choose from, firm or soft. Both are way too high to be comfortable. I'm actually in pain and had two sleepless nights.... But the bed linen appeared clean. Service-wise, I'm not impressed. Breakfast is fine but don't expect much in the way of gluten free. I was told the gluten-free options were in the other side of the buffet... About 6 to 8 slices of drying, almost stale gluten-free bread. The end. The only means to toast said bread was covered in gluten containing bread crumbs which renders that not an option. Today (Tuesday) there were no scrambled eggs on the buffet. I gave up waiting for the chef to come out of hiding to order some eggs so no eggs for me today. Yesterday (Monday) was a public holiday so the restaurant was closed, only bar food available I was told. Now the menu for the bar is a simplified version of the restaurant menu. Some of the dishes are marked as gluten free or having a gluten free options to it for the restaurant menu. The bar version of the menu, nothing. I asked the staff about it and was flatly told there was nothing on the menu gluten free. I don't understand what the difference is. If the restaurant can make the same dish gluten-free, why can't the bar? Then there's the parking. When I first arrived I was charged $8 for less than an hour. I was then charged $60 for two days. I have no problem with the $60, I expected that but the $8? And finally there's the program they have where for each day you hang a sign on the door to not have your room cleaned you get $10. I did this and nothing. The bar staff didn't seem to know what 8 was talking about when I asked about it. At the bar I had a whisky sour. I had forgotten how much I enjoyed them... But $30! Overpriced! A cocktail like a whisky sour shouldn't be more than $15. If you're argument is your using top shelf product them you're butchering the product. QT has the potential to be a really great 4 star hotel but these need to be addressed. And the staff member who welcomed me to the hotel, I wish I got her name was lovely and friendly.

5 Stars - An Amazing Wedding Reception Experience! We couldn’t have asked for a better reception experience thanks to Camden and the team at QT Canberra! From the very beginning, Camden was professional, attentive, and incredibly organised. Camden took the time to understand our vision and worked seamlessly to bring it to life. The entire reception went off without a hitch, and all our guests were blown away by how beautiful everything looked and how smoothly it all ran. The attention to detail was outstanding—everything from the décor to the food and drinks was perfect. We received so many compliments from our guests about the quality of the service and the atmosphere. The team at QT Canberra really knows how to make a wedding reception feel magical! If you're looking for a vendor who will handle all the little details and create a truly unforgettable experience for your special day, we highly recommend QT Canberra. They made our wedding reception unforgettable!

This hotel has gone off the rails. Balcony door use open when I got to my room at 8 PM. Room remained cold for two days as heating didn’t work properly apart from around 2 AM when the suddenly heating came on. Inedible room service, inedible breakfast (avoid what they call porridge) and then forgot my next breakfast order - waited 35 minutes before they realised so left without the breakfast I paid for. Out of three meals paid for I didn’t eat any of them.|Have stayed here over a dozen times but never again. Only thing it has going for it now is the barbershop.

The service was fine, and the restaurant attached to the lobby really is that good. When I booked my hotel there was no information that told me that there was a huge construction site right outside. I went to work every morning which made the stay reasonable, but Monday - Saturday the construction crews worked from 7AM sharp to about 430PM. The construction also majorly screwed up my walking route to work as I had to cross multiple streets in L shaped patterns. This would have been fine, but crosswalks in Canberra are green for about 5 seconds. The fridge was OK, but filled with minibar junk I wouldn't touch. No complimentary anything. Bathroom was clearly built by UK designers as the shower overflowed onto the bathroom floor and the glass window which could have easily been 1-2 feet longer or use a door (what a crazy idea!) was just short for no reason so I had to mop my floor every morning. There's no breakfast option as I mentioned before there's a restaurant in the lobby, but you pay a la carte for everything, even coffee. It's good, but honestly just having a working coffee machine with one or two pots going is normal for even the most basic of motels. I would give the place 3 stars had it been half the price I paid. They really need to refund people's money if they expect them to stay in a place that has construction noise most of the day and construction that makes foot and car traffic awful. It's not really near anything as most of the places you want/need to go are due north or northeast of the hotel. QT seems out of the way for absolutely no reason, I really don't know why I stayed here.

If I could give this a 3.8 or 3.9 rating, I would. The hotel staff are nice and willing to help. The hotel restaurant and bar are good. If you just want drinks at the bar you need to pay with a credit or debit card as the employees don't want to go behind the front desk to get you change. If you have the exact amount, you're good. The hotel was recently renovated in 2018. However, each room seems to have a different thermostat from new to old, and the people I traveled with said their room AC either worked well or didn't. The cleanliness of the hotel was ok. There cobwebs in one corner of the room, and the bathroom floor looked like it hadn't been mopped in a while. Overall, it was ok, but if you're looking for a hotel in Canberra, do your research.

What can I say, funky QT style, great room minus bath with full length shower. Good view, and seamless streaming via QR code. Good check in and amazing service at capital bar and grill. Love the funkiness. Keep it up!

This trip was fantastic. The staff at the front desk were so friendly and helpful. I was able to store my bags to collect after my conference once I had checked out. The customer service was a real plus. Buffet breakfast is an absolute must! Such a delicious range of foods from cereal and yoghurt to omelettes to breakfast pastries and a choice of coffee, tea or juices. You also have the option of ordering an espresso from the Barista. My bed was so comfortable with gigantic fluffy pillows. Housekeeping did a fabulous job of cleaning my room and making the bed after the first night. The view was lovely with a little balcony. The real attention to detail was the free movies that guests could access on the tv in their room. Often you just get free to air tv and have to pay for movies but there was a good selection of films with some new release choices. I really would stay here again!

This hotel is 10km from Canberra airport and right in the heart of the Canberra CBD, only a few minutes' walk from the Department store, cinema and restaurants. It is also only a very short drive to the Parliament House, National archives, Art Gallery, Questacon and more. It really is in a top location. We would describe this as a luxury boutique hotel that would be considered quite 'kitsch', mostly of a political pop art style decoration. This can be observed as you enter the hotel, with art representing political figures, a hall of mirrors, reception staff in power suits and all round clever theming. The hotel as 205 rooms, with plenty of spaced and featuring some cool art. Rooms have a bar fridge complete with supplies, a coffee machine and kettle as well as snacks and products for sale. We also really appreciated the free wi-fi and complimentary movies. The hotel has an onsite bar called "Lucky's", a barber in the hotel for shave, beard trim or haircut and there's also free on site free parking. It is a short 5 minute walk to plenty of great restaurants in the city, but if you'd prefer to eat in, the hotel has Capitol bar and grill with an Italian themed concept devised by food director Robert Marchetti with entrees like oysters, steak tartare and antipasto plates to name a few. For the mains, they have plenty of seafood options of seafood and amazing cuts of steak cooked on the wood fired grill. It is in this restaurant where the buffet breakfast is served. As far as hotels go, this was a good buffet - deli meats freshly sliced, baked goods, roasted granola and fresh fruit and yoghurt, as well as hot food. There's regular tea and coffee, but if you'd prefer a proper latte or cappuccino, it comes at an extra cost. We stayed for the package deal "Rome: city and Empire" which is extremely good value. Priced at $245 + (as the website states), but ours was $225 on the Sunday. This was for the room, on site parking, movies, buffet breakfast for 2, 2 tickets to the Rome Exhibition at the Australian museum and an exhibition book. This exhibition brings over 200 objects from the British Museum to Australia. So, if you're exploring the nation's capital, this is a great place to stay and we recommend the Rome package Note - there is no pool, spa or fitness centre (something I normally look for in a hotel

I enjoyed my stay at QT Canberra. The staff were friendly and helpful, but could have been a bit more accommodating and approaching when we first entered. The room was nice and clean, and had modern decor. The location is also quite convenient near the CBD. The price also isn't too expensive. Would recommend this hotel, had a nice stay.

Fantastic hotel nicely located in Canberra. Well priced and very friendly staff. I'd recommend.

Reasonably priced for a good location whilst staying in Canberra. Palace Cinemas are close. Good restaurant food good atmosphere friendly staff. I'd certainly stay again.

After I heard they had opened a QT in Canberra, and our experience in QT Sydney was so good, I had to stay here the next time I was down. First this place is a lot bigger than the Sydney one. No surprise really, they have more to work with, but it also means a lot of the detail gets lost in the space. Spend some time in the lobby and your room and you'll start to notice little things like odd art work, entrance signs to the rooms, even simple things like hat racks that look like art. All this gels with the Sydney one, which just packs the same stuff into a much tinier space so is in your face. Standard rooms are a good size (much bigger than the Hilton, which is my benchmark for the smallest rooms ever), but the bathrooms are white and a bit stark, unlike its sister hotel which tends to black and muted. The service is great, attentive without being over-bearing. Their restaurant is good, as is the service, but more on that elsewhere. Didn't make it to the bar, maybe next time. There are a tonne of great cafes nearby, so if you aren't up for their breakfast (I've found all hotel breakfasts are over-priced), there is A. Baker and a few others within 20 metres. My recommendation is if you like a little bit quirky with some thought behind the decor, try QT out.

Hands down best value for money hotel I've stayed at. Rooms are ample sized, the beds are fantastic, great decor and the breakfast is awesome! Only gripes were the water pressure in the shower was a little weak, but you put up with it to stay at such a great hotel. Will be back again... and again!

The most underwhelming stay across my entire experience with QT Hotels. We checked in for a two-night stay. When we arrived at the room - the bed was made up and the room appeared to be clean and restocked. But the bathroom, whilst restocked with towels and toiletries, had not been cleaned - the toilet in particular. The bathroom smelt particularly bad and the toilet appeared to have just been used. The floor and shower recess was littered with the hair of previous guests. Chunks of toothpaste were still stuck to the bowl of the sink. The towels appeared to be clean. I took a wash cloth to wet and wipe the inside of the sink down; when I opened the small towel, I realised that there were streaks of faeces dried onto it. I dropped this towel onto the floor of the bathroom beneath the sink, hopeful that this would be switched for a clean one on the daily room service. I took time to clean the bathroom as quickly and easily as possible, wiping surfaces down with toilet tissue, and just got on with the afternoon. When we left for dinner, I let a gentleman on the front desk know that our bathroom, particularly the toilet, had not been cleaned. He offered to send someone up to fix it. I said that it wouldn't be necessary; that I had done it myself. He made no further enquiries as to the state of the room, let alone apologies. Given that equivocal response, I notified the hotel again of the problem via email. There was no response and they made no attempt to call the phone number associated with the booking. When there was still no response, I called them on the first morning there to check that they had received my email. They said that they had tried to call me (I had no missed calls). They wanted to offer us a change of rooms; I replied that it would not fix the problem of me having already cleaned up another guest's mess, but would increase the likelihood of me having to do it twice. She said that they would offer me a bottle of wine. I let her know that I don't drink. She then offered to send housekeeping up to check the room. The farce continued from there, where I had to re-explain what was wrong with the bathroom. The housekeeping manager didn't know the word 'faeces', which made for a really weird moment in conversation. The housekeeping manager then suggested that it was because it was a public holiday so the room must have been missed; I responded that the room was re-stocked and had clearly not been missed, but simply not cleaned. In summary, our love affair with QT has come to a screeching halt. There's not much that you can do to redeem a freshly used and carelessly cleaned hotel bathroom. Add to that small rooms, no extractor fan in the bathroom, and a chilled-to-cold hot buffet breakfast - and you're down to two stars. But here's the clincher: have staff who are rude and defensive in their responses, and you're down to one star. I wouldn't stay here again if you paid me.

Love this hotel! The decor is amazing and the staff are really friendly. Good sized rooms with fancy bath products! I have found my new hotel in Canberra.

Only hotel I will stay in when visiting Canberra. Stylish rooms, affordable parking, amazing dining, friendly service and free movies. Only gripe I am black level priority rewards and never get upgraded but imagine the hotel is usually very busy. My cousin even gas her wedding here and it was great!!

Classy Canberra hotel. Although QT was a little hard to get to (so many round about type streets) the hotel is impressive. Kitsch fit out, really funky feel& a nice bar down stairs. Standard room even had a balcony with views over canberra. Added surprise of a nespresso coffee machine in the room. Main disappointment was the bar had run out of tomato juice so they were unable to make a Bloody Mary. This place is value for money considering it's location in town.

My partner surprised me with reservations here the night we got engaged. The staff were in cahoots with him, and arranged for chocolate strawberries, wine and swans folded out of towels to appear in our room while we were at dinner. When we got back, we stopped in at the fabulous hotel bar for a cocktail, and were rewarded with celebratory champagne and passionfruit shots--on top of a totally comped bar tab. We had wonderful views of the lake and the arboretum from our balcony and had a good chuckle at the odds and ends available in the room's mini bar (can you say do it yourself cocktail mix?), along with the clever décor throughout the building. The bathroom was quite modern and spacious, although the bright lighting in there was a sharp contrast to the low lighting available in the room itself--a few more lamps or some brighter bulbs would have been a worthwhile addition. That aside, I can't wait to go back next year--I hope there are anniversary plans in the works!

QT lost our luggage! Reception would not answer and when they did they did not call back to communicate what steps they had taken to rectify the debacle.