Quality Hotel Ambassador Perth

I had a wonderful stay. The staff were incredibly helpful and friendly, always ready to assist with a smile. The room was spotlessly clean and well-maintained, making my stay very comfortable. I truly appreciated the attention to detail and the warm hospitality. Highly recommended! Only drawback was I'm not aware on the hotel check out hour, I'm been charged 50AUD for the late check out.

My work booked me here for one night on a Wednesday for a mid week course. Arrived & went straight to the parking through the boom gate to the left of the hotel. I arrived around 15.30 & there were maybe 5 or 6 spaces left. Walked to check-in to see & smell a very dated reception. Was given room 216 which looks like it’s been recently refurbished but still had the musty smell. Carpet in front of fridge was damp(maybe from fridge leaking) & smelled slightly. Bed was comfy, free internet was good & bathroom was pretty clean apart from someone else’s hair still hanging in the shower. There is a 24 hour reception which was good & I was charged $17 for overnight parking out the back of the hotel. Personally would not choose to stay here again as there are so many other options in the same price range that are far better value for money.

Excellent service Breakfeast was the some everyday Close to Hay St 15 min walk. Only problem was that they did'nt clean our room one day had call reception at 3pm to clean our room only gave us fresh towls only never made our beds and did'nt vaccum. Had to get clean paper cups from reception. Reception staff helpful.

This was our very first trip to Perth.If you’re planning to take trains or buses both within and outside the CBD, I highly recommend getting a public transport card called the SmartRider. You can buy it at the Airport Train Station customer service counter, located right next to the ticket barrier. The card costs AUD $10 (non-refundable), plus any amount you wish to top up.Using a SmartRider gives you a 10% discount on every ride. After the discount:Travelling within 1 zone costs about $3.15 per ride.Travelling between 2 to 9 zones costs only $4.68 per ride.There’s also a daily cap of $10.40, no matter how many rides you take.Inside the CBD, there’s a Free Transit Zone (FTZ) where bus travel is free. This hotel is within the FTZ, with a bus stop just 2 minutes’ walk from the entrance—very convenient. You can tap on and off any bus from this stop at no charge as long as you travel within the FTZ. Many buses from here go straight to Elizabeth Quay Train Station and Bus Interchange, where you can easily transfer to other buses or trains.Perth’s public transport system is excellent, with buses arriving every 10 minutes or less. There’s also a free CAT bus service with four routes (Red, Blue, Green, and Yellow). No tapping is required on CAT buses. A Red CAT stop is just a 5-minute walk away, on the street directly behind the hotel.If you’re driving, the hotel has a car park (charges apply).We stayed here for 6 nights. While the location and transport convenience are excellent, I would like to sincerely share some areas for improvement:Lighting: The room lighting was very dim, making the space feel gloomy throughout our stay. Brighter lighting would make a big difference.Water Pressure: Both hot and cold shower water had very low pressure, making showers uncomfortable.Air Conditioning: The air-conditioning was weak. We stayed in winter, so it wasn’t a big issue, but in summer it could be problematic.Carpet Condition: The carpets in the rooms and lifts could use replacement.Lobby Appearance: While not critical, a refreshed lobby and lift lobby would greatly improve first impressions for arriving guests.These are my genuine, heartfelt suggestions in the hope they can help improve the comfort and experience for future guests.

To whom it We celebrated our 38 th wedding anniversary at your hotel on Friday the 3/10/2025. The room was comfortable enough and used the heater as the room was cold . As to breakfast very disappointing! We arrived at 00830 on the Saturday morning . My husband bought the full breakfast and I the continental! Your motel is the only one to my knowledge that dosent have mushrooms or shallots, a choice of eggs and some sweet buns and a variety of cereals!!! His was cold dry and frankly not nice. Alls I could have was cereal and toast!!, And to top it off paper cups!!! It was a lot for what we got ! But come on paper cups!! Shame . The serving staff were rude discourteous and certainly didn’t know how to smile nor be quiet with dishes etc? Perhaps education in etiquette wouldn’t go astray? I asked her for some percolated coffee? She replied no I’m not making another one cause it’s past 0900 and I’ll have to throw it out!!! Well BooHoo! You got $42 from us and we were disgusted . Note to memory not to go back to ambassador hotel and tell all about our experience!! Yours sincerely

Some staff are amazing - shout out to Chandy who was super friendly. Others were just rude and too self important for the front desk.|The whole hotel is quite outdated and in need of a refresh. It still has a very mid-80s feel to the reception area with mirrored ceilings, glass bricks and couches that are more cracked than they are leather. This extends to the corridors on the floors, too.|The lounge area was open (if pointlessly empty), as was the restaurant for breakfast, but there are other lounge areas/cafe/something areas between the two that were closed for the entire week we were there. The dinner restaurant that they advertise (inc having their menu on the counter) is actually at the Comfort Inn across the road. We didn't try that, but the breakfast daily was good. A remarkably simple selection, but I did enjoy it. Solid feed that left me full to start the day.|The room was basic, but very clean. Props to housekeeping. The bed was hard as bricks. I like a stiff bed, but this was a little much. I could sleep on it, my fiancé didn't get a single good night's sleep the whole week.|Probably wouldn't stay here again. Given the price and the attitudes of some staff, as well as the distance to anything of note (we did already know it wasn't in the City Centre, so no biggy), we'll find somewhere else next time.

Horrendously over priced, and refused to match their own online price when we discovered being overcharged by $80. Rooms smelled like cigarette smoke and aircon on its last legs (temp unable to be adjusted). Requested a room change as I can book a new room online and service desk was not helpful.

This is one of the worst "hotels" I have ever stayed at. Country motels are generally a cut above this place. Require a $200 bond which I refused to pay, insisted on photo ID which I also refused to provide, TV not working, lights almost totally in the wrong place & switches difficult to locate, floor in room was nowhere near level, soap tray in shower not cleaned for months, supposedly a dining room but not available the whole time I was there - in the main a total disaster and they deserve not to be in business. Additionally the price for the rooms are exorbitant!!!

This was a perfectly adequate hotel. Our beds were comfortable, shower was good, room was spacious. On the downside, the hotel was fairly dated and located a bit far from the main shops and eateries of the CBD/Northbridge. Service at reception was very good, friendly and polite. We appreciated that they let us check into our room early, around 1:30pm. I think it's fine for a night or two but I probably wouldn't want an extended stay.

Well, all I can say is that nothing beats a free beer. Okay, while they don't necessarily hand out free beers to every guest as they walk in through the door, if you end up there at the right place and at the right time, you might get something on the house. The room I had was actually quite large, though that wasn't by design, that was rather fortuitous. Anyway, the staff were quite nice, and even though they charged for breakfast, they were nice enough to allow us to borrow a bowl and a spoon. The other cool thing about this place was the free wifi, which is always a bonus. However, the one issue was really one of the location, being about a twenty minute walk from the city centre, but then again it is also quite near other facilities.