yunus beig
Google
Disappointing Stay – Poor Service and Terrible Room Conditions
I stayed here as part of a Europa Munda tour and was extremely disappointed. The room was not clean, lacked basic amenities, and didn’t even have drinking water provided. Worst of all, there was no ventilation, and the thermostat didn’t work, making the room very uncomfortable.
We informed the front desk, but there was no proper response or support from the staff. The service quality was very poor, and it felt like they just didn’t care.
Overall, it was a complete waste of money. I expected much better from a tour package that promises comfort and quality. Definitely not recommended.