Elizabeth G
Google
Comfortable large room, clean on arrival. Unfortunately, 3 days in a row, the towels were either not replaced, or were left in the bathroom as I had left it. Understanding, the environmental policy I always left the used towels on the floor. These were picked up but not replaced. When I questioned about this, the Receptionist simply gave me more towels. When I complained again, I mentioned that the towels were just left on the bathroom bench and not hung up, and she queried if this was ok. I advised that any other hotel replaces towels on the towel rack. 3rd day, towels not replaced again, and I had to pick up towels after my dinner. I think on the 4th day, I just gave up.|Cups and glasses were left unchecked and dirty, on some days. A cup was left 2 days in a row obviously it had been used with tea left in the bottom of the cup and was left untouched. |These are minor problems, but you pay for a service when staying over 5 days! Most people expect the room to look the same every day, as if they have first walked into it.