Quality Inn Acapulco Taupo

Whilst we had issues with the quality and cleanliness of our room, Rob and the management team went above and beyond to rectify this. We are greatly appreciative of their personal attention to the review and their speediness to rectify. Upon speaking to Rob it appears we were put into a room that is yet to be refurbished, which I think helps explain the varying reviews on Google and Trip Advisor. All other facilities and the breakfast were great. So when you book just ask for a refurbished room as we will do next time we pass through Taupō. 😉

Lovely central spot to stop in Taupo. Short stroll to the lake and over to eateries! The self contained room had everything we needed! Kids liked signing I to netflix here! The spa pool was an added bonus

Clean rooms and friendly staff. If you're a larger person then don't get room 15. The shower space was very small. The bed prob needs a new matress for something firmer. We would stay again but bigger space if they have it. Quiet rooms never heard the other residents which was good.

We were very lucky to just arrive and get a room. Just across the road from the lake and down the road from a great restaurant. It was a bit sloppy on the clean side tho. Midges on the window sills, the skirting boards in the bathroom were very dusty. The beds, I was in the single bed, was very hard. A good topper would have made all the difference. My hips and back were very sore in the morning , so not a good nites sleep. Good extras like a toaster, microwave, and hob if needed.

The room we stayed in (3 bedroom townhouse) was part of an old motel next door that was acquired and integrated into Quality Inn Acapulco. Its very old and dated, much of the facilities are ran to their life end.That said, the motel is clean and convenient.

The room number 14 was dirty, dust and a really bad musty smell. The curtains were stained, the room is old and tired, the beds were not comfortable and the bedding smelt musty. I was really unhappy with this place, the whole property needs some one who can give it some love and care, would not stay again even if offered it for free.

Awful accommodation. Had to deal with noisy neighbours, TV didn't work, room smells mouldy and reception was less than welcoming. WOULD NOT RECOMMEND

Where to start. ABSOLUTELY BLOODY DISGUSTED. Broken fridge and rubbish bin. Dirty, mud and bird poo on carpet as well as frayed. Dusty and musty smell. The list keeps going. Did not stay in end and was not even offered another room. Manager has not even rung to apologize.😡🤬