Quality Inn & Suites Yellowknife

First the lady working when I checked in was great, she lent me her charger since I forgot mine. No parking for the hotel, you have to park on the street. At 9am you have to move or pay for parking. If you work till 4am you need to deal with parking at 9. It is a downtown older hotel in not a great area. The portable AC unit exhaust hanging out the window. You can’t close the window properly if you wanted to because it is disconnected from the closing mechanism. Room doors are alarmed so if left open they start beeping, this happened at 6am in the morning after an unrestful night. Walls are paper thin and if anyone is talking in the room next to you, you can hear every word especially if they are louder. This happened from 1:40am-3:30am. The mattress really needs to be changed. I didn’t do an inspection of the room including the bed when I checked in. I’m the morning when I was looking for my phone, a pillow flipped over and there was blood stains on the pillow. That pillow case should have been tossed out. This makes me wonder if my bedding was changed between guests or was the bed just remade. The only reason I gave it a 3 is because of the lady when I checked in, and the lady in the morning when I checked out making things right regarding the issues. Sorry Quality Inn, I still recommend going to one of the hotel.

The ladies handling reception were polite, friendly, and efficient. The bed was comfortable and room was clean. I felt safe as there was ample security guards walking the hotel and up and down the street. Older building that doesn't have built in AC; however, they do have standalone ac unit for added comfort. (Hotel needs to clean the filters on the AC units as they are dirty). However, we didn't have hot water on the first night. I understand in small town that maintenance guy isn't on site He came early the next morning and it was fixed by 9am thankfully. Also, theres a lot of locals and homeless population loitering and you can hear them yelling, swearing and fighting from inside the room (I was on 4th floor). It stopped around 11pm. At 1am the fire alarm went off in the hotel and the mall attached to hotel. It sounded like alarms from ground zero. Its fine, I understand alarms xan go off. No big deal. But it took the firefighters close to an hour to turn them off. Finally able to go back inside around 2am. At 230am, east Indian security guard was walking up and down the hall and speaking loudly on the telephone.... like, don't patrol at night in the halls if youre taking a personal call.... people r sleeping. Parking is street parking and car needs to be moved at 8am. All in all, don't stay here if you want to take a relaxing vacation. Choose a different hotel.

Stay somewhere else. Homeless area, street metered parking only, rooms and hallways smell. Rooms are small. Bathroom light switch flickering wiring issue fire hazard. Unloading area was even closed. Had 2 nights booked. Left after 1. Garbage left in the room. Couldnt pay me to stay here again. Mattress stains indications of bed bugs and someone elses hair in the bedding, pictures attaches.

I don't recommend this hotel at all. The heater didn’t work during our entire stay. One day the hot water wasn’t working and we had to shower with freezing water. The brown carpet of the room’s floor felt suspicious, it was the real life version of “floor is lava”. The lobby is always full of homeless people and it feels unsafe. The hallways smell like wet moppet. The pillows are a bag of balls. The carpet of the elevator is always dirty. There is no place to wait/sit in the lobby. The breakfast was ok but there is room for improvement.

Rooms are not clean . There is a weird smell in the hallway and in the rooms . You start feeling sick even living there for one night . There is no cleanliness. My worst nightmare I booked this hotel . There is no parking so prior to checking in you need to hunt for parking probably street parking. The hotel is surrounded by homeless people . Never ever booking with them again . I am just so disappointed with my whole experience

I sincerely appreciate the help of front desk staff member Tristan A. Late at night, a married couple was having a heated argument, and the wife mistakenly thought I was involved with her husband while I was simply waiting for my tour pickup and happened to be standing next to him. She became extremely agitated and was on the verge of attacking me. Courageous Tristan A quickly allowed me to take shelter behind the front desk and wisely called for assistance in a way that did not further escalate the situation. This stay has left me with an unforgettable memory. The people here are truly warm-hearted, despite the cold weather. I am deeply grateful for your help.

A rating of 3 is me being easy on them. There wasn’t hot water to shower with, the tv was broken, the remote didn’t have working batteries. There’s also free breakfast in the morning but some things didn’t look edible and the juices were watered down. The pancake printer intrigued me. There was no room service or restaurant. It was somewhat decent if you just needed a place to sleep at but I would look into Chateau Nova or the Explorer hotel for $20-$50 more per night. Giving them an additional star for convenient location and being one of the services hotels when it comes to airport shuttle and tour buses.

Sketchy hotel, elevator not working, drunks and homeless folks milling about outside, teeny room, dirty bedding and bring your slippers or house shoes as the carpet is extra sketchy. Room was 29C and couldn't lower temperature but the did have this "air conditioner " that helped a bit (and probably gave us legionnaires disease.) Huge ick factor for this place.

The stinking smell in the room would not go away. Had to leave windows wide open not to gag. The carpets are disturbingly dirty. Very nice staff but hotel has no upkeep. Our towel shelf was falling off the wall. Surprising that the hotel is full and could not change our room.

I guess it has a great central location.... I would still give 0 or maybe half a star if I could. Front desk lady is nice enough. All the drunks \ homeless out front doesnt feel good and does not make the car feel safe. Oh and 0 parking is a joke. The rooms are tiny and need cleaned. No AC so +25 to try and sleep in doesnt work plus the noise from outside. Zero water pressure, uncomfy pollows. Will not be back!

from pub hair on the bed, no door lock latch, and bed bugs in the building, no visitors as well? It's run down enough like at least let people through but I get it, its bun central right outside the doors. so ghetto.

The hotel is centrally located close to all things downtown, and also provides a free shuttle bus to and from the Yellowknife airport. However, those are the positives... The rooms are tiny, ok for a lone traveller, but a couple or family would struggle for space. The bathrooms are dated, but on a par with other hotels in the chain. The TV was very intermittent, many listed channels did not come in, and often those that were received dropped out or became rather pixelated. I was there in June, and found the midnight sun to be a bother when trying to sleep. There's no air conditioning in the room (understandable for such northern latitudes) but the fan they provide has an exhaust pipe fixed into the window, which stops you from closing the window. This combines to prevent the "black-out" curtains from totally blocking out the light, and also curbs a peaceful night's sleep thanks to the noise from outside. The hotel is attached to an indoor mall which can be accessed from the lobby when it's open. But the vast majority of the stores are empty, or have limited opening hours. Even the Tim Hortons didn't open until after 12pm when I was there! With some modernisation and improvements, this could be a decent hotel, but as it is, I would look to stay at an alternate next time I'm in Yellowknife.

Conterally located and great front desk staff. OMG I knew it would not be good when they booked our confernece here. I have changed rooms already once. The walls are crazy thin and people have no manners and bang doors all night. The parties keep on going! I feel like my neighbours are in my room!! My heat doesn't work. Mom always told us not to hang out at the YK Inn when we kids because of the bar and parties lol. I am going to move to the Hotel Nova today!

What an awful, small, and sketchy hotel. Drunks in the lobby and at the doors. Rooms so small you can barely do push ups on the floor, and that matters because there is no gym of any kind. They offer a "discount" at a local gym a couple blocks away that closes before you can make it there at night, and the cost was just raised recently. No AC, just a huge fan hanging off the wall. Basically just a giant TV and a bed. With occasionally broken security chains on the door.

Price was very good There is a reason why. 80F first night and 55F second night. Parking is across from skid row bar. People yelling outside from bar all night. Area felt very unsafe. Drunks everywhere at night outside when trying to sleep. Staff at front desk amazing but bed wasn't made or towels picked up or even replaced by house keeping. Pictures were bait and switch. Didn't see that coming. On line photos were different then actual rooms.

Stayed there as part of a rally group. Terrible service. Most rooms misbooked. Hours spent correcting this at check in and some group members were left with cots. No plug ins for parking area. Temps down to -30F. Parking not attached to hotel. Understaffed. An item I had left in the room was stolen by housekeeping immediately after I checked out. Stay away.