No N.
Yelp
Employee working behind the counter was extremely and unnecessarily rude. We ordered carry-out food to go assuming that the contents of the specific dish would packed separately, as this is how it had always been packed many times before at this shop. When we saw that the employee had started preparing the dish as if it would be eaten right away, we stopped him to explaine that we had wanted the items packed separately because it wouldn't be eaten for another half an hour, and the dish would get soggy. Employee could have calmly and respectfully informed us of our options at that point, but instead became furious. He rudely snapped, "Too bad, not my problem. I'm not a mind reader. What am I supposed to do now?" Sir, I don't expect you to be a mind reader, but I do expect you to have basic customer service skills and kindness when responding to a customer's query. Sounds like he was having a bad day, but that's not an excuse for treating customers poorly. We've come here many times before with no problem, but we won't be coming again.