Jingjing L
Google
I am writing this review to highly commend the food and the staff at this restaurant. The meal was absolutely delicious and the service was impeccable throughout our visit.
However, I feel compelled to mention an incident I witnessed yesterday that was deeply unfair to the business. Another party of two guests, after having completely finished their meals and consumed other beverages, began to loudly and aggressively complain because the restaurant was temporarily out of still water. They created a disruptive public scene, falsely claiming that the lack of water ruined their entire experience—an experience they had otherwise fully consumed and enjoyed.
It was a clear and dishonest attempt to bully the staff into getting a discount they did not deserve. To my dismay, the management or staff, likely in an effort to de-escalate the situation and maintain a peaceful environment for other diners, felt pressured to offer them a significant discount (I believe it was 50%).
While I understand the need for customer service, it was frustrating to see such bad-faith behavior rewarded. These individuals essentially dined and dashed in a more manipulative way. I hope this review serves as a record against such predatory actions. This restaurant deserves full payment for their fantastic food and service, not to be strong-armed by unscrupulous patrons.
We will definitely be back for the amazing food, and we truly hope the management finds ways to protect themselves from such blatant attempts at fraud in the future.