Queen Beatrix International Airport

If you value your time, nerves, and common sense — stay far away from this airport. It’s an absolute nightmare. The queues are endless, people are herded between terminals under scorching heat, and there’s no real organization whatsoever. The staff seem more interested in trying to extract dollars from you for “fast-track” service than in actually helping passengers. Exiting to the city is a whole separate horror story. Everything is so inconvenient that you start to wonder if anyone actually considered passengers when planning this place. If you want to see what true service in the tourism industry looks like, go to Amsterdam: everything runs perfectly, and the staff are polite and organized. This airport doesn’t even come close. The useless color-coded boarding messages are particularly frustrating — they give the illusion of order but do nothing in practice. And the queues between terminals for boarding are enough to drive anyone crazy. Honestly, this is one of the worst airports I’ve ever encountered. If you value your time and your sanity — avoid it entirely. Neither the airport nor its service is worth your attention. Э

Smooth and stress-free airport experience! ✈️ The staff were kind, friendly, and efficient—made the whole process feel easy. Customs was quick, and everyone was helpful along the way. Great vibes from start to finish!

Worst airport I have ever experienced. Lines were insane waited for about 2 1/2 hours just for customs. I would probably come 3-4 hours early. They have you stand outside for security while the building next to you is completely empty. All while airport employees hover around you to pay $145 per person for “VIP Fast Pass” which gets you to the front of the line. Maybe instead of hiring people to sell a fast pass, they could make the lines more efficient. Not to mention people abusing the wheelchairs to get to the front of the line. One lady used a wheelchair to bypass the lines and I later saw her walking around. The inside of the airport is depressing and lifeless. Customs officials were on TikTok and YouTube while checking passports which did not make efficiency any better. If you had a great stay at Aruba, I guarantee that this airport will ruin it. Aruba is a very beautiful island with lots to offer, it truly is One Happy Island. It’s unfortunate they have One Miserable Airport.

The lines here are insane. They don’t have enough staff to handle the amount of people that come through this airport. This was our first time in Aruba and I would recommend everyone come four hours early. Have everything ready to go. The airport itself is fairly nice and they offer a lot of store once you get past the massacre of Aruba customs and USA customs.

The airport experience in Aruba was beyond frustrating and completely disorganized. If I could give less than one star, I would. The entire process from check-in to boarding took over three and a half hours, with endless lines, repeated security checks, and multiple customs inspections that made no sense. From the moment we arrived, there was no clear direction on where to go. There were multiple check-in areas, but they all funneled into the same chaotic system. After finally getting through check-in, we had to go through security lines—not once, but multiple times. Just when we thought we were done, another customs checkpoint appeared, making an already exhausting process even worse. The check in line stretched outside for hours in the brutal heat and sun, with little relief for travelers. People were overheating, including a young child who fainted and there was no medical care or water available for him. There were barely any staff around to provide assistance or manage the flow. The lack of shade and proper organization made the wait unbearable. To make matters worse, there were only outdoor bathrooms, which were inconvenient and added to the frustration. For an international airport, the level of inefficiency was shocking. There was zero communication, no clear signs, and no logic to the way things were handled. Travelers were left wandering in confusion, constantly being given conflicting directions by the few staff members available. This was easily one of the worst airport experiences ever. The process was so unnecessarily long and exhausting that it almost erased the relaxation of the trip. If you’re flying out of Aruba, be prepared for chaos, extreme delays, and no help along the way. Plan for three plus hours to go through from beginning to end.

Small airport. If you go early you get three faster. Not many places to eat. Most don’t open until 10:30 and take 30 minutes for your food. Duty free shops are overpriced. People were helpful and friendly.

A fantastic travel experience from start to finish! Queen Beatrix International Airport is clean, modern, and incredibly well-organized. The staff are warm and welcoming, making you feel the island’s hospitality the moment you arrive. Fast security checks, great duty-free shopping, and plenty of dining options make both arrival and departure smooth and stress-free. Truly one of the best airports in the Caribbean!

Arrived and departed on a weekday. Biometric and passport scan kiosks sped up entry into Aruba. Lines and wait times were standard. There’s a Digicel booth in the arrivals hall for SIM cards; super convenient. Departures was a process with multiple-stage security checks, first Aruba security and then US security. There’s a good selection of food outlets and shops, but expect high airport prices. Found a unique magnet though and was able to complete my Aruban money collection of the $50 bill thanks to the VIP lounge staff 😘