Queens Hotel Cheltenham

This is nearly a very good hotel. But, the bathroom though good to look at was not practical. The shower was a bit pathetic but became more powerful if you turned the temperature down, the sink was an impractical shape, once full it was almost impossible to not slop the water over the side. The mirror behind the sink was too far away to be useful for makeup or even shaving if a bit short sighted. Breakfast was a bit chaotic, we weren’t asked to specify a time and when we got there were asked to wait in the lounge. Admittedly the wait wasn’t long. We ordered, cooked for husband I do continental. Husbands cooked breakfast arrived before he could eat his cereal. The waitress wasn’t impressed. Now if you wanted just a cooked breakfast very quickly this would not be a problem. I wanted the soaked oats but was told they were finished, there was still an hour and a half of service to go.|On the plus side, the bed was comfortable, the rest of breakfast was fine though husband said his new cooked breakfast was merely ordinary. Car parking worked well, there was lots of water in the fridge, the checking in and out was quick and very friendly. We liked the decor and the location is great.

My husband and I enjoyed a fabulous and very comfortable two night stay at The Queens Hotel earlier this week. We were allocated room 311 at the end of the hotel with a view of the gorgeous gardens opposite. It was a bright spacious deluxe room and the complimentary soft drinks were an added bonus. We enjoyed a very good meal in Victoria's restaurant. Excellent service and the food was delicious. Breakfast was plentiful and very good too. I would have no hesitation in recommending this beautiful hotel to family and friends and hope to return in the future.

The Queens Hotel was such a lovely experience that we wish we could have stayed longer. From the moment we were greeted by Jack at the front desk this hotel was warm and comfortable with large well appointed rooms, wonderful breakfast and a staff that was incredible. Situated on a lovely Promenade across from Imperial Square and conveniently located near several restaurants. Sef Steakhouse was definitely our favorite and Adam, the bartender was great!

A fantastic location, beautiful rooms and friendly staff, can all be expected at The Queens hotel. The hotel sits at the top of the best shopping street and bars in Cheltenham. There is also the very pretty park just outside the hotel. There is parking at £15 per night, very useful indeed. The rooms are spacious and quiet even with the night life going on around you. The suites are large and have huge beds in. The staff are always friendly and polite and can't do enough to be helpful. Breakfast was the only place I would mark down. The full English was all just a bit under cooked, limp hashbrowns and hard tomatoes. The continental could do with better breads and more interesting cheese. And maybe warm pastries. The hotel itself is clean and very well presented and styled.

The Queens Hotel was everything claimed on the website – “refined relaxation” is absolutely true! From the moment we checked in with friendly reception to when we checked out we felt welcomed and comfortable. The rooms seriously have “charming design details with a fresh, modern sensibility”! It is located in the heart of Cheltenham, right across the street from a beautiful park. The garden café is charming, serving High Tea and a full menu. We wished we could have stayed longer, and, when we realized we had left an electronic item in the room, they already knew about it and got it back to us posthaste. Thank you all!

We have just returned from a couple of days staying at the Queens hotel. Whilst some aspects of the hotel were good, overall our experience was very poor. The front desk staff were appallingly rude and confused when it came to paying the bill. The restaurant was good, but everything else was poor. The rooms were shabby and certainly not "superior" as claimed. The bathrooms were cramped and the "shower" was just a dribble to the extent that it was quite difficult to get wet under it! Overall very poor value for money. The location was good.

We went to The Queens Hotel for our 25th Wedding Anniversary. We were not disappointed. We had a little misunderstanding on arrival, fortunately Hanna the reception manager was able to help sort the issue and upgraded us to another room which was really lovely, can’t be faulted and helped make the stay even more special. All the staff at Queens Hotel were very attentive and nothing was too much trouble. Our friends helped us celebrate the occasion at Sef Restaurant and came back to Queens Hotel for a few drinks in the bar to finish a wonderful day.

A visit to 'The Queens' was to be a rare expensive treat for us and to begin with it didn't disappoint. We were seated in a conservatory annex which was lovely. The table service was excellent and the food not excellent, but I would say very good/ good. I have had better for less money. However, the whole experience was completely ruined when a large party of men were seated at a table behind us. I have never heard anything so loud in a restaurant. They had obviously already been drinking and I am not exaggerating in saying that they were literally shouting. I couldn't hear a word that any of my family were saying. We weren't alone in struggling because another table nearby commented to us on their way out. Do you really have to put up with this kind of disruption when you spend over £300? I certainly won't risk it again.