Queens Hotel Cheltenham

This was booked as a birthday/christmas present from my husband. We were impressed by the comfortable opulence and the warm welcome on arrival. He had forgotten to ask for a bath when booking, however we were given a discounted upgrade to a junior suite. The suite was well appointed, teas, coffee machine, mini fridge and luxury toiletries. The slipper bath was a sumptuous treat (we dont have bath at home). The only gripe I had was that there was no shelf next to the bath for any toiletries or for my glass of fizz. The bed was a super king, comfortable yet firm. There was noise from an event downstairs but we were told about this in advance. Breakfast was lovely, home made granola, overnight oats and local sausages in the cooked breakfast. Staff were pleasant and attentive. Overall a great stay. Would definitely come back. Hubbie did well with his choice.

I found this a very nice place to stay. Overall the building is very impressive, with lots of stunning features. I also found the staff to be very welcoming and friendly. I was greeted with a smile and it genuinely felt like the staff wanted to be helpful and help me enjoy my stay. The room I had could have done with some TLC but overall I liked it here. I suspect some of the nicer would be a real treat. I'm returning today Fri13thFeb with my wife and friends, so looking forwards to it and then updating the review.

Beautiful, classy,stylish hotel. Fabulous staff, especially Jack who was on main desk. Jack was not only polite and friendly he also gave us a super recommendation for an Italian restaurant. The food there was excellent. Thanks again Jack.|Perfect stay in central Cheltenham. Having its own secure car park was also a bonus. |Room was cosy , very comfortable bed, great new bathroom with delightful products. |Breakfast was really good and the young chap that served us was also polite and efficient.|Would definitely stay again.

Always love returning to this hotel. Lovely greeting upon arrival and we had a very comfortable, beautiful room with everything you could wish for making for a wonderful stay. All of the staff are just great, shout out to Ishmal and Jack and the breakfast staff who are just brilliant. The hotel is centrally located for shopping, either in Montpellier or in the town centre, and is surrounded by plenty of places to eat and drink. Can't wait to return for another stay x

We booked this hotel for a night's stay because it is right in the centre of beautiful Cheltenham, and their rate for bed and breakfast at this low season time was seemingly good value. It wasn't just good, it was outstanding! First of all, the outside is imposing and beautiful, a traditional grand hotel, and as you go in you know you're in a fine establishment. The receptionist was friendly and helpful, and we were really impressed to be given a room key card made of wood, not plastic. Our room rate also included complimentary soft drinks from the fridge in the room. We used the lift, but could not help noticing the magnificence of the stair well, beautifully decorated and really looking the part. Our room itself, a "deluxe double" had a large bed, well big enough for my very tall (6'7") husband and me to be comfortable. And it was a very comfortable bed, with ample pillow support. High quality tea and coffee were in the room, along with a small bottle of real milk, rather than those irritating little plastic tubs of pseudo-milk that taste so nasty and whose packaging is hard to recycle. The bathroom had a stat-of-the-art shower system, with push-buttons for each of the rain shower, the wand and the bath water. My only issue with the bathroom was that the bath was narrow and a bit high sided, so I advise asking for a room with just a shower if you have problems climbing over the side of a bath, or if you're not slim. Breakfast was great, with a good range of high quality items on the cold selection, including home made items. the cooked breakfast was brought to order, hot and with good ingredients well-presented. You'll see bigger portions in other places, but to me the quality ws far more acceptable than a lukewarm plate full of second rate ingredients. And waiter Lewis was a star! Overall, it's 5 stars, or 10 out of 10, from me!

We held a small wedding breakfast here and felt that I need to post a review! Alex and team where exceptional. Gabriel was excellent; making us aware of issues and advising us to how things were going. The food was amazing (with good choice), the service was fanasitic. We stayed the night and breakfast was also excellent. We had looked at a number of places but we were very happy with our choice.

Spent a night in this wonderful hotel. The location was central, Staff so efficient and friendly. Room had most comfortable bed and every facility necessary to make the stay relaxing and enjoyable. Well done Jack (the receptionist) he was outstanding with his help and experience of the Hotel.

I had my birthday party and celebration dinner at the Queens Hotel on Saturday 29th November in the Regency Suite. We were a party of 40 and I cannot praise the hotel enough for the support they provided, before and during the event. The food was excellent, the room was beautifully arranged and the service was impeccable. A group of us stayed overnight and had a lovely breakfast together in the morning. I thoroughly recommend the Queens Hotel as venue for such a celebration! Special mention to Norm who is a diamond :-)