H T.
Yelp
I went in there on 5 February 2016 to order a panini. As things transpired, I ended up with merely a warm baguette, but we'll get onto that later. I was pleased with the filling options available (I got chicken, hummus, cheddar and spinach) but not with how these options ramped up the price and I ended up paying £4.95 - that's expensive no matter who you are and where you're from. I then watched as the waiter put the admittedly well-stuffed baguette in the panini press, and as more time passed (I ended up waiting a good five minutes) I anticipated a panini with properly melted cheese and thoroughly cooked, piping hot chicken - after all, chicken not heated to at least 75°C can make one ill. The bread was not toasted. The cheese was not melted. The chicken was not piping hot. The spinach and hummus were fine. It was not a panini as we all commonly understand a panini to be. It was not worth any money at all, let alone £4.95. I can't be the first person for whom this has been the case, and a I fear I won't be the last - what kind of place thinks it can get away with blatantly short-changing people in such a way? Some people might say "it's only an independent cafes, lay off them" or "it's only a panini, there are more important problems in the world", and I can understand these sentiments. But firstly, I want this place and all other independent cafes like it to survive, and to justify their existence they have to serve better food. Taking a lazy approach to food preparation is a sure-fire way to ruination. And secondly, this is just one instance of a place taking its customers for granted, thinking it can serve up any old trash and that we'll pay them over the odds and thank them for parting us from our money. This is an important point. We, not only as paying customers but also as human beings, deserve respect. If someone doesn't respect you enough to properly prepare the food for which you have paid, why should they respect you in any other way?