Queenstown Motel Apartments

Last minute booking when my flight got canceled. On the main road into town so very noisy during the day but who comes to Queenstown to spend time in their room. Thankfully it was quieter at night. Double and single bed in the lounge and a small bathroom with shower over the bath. Decor a bit dated. Only a 5 to 10 minute walk into town. A view of the mountains from the walkway to the room and across the carpark.

the staff are kind, and it’s located in a lakeside area with a view. Everything we needed was provided, and my kids felt comfortable throughout our stay. Highly recommended!

Staff were friendly and efficient. Check-in took less than five minutes.

It was very expensive for 3 days so we expected the rooms to be a bit more updated. We were charged an extra 3% on top of the charge for the room for using a credit card when 1.5% was quoted online. It was a struggle to get our bags to the second floor. $300 per night when converted to Australian dollars, we were shocked. We went through booking.com, and they added their bit. Who pays in cash these days? Or carry around $900 worth of cash in your pocket. We did have a lovely view of the lake. It was a bit far to walk into Queenstown where you can not park anywhere for longer than a half an hour limit or go to a multi-level car park and pay $6 per half an hour. It wasn't easy to cross the road exiting the motel towards Queenstown by car as it was a very busy road. Crossing the road by walking was difficult as well.

The place is noisy from the main road. The room service is just acceptable. Room outdated

Awesome stay in Queenstown Motel Apartments . Few minutes walk to city, nice view 👍🏻👍🏻👍🏻. Staff r very nice ❤️

Well located motel just 2 minutes away from the town centre by car. Great amenities and they have Sky TV. It's that well located that we are able to get to the local sites within minutes. My only peeve was that one side of the mattress was too soft. I guess it needs to be changed. Thanks r the upgrade it was excellent 👏 👌

extremely happy. all of my family were accommodated. Very close to amenities.

Stayed here for three nights during the end of our tour in New Zealand and wanted to like the place, and did like the place for the most part. Sure the place had its quirks; soap in an unlabeled dispenser, hair dryer hidden in a drawer under the television, very very slow internet, 2 remotes for the TV that had different functions, but the place was clean and did have charm. My review is mostly positive until the last night of our stay when we came back to our room and found that our backcountry campstove was taken off of the balcony where we were airing it out in preparation for our future air travels. At first we thought it was stolen, until we called the office inquiring if they had taken it for some reason. And they had, despite it being written in their Guest Book that they were not to touch personal property. When trying to figure out how to get the campstove back (from 8PM to 8AM they are apparently not on-site) we were chewed out personally for several minutes while we maintained a very professional and calm manner in trying to get our possessions back. In the end we had to jump through hurdles to get the stove back, and were not given it back until right before our flight took off. We can understand the hesitation with seeing a campstove on the balcony and the bad review is not based on them even taking the stove. They were just doing what they thought would protect their property, even if it was an over-reaction. The negative review is a result of how we were treated afterward. We did not appreciate being berated for minutes nor the unnecessary inconviences we had to endure to get our property back. With the customer service we received I cannot find it in me to recommend this motel to anyone, despite the quality of the hotel. To top it off, they never did service or clean our room during any of the three days that we were paying for our stay. Thus, we received no service at times and bad, rude service at times.