Queenstown Motel Apartments

the staff are kind, and it’s located in a lakeside area with a view. Everything we needed was provided, and my kids felt comfortable throughout our stay. Highly recommended!

Well located motel just 2 minutes away from the town centre by car. Great amenities and they have Sky TV. It's that well located that we are able to get to the local sites within minutes. My only peeve was that one side of the mattress was too soft. I guess it needs to be changed. Thanks r the upgrade it was excellent 👏 👌

It was very expensive for 3 days so we expected the rooms to be a bit more updated. We were charged an extra 3% on top of the charge for the room for using a credit card when 1.5% was quoted online. It was a struggle to get our bags to the second floor. $300 per night when converted to Australian dollars, we were shocked. We went through booking.com, and they added their bit. Who pays in cash these days? Or carry around $900 worth of cash in your pocket. We did have a lovely view of the lake. It was a bit far to walk into Queenstown where you can not park anywhere for longer than a half an hour limit or go to a multi-level car park and pay $6 per half an hour. It wasn't easy to cross the road exiting the motel towards Queenstown by car as it was a very busy road. Crossing the road by walking was difficult as well.

It is a very handy place to stay. Easy to get to as on the main road. Park up and a 10 minute walk towards the center. Driver.(Christchurch Touring Company)

Awesome stay in Queenstown Motel Apartments . Few minutes walk to city, nice view 👍🏻👍🏻👍🏻. Staff r very nice ❤️

We had a lovely stay here, the beds were extremely comfortable and the staff were helpful. It was fantastic to have a bath after running a half marathon. No complaints

extremely happy. all of my family were accommodated. Very close to amenities.

Hotel is located on a very busy road off Queenstown and towards Frankton. The construction outside also does not help in getting in and out of the place. Rooms are cozy with kitchen and there is a paid laundry available as well. lots of parking space. Avoid the corner rooms near the road which is always noisy. A long walk into town mostly downhill, but the walk back can be painful. Otherwise nothing much to write about as it what you can expect for the price paid.

Stayed here for three nights during the end of our tour in New Zealand and wanted to like the place, and did like the place for the most part. Sure the place had its quirks; soap in an unlabeled dispenser, hair dryer hidden in a drawer under the television, very very slow internet, 2 remotes for the TV that had different functions, but the place was clean and did have charm. My review is mostly positive until the last night of our stay when we came back to our room and found that our backcountry campstove was taken off of the balcony where we were airing it out in preparation for our future air travels. At first we thought it was stolen, until we called the office inquiring if they had taken it for some reason. And they had, despite it being written in their Guest Book that they were not to touch personal property. When trying to figure out how to get the campstove back (from 8PM to 8AM they are apparently not on-site) we were chewed out personally for several minutes while we maintained a very professional and calm manner in trying to get our possessions back. In the end we had to jump through hurdles to get the stove back, and were not given it back until right before our flight took off. We can understand the hesitation with seeing a campstove on the balcony and the bad review is not based on them even taking the stove. They were just doing what they thought would protect their property, even if it was an over-reaction. The negative review is a result of how we were treated afterward. We did not appreciate being berated for minutes nor the unnecessary inconviences we had to endure to get our property back. With the customer service we received I cannot find it in me to recommend this motel to anyone, despite the quality of the hotel. To top it off, they never did service or clean our room during any of the three days that we were paying for our stay. Thus, we received no service at times and bad, rude service at times.