lukeas2019
Google
Dear Querencia de Sevilla Team,||I would like to take a moment to express my sincere appreciation for the exceptional service I experienced during my recent stay at your hotel.||From the very beginning, your team demonstrated remarkable attentiveness. I received an email regarding street blockages in Seville, and the prompt and proactive responses ensured that my arrival from the airport late at night went smoothly without any inconvenience. Upon arrival, I was warmly assisted by your night reception staff, Fernando, whose help and friendliness made my check-in process quick and pleasant. I was truly impressed by the beauty and comfort of my room, although I unfortunately did not take any photos as it was late and I was tired.||The following day, I was assisted by one of your staff members whose name I regretfully cannot recall. Their guidance regarding key tourist locations in Seville was incredibly helpful, especially as it was my first visit to this beautiful city.||At check-out, I was assisted by Paula and Pablo, who were both extremely efficient and attentive. They thoughtfully arranged a breakfast for me to take away due to my early departure, despite the breakfast area not being open yet.||The level of service I received throughout my stay was exceptional, and I will not hesitate to recommend Querencia de Sevilla Hotel to my family, colleagues, and friends. Your team’s dedication and attentiveness truly made my visit memorable, and I look forward to returning.||Thank you very much for providing such an outstanding and delightful experience.||Warm regards,|Mr. Lancar Jayadi Sutanto|Ambassador Elite Member, Marriott